Category Archives: Hosting

Temporary issues with the Private Email webmail access May 28, 2026

Dear Customers, We regret to inform you that the Private Email service is currently experiencing temporary issues with accessing the Private Email webmail at https://privateemail.com. Users may receive the following error message: “This site can’t be reached”. Additionally, some customers might also experience IMAP/POP3 connection errors. Our team is already investigating the issue and working … Continue reading Temporary issues with the Private Email webmail access May 28, 2026

[COMPLETED] SCHEDULED SOFTWARE MAINTENANCE ON NAMECHEAP SERVICES | MAY 28, 2026

Dear Customers, Please be informed that the software maintenance on Shared, Premium, and Business servers will take place on Thursday, May 28, 2026, at 3:20 AM EDT | 07:20 UTC. We will update the cPanel version to the most recent one to ensure long-term support, stability, security updates, and compatibility with our infrastructure. Maintenance window: 3 hoursExpected downtime: noneServers list: … Continue reading [COMPLETED] SCHEDULED SOFTWARE MAINTENANCE ON NAMECHEAP SERVICES | MAY 28, 2026

[Resolved] Temporary Technical Issues with the Supersonic CDN service on the Shared Hosting websites – MAY 27, 2026

Dear Customers, We are experiencing temporary technical issues that affect the Supersonic CDN service. As a result, some Shared Hosting websites connected to the Supersonic CDN service can experience 502/503/504 errors and display the “We’re having trouble connecting” page. The issue has been escalated to the responsible team. Unfortunately, we do not have any ETA … Continue reading [Resolved] Temporary Technical Issues with the Supersonic CDN service on the Shared Hosting websites – MAY 27, 2026

[COMPLETED] SCHEDULED SOFTWARE MAINTENANCE ON NAMECHEAP VPS SOLUSVM CONTROL PANEL | MAY 28, 2026

Dear Customers, Please be informed that the maintenance will take place on Thursday, May 28, at 04:00 AM EDT | 08:00 UTC. The main purpose of the maintenance is to install the latest security updates for the SolusVM control panel, ensuring that the system remains secure. Maintenance window:  1 hour;Expected downtime: up to 20 minutes;Possible impact: During the … Continue reading [COMPLETED] SCHEDULED SOFTWARE MAINTENANCE ON NAMECHEAP VPS SOLUSVM CONTROL PANEL | MAY 28, 2026

[COMPLETED] SCHEDULED NETWORK MAINTENANCE ON NAMECHEAP SERVICES | MAY 28, 2026

Dear Customers, Please be informed that the network maintenance on Stellar, Premium, Business, and Reseller servers will take place on Thursday, May 28, 2026, at 3:30 AM EDT | 07:30 UTC. The maintenance is necessary for Shared and Reseller Hosting servers to improve performance and stability. Maintenance window: 1 hourExpected downtime: No downtime is expected Affected servers: Stellar: 389-391, 394, … Continue reading [COMPLETED] SCHEDULED NETWORK MAINTENANCE ON NAMECHEAP SERVICES | MAY 28, 2026

[STARTED] SCHEDULED HARDWARE MAINTENANCE ON VPS HOSTING | MAY 26, 2026

Dear Customers, Please be informed that the maintenance will take place on Tuesday, May 26, at 12:00 PM EDT | 16:00 UTC. The main purpose of the maintenance is to ensure that the server continues to deliver optimum performance. Maintenance window: 4 days.Expected network downtime: up to 15 min per VM.Affected services: kvmnode93Impact: During the downtime period, VPS hosting services will … Continue reading [STARTED] SCHEDULED HARDWARE MAINTENANCE ON VPS HOSTING | MAY 26, 2026

[STARTED] SCHEDULED HARDWARE MAINTENANCE ON VPS HOSTING | MAY 26, 2026

Dear Customers, Please be informed that the maintenance will take place on Tuesday, May 26, at 12:00 PM EDT | 16:00 UTC. The main purpose of the maintenance is to ensure that the server continues to deliver optimum performance. Maintenance window: 4 days.Expected network downtime: up to 15 min per VM.Affected services: kvmnode32Impact: During the downtime period, VPS hosting services will … Continue reading [STARTED] SCHEDULED HARDWARE MAINTENANCE ON VPS HOSTING | MAY 26, 2026

[STARTED] SCHEDULED HARDWARE MAINTENANCE ON VPS HOSTING | MAY 26, 2026

Dear Customers, Please be informed that the maintenance will take place on Tuesday, May 26, at 05:00 AM EDT | 09:00 UTC. The main purpose of the maintenance is to ensure that the server continues to deliver optimum performance. Maintenance window: 4 days.Expected network downtime: up to 15 min per VM.Affected services: kvmnode221Impact: During the downtime period, VPS hosting services will … Continue reading [STARTED] SCHEDULED HARDWARE MAINTENANCE ON VPS HOSTING | MAY 26, 2026

[STARTED] SCHEDULED HARDWARE MAINTENANCE ON VPS HOSTING | MAY 26, 2026

Dear Customers, Please be informed that the maintenance will take place on Tuesday, May 26, at 05:00 AM EDT | 09:00 UTC. The main purpose of the maintenance is to ensure that the server continues to deliver optimum performance. Maintenance window: 4 days.Expected network downtime: up to 15 min per VM.Affected services: kvmnode160Impact: During the downtime period, VPS hosting services will … Continue reading [STARTED] SCHEDULED HARDWARE MAINTENANCE ON VPS HOSTING | MAY 26, 2026

[STARTED] SCHEDULED HARDWARE MAINTENANCE ON VPS HOSTING | MAY 26, 2026

Dear Customers, Please be informed that the maintenance will take place on Tuesday, May 26, at 05:00 AM EDT | 09:00 UTC. The main purpose of the maintenance is to ensure that the server continues to deliver optimum performance. Maintenance window: 4 days.Expected network downtime: up to 15 min per VM.Affected services: kvmnode136Impact: During the downtime period, VPS hosting services will … Continue reading [STARTED] SCHEDULED HARDWARE MAINTENANCE ON VPS HOSTING | MAY 26, 2026