[COMPLETED] Upstream platform scheduled maintenance – FEBRUARY 27, 2021

Dear Customers, This is to let you know that on February 27 one of our upstream providers will be performing a scheduled maintenance. The maintenance starts at 03:00 AM EST | 08:00  UTC Domain availability checks, registrations, renewals, updates, and WHOIS availability checks may not be possible for the following TLDs .berlin .bio .desi .hamburg .how .kiwi … Continue reading [COMPLETED] Upstream platform scheduled maintenance – FEBRUARY 27, 2021

[COMPLETED] .LA and .CX Domains Scheduled Registry Maintenance – February 27, 2021

Dear Customers, This is to let you know that on February 27 the registry of .LA and .CX domains will be performing scheduled maintenance. The time-frame for the maintenance is as follows: 03:00 – 07:00 AM EST | 08:00 – 12:00  UTC Domain availability checks, registrations, renewals, updates, and WHOIS availability checks may not be … Continue reading [COMPLETED] .LA and .CX Domains Scheduled Registry Maintenance – February 27, 2021

[Started] SCHEDULED MAINTENANCE ON SHARED SERVER 39 | February 27, 2021

Dear Customers, Please be informed that scheduled server maintenance of Shared server 39 will take place on Thursday, February 27, at 03:00 AM EST | 08:00 UTC. This essential maintenance will ensure that the server continues to deliver optimum performance. Affected services: all servicesMaintenance window: 4 hoursExpected downtime: up to 2 hours We sincerely apologize for the inconvenience and thank you for … Continue reading [Started] SCHEDULED MAINTENANCE ON SHARED SERVER 39 | February 27, 2021

[Planned] Sectigo/COMODO CA Scheduled Maintenance – February 27-28, 2021

Dear Customers, This announcement is to inform you about forthcoming scheduled maintenance, which will take place at Sectigo/COMODO Certificate Authority on February 27-28, 2021. The timeframe for maintenance is as follows: The maintenance will not affect existing, new, pending or issued SSLs in any way. It will not be possible to activate, reissue or download … Continue reading [Planned] Sectigo/COMODO CA Scheduled Maintenance – February 27-28, 2021

[Planned] Scheduled Hardware Maintenance on Shared Server 175, March 2, 2021

Dear Customers, Please be informed that scheduled hardware maintenance will take place on the Shared Server 175 on Tuesday, March 2, at 03:00 PM EST | 20:00 UTC. This essential upgrade will ensure that the server continues to deliver optimum performance. Maintenance window: 1 hour Downtime: no downtime is expected Once the maintenance starts, we will … Continue reading [Planned] Scheduled Hardware Maintenance on Shared Server 175, March 2, 2021

[Resolved] Issues with login via Two-Factor SMS and OneTouch Authentication feature

Dear Customers, Unfortunately, we experience issues with Two-Factor SMS and OneTouch Authentication feature currently. It will not be possible to login to Namecheap accounts with 2FA SMS and OneTouch method enabled. TOTP and U2F 2FA methods are not affected. This will not affect any of your services, however, and our Customer Support Team will be … Continue reading [Resolved] Issues with login via Two-Factor SMS and OneTouch Authentication feature

[Completed] Scheduled Two-Factor Authentication feature and device verification platform maintenance on February 25, 2021

Dear Customers, We will be performing scheduled maintenance to our Two-Factor Authentication feature. During the maintenance window, it will not be possible to login to Namecheap accounts with TOTP/OneTouch/U2F 2FA methods enabled. It will not be possible to log in to the account via the device verification system during the maintenance as well. This will … Continue reading [Completed] Scheduled Two-Factor Authentication feature and device verification platform maintenance on February 25, 2021

[Completed] NOMINET REGISTRY SCHEDULED MAINTENANCE – February 25, 2021

Dear Customers, This is to let you know that the registry of .UK, .CO.UK, .ORG.UK, .ME.UK, .BLOG, .CASA, .COOKING, .FASHION, .FIT, .HORSE, .RODEO, .FISHING, .GARDEN, .VODKA, .WEDDING, .YOGA, .SURF, .BEER, .WORK, .VIP, .LONDON, .CYMRU, .WALES domains will be processing a scheduled maintenance The time frame for the maintenance is as follows: February 25, 01:00 – 03:00 … Continue reading [Completed] NOMINET REGISTRY SCHEDULED MAINTENANCE – February 25, 2021

[Resolved] Issues with the Support Helpdesk – February 12, 2021

Dear Customers, We regret to let you know that due to the network issues resulting in emergency maintenance we are also experiencing issues with our support helpdesk; as a result, our team is not fully able to process emails/tickets and assist you in chats. Our team is investigating the issue and we are doing our … Continue reading [Resolved] Issues with the Support Helpdesk – February 12, 2021

[Completed] Namecheap Production Scheduled Maintenance – February 22, 2021

Dear Customers, We will be performing a scheduled maintenance to our website production environment on February 22. The time-frame for the maintenance is as follows: February 22, 04:00 – 05:30 AM EST | 09:00 – 10:30 UTC During the maintenance window domain registration, renewal, management, and whois at Namecheap Production Environment may be affected. Our … Continue reading [Completed] Namecheap Production Scheduled Maintenance – February 22, 2021