My Account - Namecheap.com Knowledgebase

Profile Management

Here you will find all the necessary information on how to modify your Namecheap account settings.

Can I change my Namecheap account username?

How do I change the password for my account?

Changing Password Reset Settings

How do I update the email address on my profile?

How do I update the personal details on my profile?

Account Access

Please refer to this category in case you have any questions about access to your Namecheap account.

Where can I log into my Namecheap control panel?

I forgot the password/username for my Namecheap account. What should I do now?

What should I do if I can’t use the Password Reset option because I do not remember my username/domain and the email address under the account is no longer valid?

My account has been locked for 24 hours for three consecutive failed password or username entry attempts. What should I do?

My account has been temporarily locked due to suspected fraud, a chargeback or some similar violation of terms of service. What should I do?

Account Security

Here you will find some useful information on how to secure your Namecheap account.

How can I use the TOTP method for Two-Factor Authentication?

How can I use the U2F method for Two-Factor Authentication?

Marking a device as trusted

I received a message asking me to verify my order. Why do I need to verify my order?

What should I do if I see an unrecognized charge?

Need help? We're always here for you.

Chat with a Live Person