Billing FAQ

This section answers common billing questions, covers billing policies and provides instructions for common billing procedures for Namecheap domain related services.

What is a CXS License?
How long do I need to wait for a refund?
Why was my expired credit card charged?
Why was my card declined?
How can I update my payment card details?

Hosting Billing

This section answers common billing questions, covers billing policies and provides instructions for common billing procedures for Namecheap hosting accounts.
How can I order a WHMCS license?
cPanel Tier pricing for VPS/Dedicated servers
Is there any downtime when I change between Shared Hosting plans and/or Reseller Hosting plans?
Invoicing & Suspension
What is your money-back policy?

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