[FINISHED] MAINTENANCE ON BASICDNS, PREMIUMDNS AND HOSTING DNS – October 19-20, 2018

Dear Customers, This is to let you know that on October 19-20, 2018, we will be processing a scheduled maintenance on BasicDNS, PremiumDNS and Hosting DNS. The time frame for the maintenance is as follows: October 19, 8:00 PM  – October 20, 02:00 AM EDT | October 20 00:00 – 06:00 UTC During the maintenance DNS … Continue reading [FINISHED] MAINTENANCE ON BASICDNS, PREMIUMDNS AND HOSTING DNS – October 19-20, 2018

[Completed] Scheduled SpamExperts Hardware Maintenance – October, 19th

Dear Customers, Please be informed that a scheduled hardware maintenance will take place on our servers that have SpamExperts filtration system enabled. The timeframe for the maintenance is as follows: October 19th, 2018  3:00 PM – 5:00 PM EDT |19:00 – 21:00  UTC The maintenance window is 2 hours. Expected Downtime: our technical team will … Continue reading [Completed] Scheduled SpamExperts Hardware Maintenance – October, 19th

[Completed] Support Helpdesk Emergency Maintenance – October 19

Dear Customers, Our support website https://support.namecheap.com/ is currently undergoing unscheduled maintenance. As a result, we are not able to process any emails/tickets or chats. Our Customer Support Team is online providing support via Skype. The following are our emergency Skype accounts: Domain Support: namecheap1 namecheap2 namecheap3 namecheap4 namecheap5 Hosting Support: namecheap6 namecheap7 namecheap8 SSL Support: … Continue reading [Completed] Support Helpdesk Emergency Maintenance – October 19

[Completed] Namecheap.com Emergency Maintenance

Dear Customers, Our site namecheap.com is currently undergoing an emergency maintenance to upgrade our systems in order to better serve you. You may receive “Your Connection is not secure” error on some pages of the site, and trying to log in to your account We apologize for any inconvenience during this short outage and thank … Continue reading [Completed] Namecheap.com Emergency Maintenance

[Updated] Planned Dedicated Servers Maintenance | October 12 – November 5, 2018

Dear Hosting Customers, We’d like to let you know about an upcoming planned maintenance on some Dedicated servers in our PhoenixNAP datacenter starting on October 12 till November 5, 2018. The maintenance will be performed in stages, each cabinet separately. You should receive a notification, if your server is affected. Please make sure to check your email. The maintenance is … Continue reading [Updated] Planned Dedicated Servers Maintenance | October 12 – November 5, 2018

[Updated] TEMPORARY TECHNICAL ISSUES WITH PRIVATE EMAIL SERVICE

Dear Customers, We regret to inform you that Private Email Service is experiencing temporary issues at the moment which results in Private Email Webmail and IMAP/POP3/SMTP connection accessibility. During this time, webmail login may give errors and email clients may be not able to connect. Our technical team is working on the issue and doing … Continue reading [Updated] TEMPORARY TECHNICAL ISSUES WITH PRIVATE EMAIL SERVICE

Namecheap.com Scheduled Maintenance on October 22, 2018

Dear Customers, We will be performing a scheduled maintenance to our website on October 22, 1:00-6:00 AM EDT | 5:00-10:00 UTC. During the maintenance window, some pages on the website will be partially unavailable. The maintenance will not impact the services and packages you have with us. Our Customer Support Team will be available via … Continue reading Namecheap.com Scheduled Maintenance on October 22, 2018

Namecheap.com Scheduled Maintenance on October 25-26, 2018

Dear Customers, We will be performing a scheduled maintenance to our website on October 25-26, 1:00-6:00 AM EDT | 5:00-10:00 UTC. During the maintenance window some pages on the website will be partially unavailable. The maintenance will not impact the services and packages you have with us. Our Customer Support Team will be available via … Continue reading Namecheap.com Scheduled Maintenance on October 25-26, 2018

[Planned] Scheduled Maintenance on EasyWP platform

Dear Customers, We would like to inform you that we are going to perform a scheduled maintenance on EasyWP platform. It will start on Tuesday, October 23 starting at 02:00 AM EDT | 06:00 UTC. The maintenance will be performed on Cloud Storage, and it is aimed to deliver improved performance, stability, and resilience. Maintenance window: 4 hour … Continue reading [Planned] Scheduled Maintenance on EasyWP platform

[PLANNED] MAINTENANCE ON NETWORK EQUIPMENT IN C36 CABINET, November 3

Dear Customers, Please be informed about a scheduled network maintenance taking place in our PhoenixNAP datacenter on Saturday, November 3 starting at 02:00 AM EDT | 06:00 UTC. Maintenance window: 2 hours. What is planned to be done: During the maintenance window, we are going to update firmware of switches in the particular cabinet with Shared Servers in … Continue reading [PLANNED] MAINTENANCE ON NETWORK EQUIPMENT IN C36 CABINET, November 3