I can't access cPanel. What should I do?

{"/api/v1/ncpl/currencies/getAll":{"body":[{"Name":"U.S. Dollar","Code":"USD","Symbol":"$","Separator":".","Culture":"en-US"},{"Name":"Euro","Code":"EUR","Symbol":"€","Separator":",","Culture":"en-US"},{"Name":"British Pound","Code":"GBP","Symbol":"£","Separator":".","Culture":"en-US"},{"Name":"Canadian Dollars","Code":"CAD","Symbol":"C$","Separator":".","Culture":"en-US"},{"Name":"Australian Dollars","Code":"AUD","Symbol":"A$","Separator":".","Culture":"en-US"},{"Name":"Indian Rupees","Code":"INR","Symbol":"Rs","Separator":".","Culture":"en-US"},{"Name":"China Yuan RMB","Code":"CNY","Symbol":"¥","Separator":".","Culture":"en-US"}],"status":200,"statusText":"OK"},"/api/v1/ncpl/usermanagement/uiuser/getHeaderUserInfo:\"{\\\"hideSupportPin\\\":true}\"":{"body":{"__ctxId":"2E528EDAA3574002AEC7EC6CDCE92A42","__isError":true,"__errorType":"Nc.Platform.Abstractions.UnauthorizedException","Http_WWW_Authenticate":"Bearer","StatusCode":"Unauthorized","LogLevel":3,"Message":"","InnerException":null,"HelpLink":null,"Source":"Nc.Security.Middleware"},"status":401,"statusText":"Unauthorized"},"/api/v1/ncpl/cart/user/getShoppingCartSummary:\"{\\\"finalTotalOnly\\\":true}\"":{"body":null,"status":200,"statusText":"OK"}}

{"/api/v1/ncpl/simplekb/getarticle:\"{\\\"articleId\\\":9976,\\\"categoryId\\\":27}\"":{"body":{"Id":9976,"FriendlyId":"","ArticleTypeId":0,"Title":"I can't access cPanel. What should I do?","ArticleName":"I can't access cPanel. What should I do?","ArticleSummary":null,"PreponedSummary":false,"Approved":true,"Body":"
		<div>Depending on the error you receive, there can be several reasons why you cannot access your cPanel account: <br /></div>
		<div>
				<br />
		</div>
		<div>
				<b>"<i>The login is invalid</i>":<br /></b>
				<ul>
						<li>
								<a href="#login">Incorrect login details</a>
						</li>
				</ul>
		</div>
		<br />
		<b>"<i>Connection refused/reset</i>" error:</b>
		<br />
		<ul>
				<li>
						<a href="#port">Port Block</a>
				</li>
				<li>
						<a href="#server">Maintenance on the server</a>
				</li>
				<li>
						<a href="#notpointed">Domain is not pointed to the hosting server</a>
				</li>
				<li>
						<a href="#propagation">DNS propagation</a>
				</li>
		</ul>
		<br />
		<b>"<i>Connection timed out</i>" error:</b>
		<br />
		<ul>
				<li>
						<a href="#ip">IP Block</a>
				</li>
				<li>
						<a href="#port">Port Block</a>
				</li>
				<li>
						<a href="#notpointed">Domain is not pointed to the hosting server</a>
				</li>
				<li>
						<a href="#propagation">DNS propagation</a>
				</li>
		</ul>
		<br />
		<b>"<i>Name not resolved (DNS Address could not be found)</i>":


