Hosting Information

Sales and Pre-Sales FAQs will be useful both to our current customers and to those who consider getting a hosting account with Namecheap. This section covers our policies, package features, server specs and much more.... Everything you should know to decide whether our hosting suits you.

Do you offer a free trial period for hosting?
Disk space
Shared Hosting plans comparison
cPanel Tier pricing for VPS/Dedicated servers
Reseller hosting packages comparison
Do you support .NET Core?
What to do after the change of the cPanel account's primary domain
What to do after the cPanel account's username change
How to work with LiteSpeed Web Cache Manager plugin
How to fix Your PHP installation appears to be missing the MySQL extension which is required by WordPress
What domain extensions can you host?
Do you provide hosting for multiple domains on shared plans?
Can I host blogs on your servers?
Choosing the right hosting plan and when to upgrade
What hosting plans do you offer?
What control panel is installed on your servers?
Benefits of Stellar Business hosting packages
Unmetered Hosting Policy – Explained
Bandwidth explained
PCI Compliance - FAQ
Do you offer reseller hosting plans?
Do you offer White Label hosting?
Do you provide colocated servers?
Do you sell dedicated servers?
Do you have server backups?
Where are your datacenters located? How can I request to change the datacenter?
What are your Shared servers hardware specs?
What time zone are your servers set in?
How do you monitor your servers?
Do you have an uptime guarantee?
How can I check your server upload/download speed before the signup?
Do you have any server resource restrictions?
What version of the software is used on your servers?
Do you offer any site-building software?
Do you offer web design and development services?
How do I order a hosting package with Namecheap?
What is your money-back policy?
How to renew your hosting account
How to pay for a hosting package if I'm not its owner?
Can I set up automatic billing for my hosting account?
How long does it take to get my hosting account activated?
Can I change the main domain name associated with my hosting account?
Does cPanel include Softaculous?
What scripts does Softaculous in cPanel offer?
Why is it beneficial to have a dedicated IP address?
Can I have a dedicated IP for each domain under one account?
Do you provide SSH? If yes, under what conditions?
Do you have any restrictions on sending out emails?
What spam protection options do you offer?
What website statistics software can I use?
Apache modules installed on Shared Hosting servers
What is Apache Userdir Module and why is it disabled on shared servers?
What is ModSecurity and why do we need it?
Web hosting glossary
Do you have mod_rewrite enabled?
Do you allow cron jobs?
Do you allow streaming video/audio?
Do you allow proxy sites?
Do you allow image hosting sites?
Do you allow gambling sites?
Do you allow warez?
Do you support FrontPage extensions?
Do you support Java?
Do you support ASP.NET?
Do you support Python?
Where I can find your hosting policies?
Do you have an affiliate program?

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