Hosting

PHP Configuration

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• How to check PHP version and configuration

• How to change PHP version and update PHP extensions on Shared servers

• PHP modules and extensions on shared hosting servers

• LSPHP directive for php.ini on shared servers

• How to edit php.ini on Shared servers

SEO

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• Does dedicated IP affect SEO?

• How to get your website indexed by Google

• What is a robots.txt file and how to use it

• How to use sitemap

InterWorx questions

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• How to create a SiteWorx account and enable Shell access

• InterWorx documentation

• Difference between cPanel and InterWorx

• How to create separate user accounts in Nodeworx

• How to change/reset password for SiteWorx account

Getting Started

Getting started provides with the instructions on what to do once your hosting account is ordered and where to start from with your site. View Section

• I can't access cPanel. What should I do?

• Where can I log into my cPanel hosting account?

• What happens after I purchase web hosting?

• How long does it take to get my hosting account activated?

• I have both hosting and domain(s) with Namecheap. Do I still need to change the nameservers?

Hosting Information

Sales and Pre-Sales FAQs will be useful both to our current customers and to those who consider getting a hosting account with Namecheap. This section covers our policies, package features, server specs and much more.... Everything you should know to decide whether our hosting suits you. View Section

• Do you offer a free trial period for hosting?

• Disk space

• Shared Hosting plans comparison

• Tier pricing for VPS/Dedicated servers

• Reseller hosting packages comparison

cPanel questions

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• List of time zones available

• How to change contact information in cPanel

• How to Connect to cPanel on Mobile Devices

• How to manage domains in cPanel

• How to use User Manager in cPanel. Can I create a separate cPanel user?

cPanel: Software Management

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• What is Website Builder and How to Use It

• How to install Moodle

• How to work with Node.js App

• How to work with Python App

• How to work with Ruby App

cPanel: WordPress

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• How to manage WordPress website with iPhone application

• How to Create a WordPress Staging Site

• How to fix WordPress blank page (white screen)

• How to deal with the hacked WordPress website?

• How to install WordPress using Softaculous

cPanel Add-ons

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• Two-Factor Authentication for cPanel

• How to enable SSH (Shell) in cPanel

• How to use AutoBackup cPanel plugin

• How to use Git Version Control cPanel plugin

• How to set up DNS records for your domain in Cloudflare account

VPS

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• How to order cPanel/WHM for a VPS/Dedicated server

• How to upgrade RAM/disk space on a VPS/Dedicated server

• What operating systems are available with a VPS/Dedicated Server

• How to set up automated backups for VPS and Dedicated server

• How to set up a DNS zone on a server without cPanel

Dedicated Server

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• What operating systems are available with a VPS/Dedicated Server

• What is the difference between Shared Hosting and Dedicated server

• What is an Outlet (Clearance) Dedicated server?

• Resetting Dedicated server root password via Virtual Console

• How to set up automated backups for VPS and Dedicated server

WHM questions

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• Difference between cPanel and WHM

• LVE Manager

• CSF/LFD security notifications

• Domains section of WHM's Tweak Settings

• How to manage features in WHM

DNS settings

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• How to set up private nameservers (Business packages)

• Nameserver setup for Shared packages

• Using default nameservers vs hosting nameservers

• What nameservers should I use for addon and parked domains?

• Can I add addon domains without changing DNS?

G Suite (Google Apps)

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• G Suite: Domain hosted with Namecheap ownership validation

• How to activate G Suite (Google Apps) for Mail

• How to activate G Suite (Google Apps) for Docs

• How to activate G Suite (Google Apps) for Calendar

• How to add more G Suite (Google Apps) users

LVE (CloudLinux)

This category includes articles about CloudLinux OS and LVE technology we use on our shared servers. View Section

• What is CloudLinux?

• A Handy Guide to Resource Limits or What is LVE?

• Ways of resolving resource overusage issues

SSH Access

These articles describe basic steps required to access your hosting account using the secure SSH connection. Here you can find the examples of using the most widely used linux commands. View Section

• How to find information about commands

• Using CXS scan via SSH

• How to secure your SSH login

• What is SSH?

• Do you provide SSH? If yes, under what conditions?

FTP questions

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• How to set up WinSCP

• How to create an FTP account

• How to access an account via FTP

• What permissions should be used for uploading files?

• File permissions

MySQL questions

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• How to create and maintain MySQL Databases in cPanel

• How to manage databases with phpMyAdmin

• How to optimize website database

• How to import and export a database via phpMyAdmin ('Access denied create database db_name' error)

• How to import and export a database via SSH

Hosting Migration

This section will cover the info on how one can transfer an existing hosting account to Namecheap. View Section

• How to transfer hosting account without cPanel?

• Hosting migration to Namecheap

• How to create and restore backups in cPanel

• How to restore cPanel backups for addon domains. Partial cPanel transfer

• How to transfer hosting account to Namecheap

Tips & Tricks

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• How to clear cache in different browsers (Mac OS)

• Errors 500, 502, 503, 504 and 508. Reasons and ways of fixing

• How to use TCP traceroute

• What is hotlinking and how to prevent it

• How to do a hard refresh in Chrome, Firefox and IE?

WHMCS

WHMCS -  billing and support platform for online business. View Section

• How to manage hosting-related services in WHMCS

• How to install WHMCS

• How to reset WHMCS admin password

• How to upgrade WHMCS version

• How to reissue WHMCS license

SSL Installation

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• IIS

• Installing an SSL certificate on your server, using cPanel

• Installing an SSL certificate on Nginx

• Installing an SSL certificate on Apache

• Installing an SSL Certificate on IIS 7