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Installation"}],"status":200,"statusText":"OK"}}

What happens if I do not pay for Private Email in time?

This article is valid for both new plans (purchased on or after June 2, 2026) and legacy Private Email plans (purchased before June 2, 2026).

Grace period

Once a NC Private Email subscription expires, it gets into the Grace period and remains there for 30 days. At this stage, it is not possible to access mailboxes and send/receive emails. Still, you will be able to reactivate the subscription at a regular renewal price; no data will be lost.
Subscriptions in Active and Grace states can be renewed normally per guidelines here.


Redemption period

If a subscription is not renewed during Grace period, it gets to the Redemption state.
Once in Redemption, it is only possible to reinstate the subscription at a regular renewal rate by contacting support.
Only mailboxes and emails will be restored; contacts, tasks, files cannot be restored from this state.


Cancellation period

If not reinstated during the Redemption period (30 days), the NC Private Email subscription gets Canceled - it is removed from the server and all the data is lost.

 
You can check what subscriptions need renewal in your Namecheap account - Expiring Soon section.


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