Category Archives: Private Email

[Resolved] Temporary issues with the Private Email Webmail and Mail Clients Impacted by a Third-Party Provider Issue – September 28, 2026

Dear Customers, We regret to inform you that Private Email is currently experiencing temporary issues related to an incident affecting our third-party provider, Imperva. More details are available on the Imperva Status Page. The issue is affecting both the Private Email webmail and mail clients. Some users may experience difficulties accessing their mailboxes, synchronizing messages, … Continue reading [Resolved] Temporary issues with the Private Email Webmail and Mail Clients Impacted by a Third-Party Provider Issue – September 28, 2026 →

[Planned] The Scheduled Private Email Maintenance | September 29, 2026

Dear Customers, This is to inform you of the upcoming scheduled maintenance for the Private Email service. We will be performing scheduled maintenance on our Private Email infrastructure on Tuesday, September 29.The maintenance is expected to take up to 30 minutes. Time: 7:00 AM UTC – 7:30 AM UTC | 3:00 – 3:30 AM EDTDuration: … Continue reading [Planned] The Scheduled Private Email Maintenance | September 29, 2026 →