[Completed] Unscheduled Maintenance of Dedicated servers

Dear Customers, We are currently performing unscheduled maintenance of Dedicated servers. Due to increased DDoS attacks on Dedicates servers, we made a decision to enable the DDoS protection for Dedicated servers. The DDoS protection will ensure the accessibility of the related services, however, it may affect the download speed. ETA: no ETA for now. Once … Continue reading [Completed] Unscheduled Maintenance of Dedicated servers

[Resolved] Temporary network issue with Shared servers, VPS, DS, EasyWP, and Private email

Dear Customers, We regret to inform you that we are experiencing temporary network issues. Some customers might see elevated load times. As for the affected services, Shared, VPS, Dedicated servers, EasyWP Hosting and Private email subscriptions may be unavailable – websites and related services may be down. Account panel for these services may load slower … Continue reading [Resolved] Temporary network issue with Shared servers, VPS, DS, EasyWP, and Private email

[Completed] Namecheap.com and Domain Registration/Renewal Platform emergency maintenance

Dear Customers, Our site, Namecheap.com, is currently undergoing unscheduled maintenance to upgrade our systems in order to better serve you. Domain name search, registrations, and management are affected. Once we have any news from the technology team, this post will be updated right away. Please rest assured that your products are not affected by the … Continue reading [Completed] Namecheap.com and Domain Registration/Renewal Platform emergency maintenance

[Completed] Namecheap.com emergency maintenance. Issues with the sign-in

Dear Customers, Our site, Namecheap.com, is currently undergoing unscheduled maintenance to upgrade our systems in order to better serve you. It may not be possible to sign in to your Namecheap accounts or access the account panel. Once we have any news from the technology team, this post will be updated right away. We apologize … Continue reading [Completed] Namecheap.com emergency maintenance. Issues with the sign-in

[Planned] Namecheap Production Scheduled Maintenance – May 13, 2021

Dear Customers, We will be performing a scheduled maintenance to our website production environment on May 13. The time-frame for the maintenance is as follows: May 13, 04:00 – 07:00 AM EST | 08:00 – 11:00 UTC The orders submitted during the maintenance window may fail intermittently. However, please rest assured that our Billing team … Continue reading [Planned] Namecheap Production Scheduled Maintenance – May 13, 2021

[Planned] Scheduled Hardware Maintenance on server 39 | May 10, 2021

Dear Customers, Please be informed that scheduled hardware maintenance will take place on the Shared Server 39 on Monday, May 10, at 09:30 AM EDT | 13:30 UTC. This essential upgrade will ensure that the server continues to deliver optimum performance. Maintenance window: 1 hour 30 minutes.Downtime: up to 1 hour 30 minutes Once the maintenance … Continue reading [Planned] Scheduled Hardware Maintenance on server 39 | May 10, 2021

[Resolved] Issues with the Support Helpdesk – May 6, 2021

Dear Customers, We regret to let you know that due to the network issues resulting in emergency maintenance we are also experiencing issues with our support helpdesk; as a result, our team is not fully able to process emails/tickets and assist you fully in chats. Our team is investigating the issue and we are doing … Continue reading [Resolved] Issues with the Support Helpdesk – May 6, 2021

[Planned] Namecheap.com Production Scheduled Maintenance – May 12, 2021

Dear Customers, We will be performing scheduled maintenance to our website production environment on May 12. The time-frame for the maintenance is as follows: May 12, 02:00 AM – 03:40 AM EDT | 06:00 – 07:40 UTC During the maintenance window the following services may be intermittently affected: Domain name management Domain name registration, reactivation, … Continue reading [Planned] Namecheap.com Production Scheduled Maintenance – May 12, 2021

[PLANNED] SCHEDULED .NL REGISTRY SYSTEM MAINTENANCE ON May 10-11, 2021

Dear Customers,   This is to let you know that on May 10-11, 2021, the Registry of  .NL domains will be performing scheduled maintenance. The time for the maintenance is as follows: May 10, 10:00 PM – May 11, 02:00 AM EDT | May 11, 02:00 – 06:00 UTC Domain availability check, registrations, renewals, DNS updates, and … Continue reading [PLANNED] SCHEDULED .NL REGISTRY SYSTEM MAINTENANCE ON May 10-11, 2021

[Investigating] Issues with .AU domains

Dear Customers, We are currently experiencing connectivity issues with our upstream registration provider.  As a result, domain registration/renewal/transfer orders for .COM.AU, .NET.AU .ORG.AU may fail: This issue is our top priority, and we are working hard to resolve it as quickly as possible. We have escalated it to our upstream provider and will keep you … Continue reading [Investigating] Issues with .AU domains