[Resolved] Issues with BitPay Payments

Dear Customers,        We are currently having issues with payments submitted using BitPay. The issue is being investigated at the moment.  In the meantime, we recommend that you use another method of payment such as credit cards (we accept direct Visa, MasterCard, Discover, and American Express payments) and PayPal. You can also  top up your Namecheap … Continue reading [Resolved] Issues with BitPay Payments

[COMPLETED] SCHEDULED SHARED HOSTING MAINTENANCE: CLOUDLINUX OS UPGRADE TO VERSION 8 ON SHARED SERVERS | APRIL 20-21, 2024

Dear Customers, We would like to let you know that we have an upcoming scheduled maintenance on Shared Servers that will take place on Saturday, April 20, 7:00 PM EDT | 11:00 PM UTC. During the maintenance, CloudLinux OS will be upgraded to version 8. This upgrade is essential to ensure our system’s stability and performance, improved security, … Continue reading [COMPLETED] SCHEDULED SHARED HOSTING MAINTENANCE: CLOUDLINUX OS UPGRADE TO VERSION 8 ON SHARED SERVERS | APRIL 20-21, 2024

[COMPLETED] SCHEDULED MYSQL SERVICE MAINTENANCE ON SHARED SERVER 266, APRIL 21, 2024

Dear Customers, We would like to let you know that we have an upcoming scheduled maintenance on our Shared hosting Server 266 that will take place on Saturday, April 21, at 07:00 AM UTC | 3:00 AM EDT. This maintenance is essential to ensure our system’s stability and performance. Maintenance window: 6 hoursExpected downtime: up … Continue reading [COMPLETED] SCHEDULED MYSQL SERVICE MAINTENANCE ON SHARED SERVER 266, APRIL 21, 2024

[PLANNED] SCHEDULED MYSQL SERVICE MAINTENANCE ON SHARED SERVER 328, APRIL 22, 2024

Dear Customers, We would like to let you know that we have an upcoming scheduled maintenance on our Shared hosting Server 328 that will take place on Monday, April 22, at 07:00 AM UTC | 3:00 AM EDT. This maintenance is essential to ensure our system’s stability and performance. Maintenance window: 6 hoursExpected downtime: up … Continue reading [PLANNED] SCHEDULED MYSQL SERVICE MAINTENANCE ON SHARED SERVER 328, APRIL 22, 2024

[Resolved] Issues with SSL certificates activation – April 21, 2024

Dear Customers, We are currently experiencing issues with SSL activation. The issue affects SSL activations/reissues, resulting in errors. Existing purchased, pending, or issued certificates are not affected. Unfortunately, we do not have an ETA for the issue’s resolution. Our team is investigating it and will keep you updated via this post. Feel free to contact … Continue reading [Resolved] Issues with SSL certificates activation – April 21, 2024

[Completed] Sectigo CA Scheduled Maintenance – April 20-21, 2024

Dear Customers, This announcement is to inform you about forthcoming scheduled maintenance, which will take place at Sectigo Certificate Authority on April 20-21, 2024. The timeframe for maintenance is as follows: 23:00, April 20 – 1:00 UTC, April 21, 20247:00 PM – 9:00 PM EDT April 20, 2024 The maintenance will not affect existing, new, … Continue reading [Completed] Sectigo CA Scheduled Maintenance – April 20-21, 2024

[Planned] Sectigo CA Scheduled Maintenance – April 27-28, 2024

Dear Customers, This announcement is to inform you about the forthcoming scheduled maintenance, which will take place at Sectigo Certificate Authority on April 27-28, 2024. The timeframe for maintenance is as follows: 23:00, April 27 – 1:00 UTC, April 28, 20247:00 PM – 9:00 PM EDT April 27, 2024 The maintenance will not affect existing, … Continue reading [Planned] Sectigo CA Scheduled Maintenance – April 27-28, 2024

[ONGOING] UNSCHEDULED AUTOBACKUP SERVICE MAINTENANCE ON PREMIUM AND BUSINESS SERVERS, April 19, 2024

Dear Customers, Please be informed that Premium and Business Shared servers are currently undergoing unscheduled software maintenance. It will ensure that the server continues to deliver optimum performance. Affected services: Autobackup tool (this menu will not be accessible and will not function as expected during the maintenance);Maintenance window: No ETA;Expected downtime: No ETA. Our technicians are working on the … Continue reading [ONGOING] UNSCHEDULED AUTOBACKUP SERVICE MAINTENANCE ON PREMIUM AND BUSINESS SERVERS, April 19, 2024

[PLANNED]: SCHEDULED HARDWARE MAINTENANCE ON DEDICATED SERVERS, CABINET C81 | APRIL 25, 2024

Dear Customers, Please be informed that the maintenance will take place on Thursday, April 25, at 02:00 AM EDT | 06:00 UTC. The main purpose of the maintenance is to ensure that the network equipment in the cabinet continues to deliver optimum performance. Maintenance window: 1 hour; Expected network downtime: up to 30 minutes for … Continue reading [PLANNED]: SCHEDULED HARDWARE MAINTENANCE ON DEDICATED SERVERS, CABINET C81 | APRIL 25, 2024

[PLANNED]: SCHEDULED HARDWARE MAINTENANCE ON DEDICATED SERVERS, CABINET C54 | APRIL 23, 2024

Dear Customers, Please be informed that the maintenance will take place on Tuesday, April 23, at 02:00 AM EDT | 06:00 UTC. The main purpose of the maintenance is to ensure that the network equipment in the cabinet continues to deliver optimum performance. Maintenance window: 1 hour; Expected network downtime: up to 30 minutes for … Continue reading [PLANNED]: SCHEDULED HARDWARE MAINTENANCE ON DEDICATED SERVERS, CABINET C54 | APRIL 23, 2024