[In progress] .NL SCHEDULED REGISTRY SYSTEM MAINTENANCE ON SEPTEMBER 14, 2022

Domains 05:45:am America/New_York

Dear Customers, This is to let you know that on September 14, 2022, the Registry of  .NL domains will be performing scheduled maintenance. The time for the maintenance is as follows: 2:00 PM – 3:00 PM EDT | 18:00 – 19:00 UTC Domain availability check, registrations, renewals, DNS updates, and WHOIS services may be interrupted at the maintenance time. Please … Continue reading [In progress] .NL SCHEDULED REGISTRY SYSTEM MAINTENANCE ON SEPTEMBER 14, 2022 →

[PLANNED] Namecheap Internal Systems Scheduled Maintenance – SEPTEMBER 21, 2022

General 12:38:pm America/New_York

Dear Customers, We will be performing scheduled maintenance to our Internal Systems at 3:00 AM – 7:30 AM EDT | 07:00 – 11:30 UTC  We do not expect any downtime, however, there may be some short-term connectivity issues on the website and the account panel. The services you have with us will not be affected. Our … Continue reading [PLANNED] Namecheap Internal Systems Scheduled Maintenance – SEPTEMBER 21, 2022 →

[Planned] SCHEDULED HARDWARE MAINTENANCE ON SHARED SERVERS | September 22, 2022

Hosting, Shared Servers 08:45:am America/New_York

Dear Customers, Please be informed that the scheduled software maintenance will take place on Thursday, September 22, 2022, at 04:00 EDT | 08:00 UTC. The maintenance will be performed on the following servers: Business servers: 87-88, 93-98Premium servers: 140-143, 171-178 The main purpose of the upgrade is to ensure that the servers continue to deliver optimum … Continue reading [Planned] SCHEDULED HARDWARE MAINTENANCE ON SHARED SERVERS | September 22, 2022 →

[Planned] SCHEDULED HARDWARE MAINTENANCE ON SHARED SERVERS | September 27, 2022

Hosting, Shared Servers 08:49:am America/New_York

Dear Customers, Please be informed that the scheduled software maintenance will take place on Tuesday, September 27, 2022, at 04:00 EDT | 08:00 UTC. The maintenance will be performed on the following servers: Business: 92, 99-107, 110, 133Premium: 13, 32, 34, 50, 167-170, 192-193, 179-180 The main purpose of the upgrade is to ensure that the … Continue reading [Planned] SCHEDULED HARDWARE MAINTENANCE ON SHARED SERVERS | September 27, 2022 →

[Planned] SCHEDULED HARDWARE MAINTENANCE ON SHARED SERVERS | September 20, 2022

Hosting, Shared Servers 08:37:am America/New_York

Dear Customers, Please be informed that the scheduled software maintenance will take place on Tuesday, September 20, 2022, at 04:00 EDT | 08:00 UTC. The maintenance will be performed on the following servers: Business servers: 80, 83-84, 108Premium servers: 5, 26, 30, 33, 147-148, 154-162 The main purpose of the upgrade is to ensure that the … Continue reading [Planned] SCHEDULED HARDWARE MAINTENANCE ON SHARED SERVERS | September 20, 2022 →

TEMPORARY ISSUES WITH EMAIL SUBMISSION VIA WEBMAIL

Hosting, Reseller Servers, Shared Servers 11:13:am America/New_York

Dear Customers, We are currently experiencing certain issues with email submissions from Webmail on Shared and Reseller hosting plans. As a result, to our deepest regret, you may face a “550 administrative prohibition” error while sending emails from Webmail. Please note that we are currently working on this issue and we will update you as … Continue reading TEMPORARY ISSUES WITH EMAIL SUBMISSION VIA WEBMAIL →

[RESOLVED] Intermittent Issues with Payments Submitted with BitPay

General 12:49:pm America/New_York

Dear Customers,        We are currently experiencing issues with payments submitted with BitPay (mostly LTC, Doge and BCH are affected). As a result, the transaction may expire on the side of BitPay and the money will not be credited to your Namecheap account funds. The issue has been escalated to BitPay support team. Unfortunately, we do … Continue reading [RESOLVED] Intermittent Issues with Payments Submitted with BitPay →

[RESOLVED] Intermittent issues with PayPal

General 09:44:am America/New_York

Dear Customers, We are currently experiencing certain issues with PayPal. As a result, refunds and other PayPal-related requests may be processed with a delay. Please note that your PayPal transactions are not affected, feel free to use this payment method for account balance top-ups and submitting new orders. As soon as we have any news, … Continue reading [RESOLVED] Intermittent issues with PayPal →

[Completed] SCHEDULED HARDWARE MAINTENANCE ON SHARED SERVERS | September 13, 2022

Hosting, Shared Servers 11:49:am America/New_York

Dear Customers, Please be informed that the scheduled software maintenance will take place on Tuesday, September 13, 2022, at 04:00 EDT | 08:00 UTC. The maintenance will be performed on the following servers: Business servers: 122-125, 135-144Premium servers: 187, 200-205 The main purpose of the upgrade is to ensure that the servers continue to deliver optimum … Continue reading [Completed] SCHEDULED HARDWARE MAINTENANCE ON SHARED SERVERS | September 13, 2022 →

[Resolved] Issues with the Support Helpdesk – September 13, 2022

General 04:58:am America/New_York

Dear Customers, We regret to let you know that we are experiencing an issue with our ticket support helpdesk. As a result, delays in processing emails/tickets may appear. Still, our support team is ready to assist you in chats: https://www.namecheap.com/help-center/live-chat Please do not hesitate to contact us via it. We sincerely apologize for the inconvenience. … Continue reading [Resolved] Issues with the Support Helpdesk – September 13, 2022 →