[PLANNED] SCHEDULED SHARED HOSTING MAINTENANCE: CLOUDLINUX OS UPGRADE TO VERSION 8 ON SHARED SERVERS 60 and 177 | FEBRUARY 28-29, 2024

Dear Customers, We would like to let you know that we have an upcoming scheduled maintenance on Shared Servers 60 and 177 that will take place on Wednesday, February 28, 2024, at 07:00 PM EST | Thursday, February 29, 2024, at 00:00 UTC. During the maintenance, CloudLinux OS will be upgraded to version 8. This upgrade is … Continue reading [PLANNED] SCHEDULED SHARED HOSTING MAINTENANCE: CLOUDLINUX OS UPGRADE TO VERSION 8 ON SHARED SERVERS 60 and 177 | FEBRUARY 28-29, 2024

[PLANNED] SCHEDULED HARDWARE MAINTENANCE ON SHARED SERVER 318 | February 24, 2024

Dear Customers, Please be informed that we are going to have the scheduled hardware maintenance on Shared Server 318 on Saturday, February 24, 2024, at 03:00 AM EST | 8:00 UTC. This essential maintenance will ensure that the server continues to deliver optimum performance. Maintenance window: 6 hours;Expected downtime: up to 4 hours. Once the maintenance starts, we will update … Continue reading [PLANNED] SCHEDULED HARDWARE MAINTENANCE ON SHARED SERVER 318 | February 24, 2024

[PLANNED] HARDWARE MAINTENANCE ON DEDICATED SERVERS, CABINET C19 | FEBRUARY 27, 2024

Dear Customers, We’d like to inform your about the upcoming network equipment firmware upgrade. The aim of the update is to ensure the stability of the servers and improve their work. The upgrade will take place on Tuesday, February 27. It will start at 02:00 AM EST | 07:00 AM UTC. Maintenance window: 3 hours. … Continue reading [PLANNED] HARDWARE MAINTENANCE ON DEDICATED SERVERS, CABINET C19 | FEBRUARY 27, 2024

[RESOLVED] ISSUES WITH THE ACTIVATION OF VPS HOSTING PACKAGES

Dear Customers, We regret to inform you that we are facing issues with the activation of VPS Hosting packages. As a result, some of your orders for VPS Hosting packages can be activated with a delay. Our team is diligently working on the resolution of the issue. Unfortunately, we have no ETA so far. We … Continue reading [RESOLVED] ISSUES WITH THE ACTIVATION OF VPS HOSTING PACKAGES

[PLANNED] HARDWARE MAINTENANCE ON DEDICATED SERVERS, CABINET C19 | FEBRUARY 23, 2024

Dear Customers, We’d like to inform your about the upcoming network equipment firmware upgrade. The aim of the update is to ensure the stability of the servers and improve their work. The upgrade will take place on Friday, February 23. It will start at 02:00 AM EST | 07:00 UTC. Maintenance window: 3 hours. Expected … Continue reading [PLANNED] HARDWARE MAINTENANCE ON DEDICATED SERVERS, CABINET C19 | FEBRUARY 23, 2024

[PLANNED] HARDWARE MAINTENANCE ON DEDICATED SERVERS, CABINET C42 | FEBRUARY 29, 2024

Dear Customers, Please be informed that the maintenance will take place on Thursday, February 29, at 03:00 AM EST | 08:00 UTC. The main purpose of the maintenance is to ensure that the network equipment in the cabinet continues to deliver optimum performance. Maintenance window: 1 hour;Expected network downtime: up to 30 minutes for each … Continue reading [PLANNED] HARDWARE MAINTENANCE ON DEDICATED SERVERS, CABINET C42 | FEBRUARY 29, 2024

[PLANNED] HARDWARE MAINTENANCE ON DEDICATED SERVERS, CABINET C41 | FEBRUARY 27, 2024

Dear Customers, Please be informed that the maintenance will take place on Tuesday, February 27, at 03:00 AM EST | 08:00 UTC. The main purpose of the maintenance is to ensure that the network equipment in the cabinet continues to deliver optimum performance. Maintenance window: 1 hour;Expected network downtime: up to 30 minutes for each … Continue reading [PLANNED] HARDWARE MAINTENANCE ON DEDICATED SERVERS, CABINET C41 | FEBRUARY 27, 2024

[PLANNED] EMERGENCY HARDWARE MAINTENANCE ON DEDICATED SERVERS, CABINET C70 | FEBRUARY 22, 2024

Dear Customers, Please be informed that the maintenance will take place on Thursday, February 22, at 03:00 AM EST | 08:00 UTC. The main purpose of the maintenance is to ensure that the network equipment in the cabinet continues to deliver optimum performance. Maintenance window: 1 hour;Expected network downtime: up to 30 minutes for each … Continue reading [PLANNED] EMERGENCY HARDWARE MAINTENANCE ON DEDICATED SERVERS, CABINET C70 | FEBRUARY 22, 2024

[COMPLETED] SCHEDULED SOFTWARE MAINTENANCE ON THE BUSINESS SERVERS, FEBRUARY 21, 2024

Dear Customers, Please be informed that scheduled software maintenance will take place on February 21, at 01:00 AM EST | 06:00 UTC. We are going to upgrade the MariaDB version to 10.6 on our Namecheap Shared Hosting servers. Maintenance window: 8 hours Expected downtime of MySQL service: up to 30 minutes per server Affected servers:Business servers: 91-111, 113-150, 155-158, … Continue reading [COMPLETED] SCHEDULED SOFTWARE MAINTENANCE ON THE BUSINESS SERVERS, FEBRUARY 21, 2024

[UPDATED] Connectivity Issues with the .ID Domains Registry

Dear Customers, We are currently experiencing connectivity issues with the .ID registry.  As a result, it may not be possible to register/renew/manage .ID domains. Our technical team is aware of the issue and is trying their best to resolve the matter as soon as possible. The case has been escalated to the registry level. Please … Continue reading [UPDATED] Connectivity Issues with the .ID Domains Registry