</b>
		<br />
		<ul>
				<li>
						<a href="#propagation">DNS propagation</a>
				</li>
				<li>
						<a href="#notpointed">Domain is not pointed to the hosting server</a>
				</li>
		</ul>
		<br />
		<b>"<i>Your IP address has changed. Please log in again</i>":</b>
		<br />
		<ul>
				<li>
						<a href="#dynamic" style="">Dynamic IP</a>
				</li>
		</ul>
		<br />
		<b>Corrupted cPanel interface/menu icons are not displayed:
</b>
		<br />
		<ul>
				<li>
						<a href="#cf">CloudFlare and cPanel</a>
				</li>
		</ul>
		<div>
				<br />
		</div>
		<div>
				<br />
		</div>
		<div>
				<br />
		</div>
		<div>
				<div>
						<p>
								<a name="login">
										<b>Invalid login</b>
								</a>
						</p>
				</div>
				<br />
		</div>
		<div>First of all, keep in mind that you have an opportunity to log in your Hosting account directly <a href="https://www.namecheap.com/support/knowledgebase/article.aspx/10132/27/where-can-i-log-into-my-cpanel" linktext="from the Namecheap Dashboard" linktype="Custom" target="_blank">from the Namecheap Dashboard</a>. Thus, you don’t need to remember your cPanel login details, it’s enough to remember only one set of login details - Namecheap account credentials.</div>
		<div>
				<br />
		</div>
		<div>If you would like to log in through cPanel login page instead of Namecheap dashboard, but receive an error about invalid login details, recheck the cPanel credentials that were sent to you in <b><a href="https://www.namecheap.com/support/knowledgebase/article.aspx/44/27/what-happens-after-i-purchase-web-hosting" target="_blank">Your Hosting Account Details</a></b> email (make sure there are no extra spaces).<br /></div>
		<br />
		<div>
				<img class="kb-image" src="https://Namecheap.simplekb.com/SiteContents/2-7C22D5236A4543EB827F3BD8936E153E/media/login_to_cpanel.png" />
				<br />
				<br />If you still cannot log in through the cPanel login page, try resetting the password following <a href="https://www.namecheap.com/support/knowledgebase/article.aspx/733/29/how-can-i-reset-my-cpanel-password">this article</a>. In case you cannot log in even with the new reset details, there might be a block on the server side.</div>
		<div>
				<br />
				<div>To resolve the issue, contact our <a href="https://support.namecheap.com/">Support</a> and we will investigate the issue.


</div>
				<div>
				</div>
				<div>
				</div>
				<div>
						<br />
				</div>
		</div>
		<div>
				<br />
		</div>
		<div>
				<br />
		</div>
		<p>
				<a name="notpointed">
						<b>Domain is not pointed to the hosting server</b>
				</a>
		</p>
		<div>
				<br />
		</div>
		<div>If you cannot access your cPanel using domain-based URLs like <i>http://example.com/cpanel</i> or <i>http://cpanel.example.com</i>, <a href="https://toolbox.googleapps.com/apps/dig/">check</a> if the domain is pointed to the hosting server properly (either using NS records or by A record).
Guidelines on how to change nameservers for shared plans for domains registered with Namecheap can be found <a href="https://www.namecheap.com/support/knowledgebase/article.aspx/203/32/nameserver-setup-for-shared-packages">here</a>.
</div>
		<br />If your domain is registered with a third-party registrar, contact their support and ask to change the nameservers for your domain to the ones specified in your Your Hosting Account Details email.
<br /><br />If your domain is using Domain Registrar’s default nameservers and is pointed to the hosting server via IP address, make sure the IP is the correct one. You can check it in the our Hosting Account Details email or in <b>cPanel </b>&gt;&gt; <b>Server Information</b> menu:

<br /><br /><div><img class="kb-image" src="https://Namecheap.simplekb.com/SiteContents/2-7C22D5236A4543EB827F3BD8936E153E/media/cPanel_access_1.png" /></div><br /><img class="kb-image" src="https://Namecheap.simplekb.com/SiteContents/2-7C22D5236A4543EB827F3BD8936E153E/media/cPanel_access_2.png" /><br /><br />


In case you do not want to re-point the domain, you will not be able to use domain based URLs. In this case you can access cPanel <a href="https://www.namecheap.com/support/knowledgebase/article.aspx/10132/27/where-can-i-log-into-my-cpanel" linktext="via Namecheap Dashboard" linktype="Custom" target="_blank">via Namecheap Dashboard</a> or use alternative links:
<br /><ul><li><i>http://servername/cpanel
</i></li><li><i>http://servername:2083
</i></li><li><i>http://servername:2082
</i></li><li><i>http://cPanel_IP/cpanel</i></li><li><i>http://cPanel_IP:2083
</i></li><li><i>http://cPanel_IP:2082 

</i></li></ul><br /><div>The <i>servername </i>is the name of the server your hosting account is located on. The <i>cPanel_IP</i> is the IP address assigned to the cPanel.  They can be obtained either in the <b>Welcome email</b> in the section <b>Account Information</b> or in <b>cPanel </b>&gt;&gt; <b>Server information</b>.</div><div><br /></div><div><br /></div><br /><p><a name="propagation"><b>DNS propagation</b></a></p><br />When you change nameservers for a domain name, these changes are not accepted instantly all over the world. It may take up to 24 hours (in rare cases, more) for local ISPs to update their DNS caches so that everyone can see your website.

