[STARTED] SCHEDULED MIGRATION OF RESELLER SERVERS 37, 60, 61, 66, 67 AND 68 to DATUM | MAY 20, 2025

Hosting, Reseller Servers 09:43:am America/New_York

Dear Customers, Please be informed that a scheduled migration of Reseller Servers 37, 60, 61, 66, 67 and 68 to Datum data center will take place on Tuesday, May 20, at 7:00 PM EDT | 23:00 UTC. The migration will ensure that the servers continue to deliver optimum performance. Affected services: all hosting services;Maintenance window: … Continue reading [STARTED] SCHEDULED MIGRATION OF RESELLER SERVERS 37, 60, 61, 66, 67 AND 68 to DATUM | MAY 20, 2025 →

[Resolved] Issues with free SSL certificates provision and access to Namecheap SSL plugin on Shared servers 358 and premium 313 – May 20, 2025

SSL 12:09:pm America/New_York

Dear Customers, We are currently experiencing issues with our system. The issues affect new free cPanel SSL activations, resulting in errors. The affected servers are regular server 358 and premium 313. Existing purchased, pending, or issued certificates are not affected. Additionally, you may face error “Oops! This page cannot be found.Unfortunately, this page is unavailable. … Continue reading [Resolved] Issues with free SSL certificates provision and access to Namecheap SSL plugin on Shared servers 358 and premium 313 – May 20, 2025 →

[Completed] Upstream Platform Scheduled Maintenance on May 19-20, 2025

Domains 05:48:am America/New_York

Dear Customers, This is to let you know that on May 19-20, 2025, we will have a scheduled service maintenance on the upstream registration platform. Domain availability checks, registrations, renewals, updates, and WHOIS availability checks may not be possible for the following TLDs: .CH, .LI, .PE, .ES, .FR, .SG We recommend not to trigger these service requests as they … Continue reading [Completed] Upstream Platform Scheduled Maintenance on May 19-20, 2025 →

[PLANNED] SCHEDULED MYSQL SERVICE MAINTENANCE ON BUSINESS SERVER 121, May 22, 2025

Hosting, Shared Servers 01:26:pm America/New_York

Dear Customers, We would like to let you know that we have an upcoming scheduled maintenance on our Business Server 121 that will take place on Thursday, May 22, at 3:00 AM EDT | 07:00 UTC. This maintenance is essential to ensure our system’s stability and performance. Maintenance window: 6 hours;Expected downtime: up to 4 hours;Affected service: MySQL service will be unavailable. Websites … Continue reading [PLANNED] SCHEDULED MYSQL SERVICE MAINTENANCE ON BUSINESS SERVER 121, May 22, 2025 →

[PLANNED] SCHEDULED SOFTWARE MAINTENANCE ON SHARED HOSTING SERVERS | May 21, 2025

Hosting, Shared Servers 03:58:am America/New_York

Dear Customers, Please be informed that we will perform software maintenance on our Namecheap Shared Hosting Servers on Wednesday, May 21st 2025, at 3:00 AM EDT | 07:00 UTC. This maintenance will ensure long-term support, security updates, and compatibility with our infrastructure. Maintenance window: 4 hours;Affected services: cPanel/Webmail services can be non-accessible;Expected downtime: 10 minutes per server. Affected servers: … Continue reading [PLANNED] SCHEDULED SOFTWARE MAINTENANCE ON SHARED HOSTING SERVERS | May 21, 2025 →

[PLANNED] SCHEDULED SOFTWARE MAINTENANCE ON SHARED HOSTING SERVERS | May 21, 2025

Hosting, Shared Servers 09:55:am America/New_York

Dear Customers, Please be informed that we will perform software maintenance on our Namecheap Shared Hosting Servers on Wednesday, May 21st 2025, at 3:00 AM EDT | 07:00 UTC. This maintenance will ensure long-term support, security updates, and compatibility with our infrastructure. Maintenance window: 4 hours;Affected services: cPanel/Webmail services can be non-accessible;Expected downtime: 10 minutes per server. Affected servers: … Continue reading [PLANNED] SCHEDULED SOFTWARE MAINTENANCE ON SHARED HOSTING SERVERS | May 21, 2025 →

[Completed] Email Support Helpdesk Scheduled Maintenance – May 20, 2025

General 05:25:am America/New_York

Dear Customers, We will perform scheduled maintenance on our support helpdesk server on May 20, 2025. The estimated timeframe of the maintenance is as follows: 06:00 – 06:30 UTC | 02:00 – 02:30 AM EDT During the maintenance window, your emails will be received with a delay. Please note that all previously submitted email requests … Continue reading [Completed] Email Support Helpdesk Scheduled Maintenance – May 20, 2025 →

[PLANNED] .SG DOMAINS UPSTREAM PLATFORM SCHEDULED MAINTENANCE – May 24, 2025

Domains 01:29:am America/New_York

Dear Customers, This is to let you know that .SG domain Registry will be performing a scheduled maintenance on May 24, 2025. Domain availability checks, registrations, renewals, updates, and WHOIS availability checks may not be possible for the following TLDs: .COM.SG and .SG. We recommend not to trigger these service requests as they may result in partial or complete failure. DNS will … Continue reading [PLANNED] .SG DOMAINS UPSTREAM PLATFORM SCHEDULED MAINTENANCE – May 24, 2025 →

[In progress] Database maintenance of EasyWP, May 19-23, 2025

Apps, EasyWP, Hosting 12:14:pm America/New_York

Dear customers, We’d like to inform you about a database maintenance of the EasyWP service. It will take place on May 19, 2025, starting at 01:00 PM EDT | 17:00 UTC. During the maintenance, we will perform the customer databases migration from MySQL to MariaDB engine. Maintenance will happen on the websites, pointed to the following Alias … Continue reading [In progress] Database maintenance of EasyWP, May 19-23, 2025 →

[PLANNED] HARDWARE MAINTENANCE ON DEDICATED SERVERS, CABINETs C140-С151 | May 21, 2025

Dedicated Servers, Hosting 01:07:pm America/New_York

Dear Customers, Please be informed that the maintenance will take place on Wednesday May 21, at 03:00 AM EDT | 07:00 AM UTC. The main purpose of the maintenance is to ensure that the network equipment in the cabinet continues to deliver optimum performance. Maintenance window: 3 hours;Expected network downtime: up to 10 mins;Affected services: … Continue reading [PLANNED] HARDWARE MAINTENANCE ON DEDICATED SERVERS, CABINETs C140-С151 | May 21, 2025 →