| Type of Abuse and Description | Useful Evidence | Notes and Advice |
|---|---|---|
| Child Abuse is adult content depicting minors (someone under 18 years of age). |
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To report this case to us, send an email with necessary details to abuse@namecheap.com, abuse@namecheaphosting.com |
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Copyright/DMCA is the content that is protected by copyright being published online with no authorization rights. |
An official DMCA Takedown Notice that meets all the DMCA requirements set out in our Copyright and Trademark Policies. | To report this case to us, send an email with necessary details to dmca@namecheap.com |
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Email Abuse / Spam is an unsolicited commercial bulk email. This also includes “spamvertising,” i.e. advertising domains via spam sent from another network. Legitimate emails are those complying with the requirements of the CAN-SPAM Act. |
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More details can be found in How does Namecheap investigate Suspected Email Abuse/Spam? To report this case to us, send an email with necessary details to abuse@namecheap.com, abuse@namecheaphosting.com |
| Fraud is wrongful deception with the intent to gain a monetary benefit (also known as the scam) or other benefits (i.e. access to personal details). |
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If you believe you are the victim of an internet crime, or if you are aware of an attempted crime, you can file a complaint through the Internet Crime Complaint Center. You may contact your lawyer(s) or your local authorities in order to get the issue resolved. To report this case to us, send an email with necessary details to abuse@namecheap.com, abuse@namecheaphosting.com |
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Phishing is a type of fraud with the intent to acquire sensitive information (usernames, passwords, PINs, credit card or bank account details) using fake websites that are almost identical to legitimate ones. |
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If you clicked on a link or opened an attachment from a suspected phishing email, then you should run a virus check on your computer just to be safe. To report this case to us, send an email with necessary details to abuse@namecheap.com, abuse@namecheaphosting.com |
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Illegal Pharmacy is a website that sells or distributes medications with no valid prescription, outdated, substituted or counterfeit medications, thus violating the law. |
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To report this case to us, send an email with necessary details to abuse@namecheap.com, abuse@namecheaphosting.com |
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Malware is a software used to disrupt computer operations, gather sensitive data, or gain access to private computer systems. |
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To report this case to us, send an email with necessary details to abuse@namecheap.com, abuse@namecheaphosting.com |
| Hacking Activity is networking attacks such as port scanning, brute force, denial of service attacks, etc. with the intent to infect or exploit the victim’s resources, or for other illegal purposes. |
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To report this case to us, send an email with necessary details to abuse@namecheap.com, abuse@namecheaphosting.com |
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Trademark Infringement is the unauthorized use of a trademark or service mark on or in connection with goods and/or services in a manner that is likely to cause confusion, deception, or mistake about the source of the goods and/or services. |
A formal notice of a trademark complaint that meets all the requirements set out in our Copyright and Trademark Policies. |
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Whois Inaccuracy implies inaccurate, outdated or false contact details listed in Whois. |
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To report this case to us, send an email with necessary details to whoisinaccuracy@namecheap.com |
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Abuse Reports stand for any other inappropriate content, including but not limited to: identity theft, unauthorized redirect/frame/IP pointing, defamation, terrorism propaganda, HYIP, warez, etc. |
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To report this case to us, send an email with necessary details to abuse@namecheap.com, abuse@namecheaphosting.com |
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Disclosure requests refer to requests to obtain domain registration data, formerly known as Whois data. |
A formal notice that meets all the requirements set out in our Domain Registration Data Disclosure Policy + Guide. |
To request such data, send us a notice to legal@namecheap.com or disclosurerequests@namecheap.com depending on the type of request outlined in our Domain Registration Data Disclosure Policy + Guide. |
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Non-Consensual Intimate Visual Depiction is an intimate visual depiction of an identifiable individual, including digital forgeries such as AI generated versions of an identifiable individual, where such intimate visual depiction was published without consent. |
To report a non-consensual intimate visual depiction that is using Namecheap’s hosting service, submit an official Removal Request that meets the requirements of the Take It Down Act, which is outlined in our notice regarding this type of imagery. |
Submit the Removal Request to takeitdownact@namecheap.com |
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