Since the caching time varies between ISPs, it takes time for DNS changes to be totally in effect. Unfortunately, this process cannot be influenced or sped up because of its automated nature.
<br />
When switching between Namecheap BasicDNS/PremiumDNS/Web Hosting DNS nameservers, the DNS changes come into the effect within one hour (24+ hours in rare cases).
<br /><br /><div>The domain based URLs like <i>http://example.com/cpanel</i> or <i>http://cpanel.example.com</i> will not work during the propagation. However, you can access cPanel <a href="https://www.namecheap.com/support/knowledgebase/article.aspx/10132/27/where-can-i-log-into-my-cpanel" target="_blank">via Namecheap Dashboard</a> or use alternative servername links like <i>http://servername/cpanel</i>. Servername can be found in <b>Your Hosting Account Details email</b>.</div><div><br /></div><br /><br /><p><a name="port"><b>Port Block</b></a></p><br />If none of the following cPanel URLs open:
<br /><ul><li><i>http://example.com/cpanel
</i></li><li><i>http://example.com:2083
</i></li><li><i>http://example.com:2082
</i></li><li><i>http://servername/cpanel
</i></li><li><i>http://servername:2083</i></li><li><i>http://servername:2082
</i></li><li><i>http://cPanel_IP/cpanel
</i></li><li><i>http://cPanel_IP:2083
</i></li><li><i>http://cPanel_IP:2082 
</i></li></ul><br />
most probably cPanel access ports are blocked on the side of your ISP, local computer, network, firewall or antivirus. In such cases you can use <i>http://cpanel.example.com</i> as it’s using HTTP port 80, which is available for everyone in the Internet.

<br /><br /><div>Also, you can check if a specific port is blocked using Telnet command. More details about how to use it can be found <a href="https://www.namecheap.com/support/knowledgebase/article.aspx/9667/2194/what-are-traceroute-ping-telnet-and-nslookup-commands#telnet">here</a>.

<b><a name="ip"><br /></a></b></div><div><b><a name="ip"><br /></a></b></div><div><b><a name="ip"><br /></a></b></div><div><b><a name="ip"></a></b></div><div><b><a name="ip"></a></b></div><div><b><a name="ip"><br /></a></b></div><div><b><a name="ip"></a></b></div><div><b><a name="ip"></a></b></div><p><a name="ip"><b>IP Block</b></a></p><br />If you tried all of the URLs and still receive the <i>Server connection timed out</i> error, most likely, your external IP address was blocked by our firewall. 

More details about different IP blocks can be found in <a href="https://www.namecheap.com/support/knowledgebase/article.aspx/1345/29">this article</a>.    
<br />To resolve the issue, contact our <a href="https://support.namecheap.com/">Support</a> and we will unlock your IP. You can check your external IP address <a href="http://ip.web-hosting.com/">here</a>.    

<a name="server"><br /></a><div><a name="server"></a></div><div><a name="server"></a></div><div><a name="server"><br /></a></div><div><a name="server"><br /></a></div><div><a name="server"></a></div><div><a name="server"></a></div><div><a name="server"><b><br /></b></a></div><div><p><a name="server"><b>Maintenance on the server</b></a></p></div><br /><div>To check whether your server is up visit <i></i><a href="https://www.namecheap.com/status-updates/" linktext="Namecheap Status page" linktype="Custom" target="_blank">Namecheap Status page</a>. In case the server is running normally and you have tried all of the above, <a href="https://www.namecheap.com/support/live-chat/hosting.aspx" linktext="contact our support" linktype="Custom" target="_blank">contact our support</a> for more details.
 

