[Resolved] Issues with adding new domains to your account

Dear Customers, We regret to inform you that your orders with domain registrations may fail with the ‘Internal error’ message. However, the domain registrations are successful indeed. We need some time to add them to your account. Please note that your orders may be processed with delays. We appreciate your patience and understanding. Unfortunately, we … Continue reading [Resolved] Issues with adding new domains to your account

[Completed] Sectigo CA Scheduled Maintenance – March 22-23, 2025

Dear Customers, This announcement is to inform you about a forthcoming scheduled maintenance, which will take place at Sectigo Certificate Authority on March 22-23, 2025. The timeframe for maintenance is as follows: March 22, 23:59 – March 23, 2:00 UTCMarch 22 7:59 PM – 10:00 PM EDT The maintenance will not affect existing, new, pending, … Continue reading [Completed] Sectigo CA Scheduled Maintenance – March 22-23, 2025

[COMPLETED] .COM AND .NET DOMAINS UNSCHEDULED MAINTENANCE – MARCH 22-23, 2025

Dear Customers, We are currently experiencing unscheduled maintenance forwith the .COM and .NET Registry.  As a result, it may not be possible to register/renew/manage domains. We recommend not to trigger these service requests as they may result in partial or complete failure. DNS will continue to operate normally. The time-frame for the maintenance is as follows: … Continue reading [COMPLETED] .COM AND .NET DOMAINS UNSCHEDULED MAINTENANCE – MARCH 22-23, 2025

[COMPLETED ] .SG DOMAINS UPSTREAM PLATFORM UNSCHEDULED MAINTENANCE – MARCH 22, 2025

Dear Customers, This is to let you know that .SG domains Registry will be performing an unscheduled maintenance on March 22, 2025. Domain availability checks, registrations, renewals, updates, and WHOIS availability checks may not be possible for the following TLDs:  .COM.SG and .SG. We recommend not to trigger these service requests as they may result in partial or complete failure. … Continue reading [COMPLETED ] .SG DOMAINS UPSTREAM PLATFORM UNSCHEDULED MAINTENANCE – MARCH 22, 2025

[Resolved] Issues with the Dynamic DNS service

Dear Customers, We are currently experiencing temporary issues with Dynamic DNS service. DDClient might be returning the incorrect IP address. Our team is currently investigating the issue. Unfortunately, we cannot estimate how long it will take to resolve this issue. We will update this status post as soon as we have any further information. Please … Continue reading [Resolved] Issues with the Dynamic DNS service

[PLANNED] NAMECHEAP.COM WEBSITE SCHEDULED MAINTENANCE – March 25, 2025

Dear Customers, On March 25, 2025, we will be performing scheduled maintenance on our Namecheap.com website. The time frame of the maintenance is as follows: 5:35 AM EDT – 6:10 AM EDT | 09:35 UTC – 10:10 UTC We expect that downtime will be up to 5 min during which the domain checks, registrations,  renewals, … Continue reading [PLANNED] NAMECHEAP.COM WEBSITE SCHEDULED MAINTENANCE – March 25, 2025

[COMPLETED] SCHEDULED MYSQL SERVICE MAINTENANCE ON PREMIUM SERVER 221, March 22, 2025

Dear Customers, We would like to let you know that we have an upcoming scheduled maintenance on our Premium Hosting Server 221 that will take place on Saturday, March 22, at 4:00 AM EDT | 08:00 UTC. This maintenance is essential to ensure our system’s stability and performance. Maintenance window: 6 hours;Expected downtime: up to … Continue reading [COMPLETED] SCHEDULED MYSQL SERVICE MAINTENANCE ON PREMIUM SERVER 221, March 22, 2025

[Planned] .AU domains Registry Scheduled Maintenance on March 28, 2025

Dear Customers, This is to let you know that on  March 28, 2025, we will have a scheduled service maintenance on the upstream registration platform. Domain availability checks, registrations, renewals, updates, and WHOIS availability checks may not be possible for the following TLDs: .com.au .net.au .org.au. We recommend not to trigger these service requests as they may result in partial … Continue reading [Planned] .AU domains Registry Scheduled Maintenance on March 28, 2025

[PLANNED] SCHEDULED HARDWARE MAINTENANCE ON DEDICATED SERVERS, CABINET C24 | MARCH 25, 2025

Dear Customers, Please be informed that the maintenance will take place on Tuesday, March 25, at 3:00 AM EST | 07:00 UTC. The main purpose of the maintenance is to ensure that the network equipment in the cabinet continues to deliver optimum performance. Maintenance window: 3 hours;Downtime: up to 5 minutes per a customer;Affected services: Servers access We sincerely … Continue reading [PLANNED] SCHEDULED HARDWARE MAINTENANCE ON DEDICATED SERVERS, CABINET C24 | MARCH 25, 2025

[PLANNED] SCHEDULED SOFTWARE MAINTENANCE ON NAMECHEAP SHARED HOSTING SERVERS | MARCH 24, 2025

Dear Customers, We are going to proceed with software maintenance on Namecheap Shared Hosting on Monday, March 24, 2025, at 5:00 AM EDT | 09:00  UTC. Maintenance Window: 3 hoursDowntime: up to 20 minutes Affected servers:Shared server: 173Premium servers: 6-8, 23-25, 87, 109-110Business servers: 21, 30-31, 42, 66 Services impacted: cPanel and Webmail services will … Continue reading [PLANNED] SCHEDULED SOFTWARE MAINTENANCE ON NAMECHEAP SHARED HOSTING SERVERS | MARCH 24, 2025