[UPDATED] Issue with Account Balance Top-up

Dear Customers,        We are currently experiencing issues with the page of Namecheap account balance top-up from a credit card. As a result, you may not be able to add funds to your account balance using your credit card. Please take into account that deposits submitted from PayPal and bitcoin/Bitcoin Cash should go through smoothly. In … Continue reading [UPDATED] Issue with Account Balance Top-up

[Completed] Scheduled Hardware Maintenance on Premium Server 59, October 1, 2020

Please be informed that we are going to have the scheduled hardware maintenance on Premium Server 59 on Thursday, October 1,2020, at 03:00 AM EDT | 7:00 UTC. This essential maintenance will ensure that the server continues to deliver optimum performance. Maintenance window: 2 hoursExpected downtime: up to 2 hours Once the maintenance starts, we will … Continue reading [Completed] Scheduled Hardware Maintenance on Premium Server 59, October 1, 2020

[Resolved] Temporary Issues with the Private Email service

Dear Customers, We regret to inform you that Private Email Service is experiencing temporary issues. Affected services: some errors may appear within Webmail accounts. Our technical team is doing everything in their power to get the issue resolved as soon as possible. The premilinary ETA is 30 minutes. We apologize for any inconvenience this may … Continue reading [Resolved] Temporary Issues with the Private Email service

[Resolved] ISSUES WITH HTTP/DNS VALIDATION FOR SECTIGO/COMODO CA CERTIFICATES – September, 29th

Dear Customers, Our Sectigo/Comodo CA upstream provider is currently experiencing issues with DNS and HTTP validation for their certificates. The validation via those methods is performed with massive delays. Unfortunately, there is no ETA at the moment. Sectigo/Comodo Certificate Authority  Technical Team is currently investigating the root cause of the issue. We are checking the … Continue reading [Resolved] ISSUES WITH HTTP/DNS VALIDATION FOR SECTIGO/COMODO CA CERTIFICATES – September, 29th

[Completed] .EU Scheduled System Maintenance – September 30, 2020

Dear Customers, This is to let you know that on September 30, 2020 the Registry of  .EU domains will be performing a scheduled maintenance. The time frame for the maintenance is as follows: 00:00 – 03:00 EDT | 04:00 – 07:00 UTC Domain availability checks, registrations, renewals, updates, and WHOIS service may not be possible during this maintenance … Continue reading [Completed] .EU Scheduled System Maintenance – September 30, 2020

[Planned] Sectigo/COMODO CA Scheduled Maintenance – October 3, 2020

Dear Customers, This announcement is to inform you about forthcoming scheduled maintenance, which will take place at Sectigo/COMODO Certificate Authority on October 3, 2020 The timeframe for maintenance is as follows: 23:00 – 01:00 UTC | 7:00 PM – 9:00 PM EDT The maintenance will not affect existing, new, pending, or issued SSLs in any … Continue reading [Planned] Sectigo/COMODO CA Scheduled Maintenance – October 3, 2020

[Planned] Scheduled EasyWP network maintenance | October 5, 2020

Dear Customers, We would like to inform you that we are going to perform network maintenance on the EasyWP platform. It will start on Monday, October 5, at 04:00 AM EDT | 08:00 UTC. The maintenance is aimed to deliver improved performance, stability, and resilience. Maintenance window: 30 minutes. Expected downtime: EasyWP dashboard will not … Continue reading [Planned] Scheduled EasyWP network maintenance | October 5, 2020

[Planned] Scheduled maintenance on Private Email servers, October 3, 2020

Dear Customers, Please be informed that the software maintenance will take place on Private Email servers at 1:00 AM EDT | 5:00 UTC on Saturday, October 3. The maintenance will ensure that the service continues to deliver optimum performance. Maintenance window: 2 hoursExpected downtime: up to 2 hours Services Impacted:  IMAP/SMTP, web interface, calendar, active … Continue reading [Planned] Scheduled maintenance on Private Email servers, October 3, 2020