<br /></div><div></div><div></div><div><br /></div><br /><div></div><div></div><div><b><br /></b></div><div><p><a name="dynamic"><b>Error "<i>Your IP address has changed. Please log in again.</i>"</b></a></p></div><br />You can receive this error when your ISP provided you with a dynamic IP. <br />To resolve the issue you can try to:
<br /><ul><li>use cPanel proxy link</li><li>use <i>http://cpanel.domain.tld</i> link<br /></li><li>use a VPN connection</li><li>ask the current ISP to provide you with a static IP
</li></ul><div>The <b>cPanel proxy links</b> on Shared Hosting servers look like in the following way:</div><div>For Shared Hosting<br /><ul><li><i>https://cpanel-XXX.web-hosting.com</i></li><li><i>https://webmail-XXX.web-hosting.com</i></li></ul>For Reseller Hosting<br /><ul><li><i>https://cpanel-XXX.registrar-servers.com</i></li><li><i>https://whm-XXX.registrar-servers.com</i></li><li><i>https://webmail-XXX.registrar-servers.com</i></li></ul></div><div>where <i>XXX </i>is a shortened <a href="https://www.namecheap.com/support/knowledgebase/article.aspx/1425/27/what-server-is-my-account-hosted-on" linktext="server hostname" linktype="Custom" target="_blank">server hostname</a> (e.g., <i>s99, p44, b25, h33</i>).<br /></div><div><br /></div><div><br /></div><div>On <b>VPS </b>or <b>a Dedicated server</b> it’s possible to work with cookie IP validation option in WHM:
</div><br />1. Log in to <b>WHM </b>and navigate to <b>Home </b>&gt;&gt; <b>Server Configuration &gt;</b>&gt; <b>Tweak Settings</b> menu:
<br /><br /><img class="kb-image" src="https://Namecheap.simplekb.com/SiteContents/2-7C22D5236A4543EB827F3BD8936E153E/media/cPanel_access_4.png" /><br /><br />2. Find <b>Cookie IP validation</b> field in the <b>Security </b>section.

Select <b>loose</b> option:
<br /><br /><div><img class="kb-image" src="https://Namecheap.simplekb.com/SiteContents/2-7C22D5236A4543EB827F3BD8936E153E/media/cPanel_access_5.png" /></div><br /><img class="kb-image" src="https://Namecheap.simplekb.com/SiteContents/2-7C22D5236A4543EB827F3BD8936E153E/media/cPanel_access_6.png" /><br /><br />Click <b>Save </b>at the bottom of the page. You can find more details in cPanel <a href="https://documentation.cpanel.net/display/68Docs/Tweak+Settings+-+Security#TweakSettings-Security-CookieIPvalidation">documentation</a>. <br /><div><br /></div><div><br /></div><br /><p><a name="cf"><b>cPanel and CloudFlare</b></a></p><br />In some cases, enabling CloudFlare for the domain, may cause cPanel to not load correctly. Usually, there are no images in the main cPanel page and you get logged out when you try to access any menu: 
<br /><br /><img class="kb-image" src="https://Namecheap.simplekb.com/SiteContents/2-7C22D5236A4543EB827F3BD8936E153E/media/cPanel_access_8.png" /><br /><br />


You may also experience issues if <i>http://cpanel.domain.com</i> record is proxied through CloudFlare:
<br /><br /><img class="kb-image" src="https://Namecheap.simplekb.com/SiteContents/2-7C22D5236A4543EB827F3BD8936E153E/media/login_to_cpanel2.png" /><br /><br />




