[Planned] Scheduled EasyWP Network Maintenance, January 31, 2022

Apps, General 11:56:am America/New_York

Dear Customers, We would like to inform you that we are going to perform scheduled maintenance on EasyWP production-island00. It will start on Monday, January 31, at 05:00 AM EST | 10:00 UTC. The maintenance is aimed to harden the security of the island. Maintenance window: 2 hours.Expected downtime: an issue with connectivity on dashboard.easywp.com. … Continue reading [Planned] Scheduled EasyWP Network Maintenance, January 31, 2022 →

[Updated] Temporary Technical Issues on Shared servers

Hosting, Shared Servers 04:11:am America/New_York

Dear Customers, This is to inform you that there is an ongoing DDoS attack targeted at /admin URLs on part of our Shared servers. Admin pages of some websites may not be available and return 403 errors. They were blocked by our technical team to make sure that other services work in a proper way. … Continue reading [Updated] Temporary Technical Issues on Shared servers →

[Completed] Namecheap Registration Platform Scheduled Maintenance – January 24, 2022

General 07:35:am America/New_York

Dear Customers, This is to let you know that on January 24, 2022, we will be performing a scheduled maintenance on our registration platform to upgrade our systems in order to better serve you. The time frame for the maintenance is as follows: 03:30 AM – 04:30 AM EST | 08:30 – 09:30 UTC Domain … Continue reading [Completed] Namecheap Registration Platform Scheduled Maintenance – January 24, 2022 →

[RESOLVED] Issues with VPS packages activation

General 01:49:am America/New_York

Dear Customers, Currently, we are experiencing technical issues with our hosting billing system.  As a result, your orders for VPS Pulsar and VPS Quasar hosting packages may be processed with a delay. Our team is diligently working on the resolution of the issue. Unfortunately, we have no ETA so far. We will surely keep you … Continue reading [RESOLVED] Issues with VPS packages activation →

[Completed] Unscheduled maintenance on Premium Server 70 | January 23, 2022

Hosting, Shared Servers 02:43:pm America/New_York

Dear Customers, Please be informed that Premium Server 70 is currently undergoing unscheduled software maintenance. It will ensure that the server continues to deliver optimum performance. Affected services: MySQL service;Maintenance window: 30 minutes;Expected downtime: up to 30 minutes. Our technicians are working on the matter and doing their best to shorten the downtime. We sincerely apologize for any inconvenience and … Continue reading [Completed] Unscheduled maintenance on Premium Server 70 | January 23, 2022 →

[Completed] .COM and .NET Scheduled Registry Maintenance on January 22-23, 2022

Domains 01:36:pm America/New_York

Dear Customers, This is to let you know that on January 22-23, 2022, Verisign, the registry of .COM and .NET domains will be processing scheduled production maintenance. The time-frame for the maintenance is as follows: January 22, 08:00 PM – 08:45 PM EST | January 23, 01:00 – 01:45 UTC Domain availability check, registrations, renewals, … Continue reading [Completed] .COM and .NET Scheduled Registry Maintenance on January 22-23, 2022 →

[COMPLETED] Sectigo/COMODO CA Scheduled Maintenance – January 22-23, 2022

SSL 08:54:am America/New_York

Dear Customers, This announcement is to inform you about forthcoming scheduled maintenance, which will take place at Sectigo/COMODO Certificate Authority on January 22-23, 2022. The timeframe for maintenance is as follows: January 22, 23:59 – January 23, 2:00 UTCJanuary 22, 6:59 PM – 9:00 PM EST The maintenance will not affect existing, new, pending, or … Continue reading [COMPLETED] Sectigo/COMODO CA Scheduled Maintenance – January 22-23, 2022 →

[Ongoing] UPSTREAM PLATFORM EMERGENCY MAINTENANCE

Domains 10:46:pm America/New_York

Dear Customers, We are currently experiencing connectivity issues with one of our upstream providers.  As a result,  domain registrations, renewals and management of some TLDs, such as  .berlin .bio .desi .hamburg .how .kiwi .ltda .menu .xn--3ds443g .paris .physio .ski .soy .sucks .voting .com.au  .net.au .org.au .ch .cm .cn .de .es .fr .in .li .nu com.sg … Continue reading [Ongoing] UPSTREAM PLATFORM EMERGENCY MAINTENANCE →

Warning: High number of email phishing attacks

General 11:41:am America/New_York

Dear customers, We would like to remind you that you should not follow any suspicious links and do not enter your sensitive details on suspicious websites. Any service messages from the Namecheap Support team will be sent from support@namecheap.com. Currently, we are facing a high number of phishing attacks impersonating Namecheap. These attacks are being … Continue reading Warning: High number of email phishing attacks →

PCI Compliance Discontinuation on Namecheap Business Shared Servers

Hosting, Shared Servers 05:19:am America/New_York

Dear Customers,  We would like to inform you that the PCI compliance feature will no longer be available on our Business Shared Hosting servers.  Our decision to end our support for this feature was made due to the increased complexity of its configuration. We appreciate your understanding of this matter. Should you have any questions, … Continue reading PCI Compliance Discontinuation on Namecheap Business Shared Servers →