Dear Customers, We’re currently experiencing issues with our support helpdesk. This means we are unable to process emails, but we can still assist you via live Chat. Head to our Help Center, and click the widget located in the bottom right. Our team is working to resolve the issue ASAP, and we’ll keep this post … Continue reading [Updated] Issues with the Email Support Helpdesk – August 20, 2026
Dear Customers, We will be performing scheduled maintenance on August 26, 2026. During the maintenance window, our site, Namecheap.com, may be unavailable, respond more slowly than usual, or display error messages. Additionally, billing-related operations may fail during the maintenance window. Such cases will be processed by our Billing team afterwards. Please also note that this … Continue reading [Planned] Namecheap network maintenance on Production environment – August 26, 2026
Dear clients, We would like to inform you about the upcoming MySQL service maintenance that will take place on Saturday, August 22, at 4:00 PM EDT | 20:00 UTC. Maintenance window: 6 hoursExpected downtime: up to 4 hoursAffected service: MySQL (websites that use it might show 500 errors like ‘Error Establishing a Database Connection’ ) Once maintenance … Continue reading [PLANNED] SCHEDULED MYSQL SERVICE MAINTENANCE ON BUSINESS SERVER 92 | August 22, 2026