This issue is caused by cPanel in-built option <b>Cookie IP Validation</b>. It checks that the IP address that the visitor originally came from matches their IP address on subsequent requests. When you use CloudFlare, the IP address  for requests to your server can variably come from any Cloudflare servers’ IP address, which can trigger the error.
<br /><br />In order to resolve the issue try the following steps:
<br /><ul><li>Use cPanel URL <i>http://cpanel.domain.com</i> , when it’s not proxied through Cloudflare (not orange clouded). Also, make sure this subdomain record exists on the CloudFlare’s side and pointed to your server IP address correctly.</li><li>Use the proxy link: <i>https://cpanel-XXX.web-hosting.com</i> (for Shared Hosting) and<i></i><i><i>https://cpanel-XXX.registrar-servers.com </i></i>(for Reseller Hosting)<i><i>.<br /></i></i></li><li>Disable CloudFlare.</li></ul><br /><br /><br />That's it!<br /><br /><br /><br /><br /><div align="center"> Need any help? Contact our <a href="https://www.namecheap.com/help-center/">HelpDesk</a></div><br /><br />","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"2020-12-28T12:15:40.0000000","LiveDateTime":"1754-02-02T00:00:00.0000000","CreatedDateTime":"2018-01-25T12:47:45.0000000","ApprovalDatetime":"2018-02-05T07:54:10.0000000","RequestCount":49326,"MarkedAsNew":false,"MarkedAsFeatured":false,"RatingValue":2,"CategoryPaths":[{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryPathDto","Level":1,"CategoryId":12,"CategoryName":"Hosting"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryPathDto","Level":2,"CategoryId":27,"CategoryName":"Getting Started"}],"AssociatedCategories":[{"CategoryId":29,"CategoryName":"cPanel questions","CategoryDisplayName":"HostingcPanel questions"},{"CategoryId":27,"CategoryName":"Getting Started","CategoryDisplayName":"HostingGetting Started"}],"AssociatedTags":[{"TagId":64,"Tag":"cpanel"},{"TagId":18062,"Tag":" access"},{"TagId":22470,"Tag":" propagation"},{"TagId":23648,"Tag":" cloudflare"},{"TagId":68469,"Tag":" inaccessible"},{"TagId":68470,"Tag":" block"},{"TagId":68471,"Tag":" dynamic ip"},{"TagId":68472,"Tag":" ip has changed"},{"TagId":68473,"Tag":" links"}],"RelatedArticles":[{"ArticleId":767,"PreferedCategoryId":10,"ArticleTypeId":0,"ArticleName":"How to Change DNS For a Domain","ArticleTypeName":null,"Title":"How to Change DNS For a Domain","LiveDateTime":null,"ModifiedDateTime":"10/23/2020","MarkedAsNew":false,"MarkedAsFeatured":false},{"ArticleId":177,"PreferedCategoryId":27,"ArticleTypeId":3,"ArticleName":"Shared Hosting - Getting Started","ArticleTypeName":"How_To","Title":"Shared Hosting - Getting Started","LiveDateTime":null,"ModifiedDateTime":"12/28/2020","MarkedAsNew":false,"MarkedAsFeatured":false},{"ArticleId":10233,"PreferedCategoryId":2255,"ArticleTypeId":0,"ArticleName":"Video: Where can I log in to my cPanel account?","ArticleTypeName":null,"Title":"Video: Where can I log in to my cPanel account?","LiveDateTime":null,"ModifiedDateTime":"11/19/2020","MarkedAsNew":false,"MarkedAsFeatured":false}],"AssociatedMedias":[],"PreferredCategoryId":0,"RootParentCategoryName":null,"RootParentCategoryId":0},"status":200,"statusText":"OK"},"/api/v1/ncpl/simplekb/getcategorybycategoryid:\"{\\\"categoryId\\\":27}\"":{"body":{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryDto","Description":"DQoJCTxzcGFuPkdldHRpbmcgc3RhcnRlZCBwcm92aWRlcyB3aXRoIHRoZSBpbnN0cnVjdGlvbnMgb24gd2hhdCB0byBkbyBvbmNlIHlvdXIgaG9zdGluZyBhY2NvdW50IGlzIG9yZGVyZWQgYW5kIHdoZXJlIHRvIHN0YXJ0IGZyb20gd2l0aCB5b3VyIHNpdGUuPC9zcGFuPg0K","ParentCategoryId":12,"Parent_Category_Name":"Hosting","FriendlyId":null,"ApprovedYN":true,"TreatAsTopicYN":false,"CreatedDateTime":"7/21/2008 1:34:34 PM","CurrentCategoryPaths":[{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryPathDto","Level":1,"CategoryId":12,"CategoryName":"Hosting"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryPathDto","Level":2,"CategoryId":27,"CategoryName":"Getting Started"}],"RelatedCategories":[],"AssociatedArticles":[{"ArticleId":9976,"Title":"I can't access cPanel. What should I do?","ArticleName":"I can't access cPanel. What should I do?","LiveDateTime":"2/2/1754 12:00:00 AM","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"12/28/2020"},{"ArticleId":10132,"Title":"Where can I log into my cPanel hosting account?","ArticleName":"Where can I log into my cPanel hosting account?","LiveDateTime":"2/2/1754 12:00:00 AM","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"11/17/2020"},{"ArticleId":44,"Title":"What happens after I purchase web hosting?","ArticleName":"What happens after I purchase web hosting?","LiveDateTime":"2/2/1754 12:00:00 AM","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"07/16/2020"},{"ArticleId":148,"Title":"How long does it take to get my hosting account activated?","ArticleName":"How long does it take to get my hosting account activated?","LiveDateTime":"2/2/1754 12:00:00 AM","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"09/23/2020"},{"ArticleId":769,"Title":"I have both hosting and domain(s) with Namecheap. Do I still need to change the nameservers?","ArticleName":"I have both hosting and domain(s) with Namecheap. Do I still need to change the nameservers?","LiveDateTime":"2/2/1754 12:00:00 AM","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"04/13/2020"},{"ArticleId":9178,"Title":"How can I check the content of my website before switching the DNS records?","ArticleName":"How can I check the content of my website before switching the DNS records?","LiveDateTime":"2/2/1754 12:00:00 AM","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"04/27/2020"},{"ArticleId":149,"Title":"What should I do if I didn’t receive a welcome email?","ArticleName":"What should I do if I didn’t receive a welcome email?","LiveDateTime":"2/2/1754 12:00:00 AM","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"08/31/2020"},{"ArticleId":1425,"Title":"What server is my account hosted on?","ArticleName":"What