Dear Customers, This announcement is to inform you about the forthcoming scheduled maintenance, which will take place at Sectigo Certificate Authority on December 9-10, 2023. The timeframe for maintenance is as follows: December 9, 23:59 – December 10, 2:00 UTCDecember 9, 6:59 PM – 9:00 PM EST The maintenance will not affect existing, new, pending, … Continue reading [Planned] Sectigo CA Scheduled Maintenance – December 9-10, 2023 →

Dear Customers, Our Namecheap.com Market is currently undergoing an unscheduled maintenance. As a result, you may not be able to access our Auction and Buy Now sections. The issue is being investigated by our technical team. Once we have any news, this post will be updated right away. Please rest assured that your products are not affected … Continue reading [COMPLETED] NAMECHEAP.COM MARKET EMERGENCY MAINTENANCE →

Dear Customers, We regret to let you know that we are experiencing an issue with our support helpdesk; as a result, we are unable to assist you in chats. Our team is investigating the issue and we are doing our best to come back online. Meanwhile, our Customer Support Team is providing support via the … Continue reading [Resolved] Issues with the Support Helpdesk – November, 20, 2023 →

Dear Customers, Unfortunately, we are experiencing issues with the Two-Factor Authentication feature currently. The authentication codes sent by SMS may be invalid for some locations, therefore, It may not be possible to log in to Namecheap accounts with the SMS 2FA method enabled. We are investigating the issues with our communication platform provider, and as … Continue reading [Resolved] Issues with login via Two-Factor Authentication →