[Resolved] Temporary issues with the JellyFish filtration

Dear clients, We regret to announce that currently, we are facing issues with JellyFish mail filtration. Currently, Jellyfish filtering is disabled for all mail traffic. The users may also experience issues with the jellyfish.ai interface. Our Technical Team is investigating the issue at this moment and doing its best to resolve it as soon as … Continue reading [Resolved] Temporary issues with the JellyFish filtration

[COMPLETED]Live Chat Helpdesk Scheduled Maintenance – June 30, 2022

Dear Customers, We will be performing scheduled maintenance on the server where our support helpdesk is located on June 30, 2022. The estimated timeframe of the maintenance is as follows: June 30, 05:30 – 06:50 UTCJune 30, 01:30 AM – 02:50 AM EDT Unfortunately, our Live Chat will be unavailable during this period of time. … Continue reading [COMPLETED]Live Chat Helpdesk Scheduled Maintenance – June 30, 2022

[Completed] SCHEDULED SOFTWARE UPGRADE ON SHARED SERVERS | JUNE 30, 2022

Dear Customers, Please be informed that the scheduled software maintenance will take place on Thursday, June 30, 2022, at 03:00 AM EDT | 07:00 UTC. The maintenance will be performed on the following Shared servers: Premium Servers: 203-205. Business Servers: 122-125, 140-144. The main purpose of the upgrade is to ensure that the servers continue to … Continue reading [Completed] SCHEDULED SOFTWARE UPGRADE ON SHARED SERVERS | JUNE 30, 2022

[Rescheduled] Order Processor Maintenance, June 30, 2022

Dear Customers, We will be performing scheduled maintenance on our Order Processing platform. June 30, 3:00 AM – 5:00 AM EST | 07:00 AM – 09:00 AM UTC The purchase/registration/renewal orders for the services that we provide may intermittently fail or result in different errors during the maintenance window. In addition, there may be an … Continue reading [Rescheduled] Order Processor Maintenance, June 30, 2022

[Completed] Emergency Network Maintenance in the USA (Phoenix) datacenter | June 29, 2022

Dear Customers, Please be informed that the emergency network maintenance in the USA (Phoenix) datacenter on Shared and VPS hosting will take place on Wednesday, June 29, 2022, at 05:30 AM EDT | 09:30 UTC. The main purpose of the upgrade is to ensure that the servers continue to deliver optimum performance. Affected services: Shared/VPS servers … Continue reading [Completed] Emergency Network Maintenance in the USA (Phoenix) datacenter | June 29, 2022

[Completed] Interworx Control Panel Scheduled Maintenance | June 28-29, 2022

Dear Customers, Please be informed that scheduled Interworx Control Panel maintenance will take place on June 28-29, 2022. The time frames are as follows: 11:00 PM – 5:00 AM EDT | 03:00 – 09:00 UTC. During the maintenance, it won’t be possible to activate your new orders for VPS and Dedicated Servers with the Interworx license. … Continue reading [Completed] Interworx Control Panel Scheduled Maintenance | June 28-29, 2022

[Completed] SCHEDULED SOFTWARE UPGRADE ON SHARED SERVERS | JUNE 29, 2022

Dear Customers, Please be informed that the scheduled software maintenance will take place on Wednesday, June 29, 2022, at 03:00 AM EDT | 07:00 UTC. The maintenance will be performed on the following Shared servers: Premium Servers: 196-202. Business Servers: 135-139. The main purpose of the upgrade is to ensure that the servers continue to deliver … Continue reading [Completed] SCHEDULED SOFTWARE UPGRADE ON SHARED SERVERS | JUNE 29, 2022

[Planned]Live Chat Helpdesk Scheduled Maintenance – July 1, 2022

Dear Customers, We will be performing scheduled maintenance on the server where our support helpdesk is located on July 1, 2022. The estimated timeframe of the maintenance is as follows: July 1, 05:30 – 06:00 UTCJuly 1, 01:30 AM – 02:00 AM EDT Unfortunately, our Live Chat will be unavailable during this period of time. … Continue reading [Planned]Live Chat Helpdesk Scheduled Maintenance – July 1, 2022

[PLANNED] SCHEDULED SOFTWARE UPGRADE ON SHARED SERVERS | JULY 2, 2022

Dear Customers, Please be informed that the scheduled software maintenance will take place on Saturday, July 2, 2022, at 03:00 AM EDT | 07:00 UTC. The maintenance will be performed on the following Shared servers: Premium Servers: 47, 51, 56, 58, 151, 191, 207. Business Servers: 127-129, 145, 147-149, 151. The main purpose of the upgrade … Continue reading [PLANNED] SCHEDULED SOFTWARE UPGRADE ON SHARED SERVERS | JULY 2, 2022

[PLANNED] SCHEDULED SOFTWARE UPGRADE ON SHARED SERVERS | JULY 1, 2022

Dear Customers, Please be informed that the scheduled software maintenance will take place on Friday, July 1, 2022, at 03:00 AM EDT | 07:00 UTC. The maintenance will be performed on the following Shared servers: Premium Servers: 181, 184-190. Business Servers: 111-113, 126. The main purpose of the upgrade is to ensure that the servers continue … Continue reading [PLANNED] SCHEDULED SOFTWARE UPGRADE ON SHARED SERVERS | JULY 1, 2022