server is my account hosted on?","LiveDateTime":"2/2/1754 12:00:00 AM","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"07/01/2019"},{"ArticleId":177,"Title":"Shared Hosting - Getting Started","ArticleName":"Shared Hosting - Getting Started","LiveDateTime":"2/2/1754 12:00:00 AM","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"12/28/2020"},{"ArticleId":181,"Title":"How do I upload my site?","ArticleName":"How do I upload my site?","LiveDateTime":"2/2/1754 12:00:00 AM","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"07/24/2020"},{"ArticleId":183,"Title":"What is an index page?","ArticleName":"What is an index page?","LiveDateTime":"2/2/1754 12:00:00 AM","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"01/23/2018"},{"ArticleId":9946,"Title":"How to point your domain to a simple \"Coming soon\" page","ArticleName":"How to point your domain to a simple \"Coming soon\" page","LiveDateTime":"2/2/1754 12:00:00 AM","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"01/15/2021"},{"ArticleId":9537,"Title":"Reseller Hosting - Getting Started FAQ","ArticleName":"Reseller Hosting - Getting Started FAQ","LiveDateTime":"2/2/1754 12:00:00 AM","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"01/25/2019"},{"ArticleId":9391,"Title":"Reseller Hosting - Getting Started","ArticleName":"Reseller Hosting - Getting Started","LiveDateTime":"2/2/1754 12:00:00 AM","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"01/13/2020"},{"ArticleId":9369,"Title":"Understanding the Reseller packages structure","ArticleName":"Understanding the Reseller packages structure","LiveDateTime":"2/2/1754 12:00:00 AM","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"01/24/2019"},{"ArticleId":9407,"Title":"Do you offer White Label hosting?","ArticleName":"Do you offer White Label hosting?","LiveDateTime":"2/2/1754 12:00:00 AM","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"01/14/2020"}],"AssociatedTags":[{"TagId":8,"Tag":"web hosting"}],"CategoryId":27,"CategoryName":"Getting Started"},"status":200,"statusText":"OK"},"/api/v1/ncpl/simplekb/getcategories:\"{\\\"parentCategoryId\\\":0,\\\"getTree\\\":true}\"":{"body":[{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2216,"CategoryName":"Spam Protection"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2217,"CategoryName":"Renewal"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2218,"CategoryName":"cPanel SSL Plugin"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2219,"CategoryName":"PHP Configuration"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2221,"CategoryName":"Multi-Domain SSL Certificates"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2222,"CategoryName":"Cancellation"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2223,"CategoryName":"Browser errors"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2224,"CategoryName":"Site Seal, Logo"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2225,"CategoryName":"SEO"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2226,"CategoryName":"Email Migration"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2211,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2227,"CategoryName":"SSL Resellers"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":true,"Description":"","ImageUrl":"/assets/img/pictograms/150/cloud-red.png","ShortDesc":"","CategoryId":2228,"CategoryName":"Apps","SubCategories":[{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2228,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2244,"CategoryName":"VPN"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2228,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2246,"CategoryName":"How to set up VPN?"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2228,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2248,"CategoryName":"Router VPN setup"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2228,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2249,"CategoryName":"Windows built-in VPN setup"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2228,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2251,"CategoryName":"Supersonic CDN"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2228,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":177,"CategoryName":"G Suite (Google Apps)"}]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2211,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2229,"CategoryName":"Hosting Resellers"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2232,"CategoryName":"DNSSEC"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2234,"CategoryName":"G Suite (Google Apps)"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2237,"CategoryName":"Host records setup"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2238,"CategoryName":"SSL installation errors"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":false,"Description":"","ImageUrl":"/assets/img/pictograms/150/easywp-red.png","ShortDesc":"","CategoryId":2239,"CategoryName":"EasyWP","SubCategories":[]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2228,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2244,"CategoryName":"VPN"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2228,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2246,"CategoryName":"How to set up VPN?"