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Billing FAQ

This section answers common billing questions, covers billing policies and provides instructions for common billing procedures for Namecheap domain related services.

What is a CXS License?
How long do I need to wait for a refund?
Why was my expired credit card charged?
Why was my card declined?
How can I update my payment card details?
How do I add funds to my Namecheap account using BitPay
What currency do you charge in at Namecheap?
What is your order invoices and receipts policy?
Why was my credit card charged $1?
How can I change my payment method during checkout?
How do I remove a payment card from my account
What payment methods do you accept for domain registrations?
What are the minimum and maximum amounts for adding funds to my Namecheap account?
Do you accept all types of Visa, MasterCard, and AmEx cards?
How to add a card to my account
Do you accept 'unverified' PayPal payments?
How can I add funds to my Namecheap account?
After funds are added, how long will it take for them to show up in my account?
Do I get a receipt for my order?
Do you have any discount coupons?
What is CVV code and how to find it
How do I request a W-9 form from you?
Do you include VAT in your prices?

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