[RESOLVED] Intermittent issues with PayPal

Dear Customers, We are currently experiencing certain issues with PayPal. As a result, refunds and other PayPal-related requests may be processed with a delay. Please note that your PayPal transactions are not affected, feel free to use this payment method for account balance top-ups and submitting new orders. As soon as we have any news, … Continue reading [RESOLVED] Intermittent issues with PayPal

[RESOLVED] Intermittent Issues with Payments Submitted with BitPay

Dear Customers,        We are currently experiencing issues with payments submitted with BitPay (mostly LTC, Doge and BCH are affected). As a result, the transaction may expire on the side of BitPay and the money will not be credited to your Namecheap account funds. The issue has been escalated to BitPay support team. Unfortunately, we do … Continue reading [RESOLVED] Intermittent Issues with Payments Submitted with BitPay

[Completed] .NL SCHEDULED REGISTRY SYSTEM MAINTENANCE ON SEPTEMBER 14, 2022

Dear Customers, This is to let you know that on September 14, 2022, the Registry of  .NL domains will be performing scheduled maintenance. The time for the maintenance is as follows: 2:00 PM – 3:00 PM EDT | 18:00 – 19:00 UTC Domain availability check, registrations, renewals, DNS updates, and WHOIS services may be interrupted at the maintenance time. Please … Continue reading [Completed] .NL SCHEDULED REGISTRY SYSTEM MAINTENANCE ON SEPTEMBER 14, 2022

[PLANNED] Namecheap Internal Systems Scheduled Maintenance – SEPTEMBER 21, 2022

Dear Customers, We will be performing scheduled maintenance to our Internal Systems at 3:00 AM – 7:30 AM EDT | 07:00 – 11:30 UTC  We do not expect any downtime, however, there may be some short-term connectivity issues on the website and the account panel. The services you have with us will not be affected. Our … Continue reading [PLANNED] Namecheap Internal Systems Scheduled Maintenance – SEPTEMBER 21, 2022

[Planned] SCHEDULED HARDWARE MAINTENANCE ON SHARED SERVERS | September 22, 2022

Dear Customers, Please be informed that the scheduled software maintenance will take place on Thursday, September 22, 2022, at 04:00 EDT | 08:00 UTC. The maintenance will be performed on the following servers: Business servers: 87-88, 93-98Premium servers: 140-143, 171-178 The main purpose of the upgrade is to ensure that the servers continue to deliver optimum … Continue reading [Planned] SCHEDULED HARDWARE MAINTENANCE ON SHARED SERVERS | September 22, 2022

[Planned] SCHEDULED HARDWARE MAINTENANCE ON SHARED SERVERS | September 27, 2022

Dear Customers, Please be informed that the scheduled software maintenance will take place on Tuesday, September 27, 2022, at 04:00 EDT | 08:00 UTC. The maintenance will be performed on the following servers: Business: 92, 99-107, 110, 133Premium: 13, 32, 34, 50, 167-170, 192-193, 179-180 The main purpose of the upgrade is to ensure that the … Continue reading [Planned] SCHEDULED HARDWARE MAINTENANCE ON SHARED SERVERS | September 27, 2022

[Planned] SCHEDULED HARDWARE MAINTENANCE ON SHARED SERVERS | September 20, 2022

Dear Customers, Please be informed that the scheduled software maintenance will take place on Tuesday, September 20, 2022, at 04:00 EDT | 08:00 UTC. The maintenance will be performed on the following servers: Business servers: 80, 83-84, 108Premium servers: 5, 26, 30, 33, 147-148, 154-162 The main purpose of the upgrade is to ensure that the … Continue reading [Planned] SCHEDULED HARDWARE MAINTENANCE ON SHARED SERVERS | September 20, 2022

[Resolved] Issues with the Support Helpdesk – September 13, 2022

Dear Customers, We regret to let you know that we are experiencing an issue with our ticket support helpdesk. As a result, delays in processing emails/tickets may appear. Still, our support team is ready to assist you in chats: https://www.namecheap.com/help-center/live-chat Please do not hesitate to contact us via it. We sincerely apologize for the inconvenience. … Continue reading [Resolved] Issues with the Support Helpdesk – September 13, 2022

[PLANNED] .DE SCHEDULED REGISTRY SYSTEM MAINTENANCE ON SEPTEMBER 20, 2022

Dear Customers, This is to let you know that the registry of .DE domains will be processing scheduled maintenance on September 20. The time frame for the maintenance is as follows: September 20, 10:00 AM – 12:00 PM EDT | September 20, 14:00 – 16:00 UTC Domain availability checks, registrations, renewals, whois, and updates may … Continue reading [PLANNED] .DE SCHEDULED REGISTRY SYSTEM MAINTENANCE ON SEPTEMBER 20, 2022

[PLANNED] Namecheap Internal Systems Scheduled Maintenance – SEPTEMBER 17, 2022

Dear Customers, We will be performing scheduled maintenance to our Internal Systems at 03:00 – 05:00 AM EDT | 07:00 – 09:00 UTC  As a result, your support requests may be processed with a delay. Our Customer Support Team will be available via Live Chat and the ticket system should you have any questions or concerns. We sincerely apologize for … Continue reading [PLANNED] Namecheap Internal Systems Scheduled Maintenance – SEPTEMBER 17, 2022