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2228,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2248,"CategoryName":"Router VPN setup"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2228,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2249,"CategoryName":"Windows built-in VPN setup"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2228,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2251,"CategoryName":"Supersonic CDN"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2252,"CategoryName":"InterWorx questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":false,"Description":"","ImageUrl":"https://files.namecheap.com/cdn/1055/assets/img/pictograms/150/video-red.png","ShortDesc":"","CategoryId":2253,"CategoryName":"How-To Videos","SubCategories":[{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2253,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2254,"CategoryName":"Domains How-To"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2253,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2255,"CategoryName":"Hosting How-To"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2253,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2257,"CategoryName":"Sales & Payments How-To"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2253,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2258,"CategoryName":"cPanel Email How-To"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2253,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2262,"CategoryName":"EasyWP How-To"}]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2253,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2254,"CategoryName":"Domains How-To"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2253,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2255,"CategoryName":"Hosting How-To"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2253,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2257,"CategoryName":"Sales & Payments How-To"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2253,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2258,"CategoryName":"cPanel Email How-To"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2260,"CategoryName":"Private Email Contacts and Calendars Setup"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2253,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2262,"CategoryName":"EasyWP How-To"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":27,"CategoryName":"Getting Started"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":false,"Description":"","ImageUrl":"/assets/img/pictograms/150/support-red.png","ShortDesc":"","CategoryId":5,"CategoryName":"General & Support","SubCategories":[]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2200,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":7,"CategoryName":"Billing FAQ"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2209,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":8,"CategoryName":"Transfer Information"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":22,"CategoryName":"Hosting Information"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":38,"CategoryName":"SSL General"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":9,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":45,"CategoryName":"Account Security"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":46,"CategoryName":"Domain Management"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2211,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":63,"CategoryName":"Namecheap API"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2228,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":177,"CategoryName":"G Suite (Google Apps)"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2179,"CategoryName":"Private Email: General Information"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2211,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2196,"CategoryName":"WHMCS module for SSL"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":false,"Description":"","ImageUrl":"/assets/img/pictograms/150/savings-red.png","ShortDesc":"","CategoryId":2200,"CategoryName":"Checkout & Billing","SubCategories":[{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2200,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":7,"CategoryName":"Billing FAQ"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2200,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2201,"CategoryName":"Domains Billing"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2200,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":21,"CategoryName":"Hosting Billing"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2200,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":71,"CategoryName":"SSL Certificates Billing"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2200,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2177,"CategoryName":"Private Email"}]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2200,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2201,"CategoryName":"Domains Billing"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":67,"CategoryName":"Activation"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2209,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":83,"CategoryName":"Transfer to Namecheap"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":9,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":43,"CategoryName":"Profile Management"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":10,"CategoryName":"DNS Questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":29,"CategoryName":"cPanel questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2215,"CategoryName":"Private Email: Mailbox Management"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2214,"CategoryName":"Email Forwarding"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2200,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":21,"CategoryName":"Hosting Billing"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":11,"CategoryName":"Dynamic DNS"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":9,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":44,"CategoryName":"Account Access"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2209,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":84,"CategoryName":"Transfer to another provider"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":68,"CategoryName":"Validation"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2182,"CategoryName":"cPanel: Software Management"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2187,"CategoryName":"cPanel: WordPress"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2209,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":219,"CategoryName":"Canceled Transfers"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2200,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":71,"CategoryName":"SSL Certificates Billing"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2176,"CategoryName":"Private Email: DNS Settings"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":69,"CategoryName":"Installation"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":false,"Description":"","ImageUrl":"/assets/img/pictograms/150/reseller-red.png","ShortDesc":"","CategoryId":34,"CategoryName":"Domains","SubCategories":[{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2232,"CategoryName":"DNSSEC"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2234,"CategoryName":"G Suite (Google Apps)"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2237,"CategoryName":"Host records setup"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":46,"CategoryName":"Domain Management"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":10,"CategoryName":"DNS Questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":11,"CategoryName":"Dynamic DNS"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":35,"CategoryName":"Registrations"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2207,"CategoryName":"Renewal questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":36,"CategoryName":"Domains with extended attributes"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":51,"CategoryName":"FreeDNS"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":15,"CategoryName":"Marketplace"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2208,"CategoryName":"3rd Party Services Setup"}]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":35,"CategoryName":"Registrations"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":70,"CategoryName":"Reissuance"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":false,"Description":"","ImageUrl":"/assets/img/pictograms/150/protection-red.png","ShortDesc":"","CategoryId":37,"CategoryName":"WhoisGuard","SubCategories":[]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2200,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2177,"CategoryName":"Private Email"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2178,"CategoryName":"Private Email: Webmail Features"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2207,"CategoryName":"Renewal questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2210,"CategoryName":"cPanel Add-ons"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2175,"CategoryName":"Private Email: Client Setup"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":false,"Description":"","ImageUrl":"/assets/img/pictograms/150/status-red.png","ShortDesc":"","CategoryId":2209,"CategoryName":"Domain Transfers","SubCategories":[{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2209,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":8,"CategoryName":"Transfer Information"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2209,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":83,"CategoryName":"Transfer to Namecheap"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2209,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":84,"CategoryName":"Transfer to another provider"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2209,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":219,"CategoryName":"Canceled Transfers"}]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":48,"CategoryName":"VPS"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":36,"CategoryName":"Domains with extended attributes"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":true,"Description":"","ImageUrl":"/assets/img/pictograms/150/server-red.png","ShortDesc":"","CategoryId":12,"CategoryName":"Hosting","SubCategories":[{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2219,"CategoryName":"PHP Configuration"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2225,"CategoryName":"SEO"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2252,"CategoryName":"InterWorx questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":27,"CategoryName":"Getting Started"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":22,"CategoryName":"Hosting Information"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":29,"CategoryName":"cPanel questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2182,"CategoryName":"cPanel: Software Management"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2187,"CategoryName":"cPanel: WordPress"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2210,"CategoryName":"cPanel Add-ons"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":48,"CategoryName":"VPS"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2188,"CategoryName":"Dedicated Server"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":30,"CategoryName":"WHM questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":32,"CategoryName":"DNS settings"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":103,"CategoryName":"LVE (CloudLinux)"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":89,"CategoryName":"SSH Access"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":205,"CategoryName":"FTP questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2180,"CategoryName":"MySQL questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2199,"CategoryName":"Hosting Migration"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2194,"CategoryName":"Tips & Tricks"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":239,"CategoryName":"WHMCS"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":33,"CategoryName":"SSL Installation"}]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2171,"CategoryName":"Private Email: Active Sync (Exchange) Setup"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2188,"CategoryName":"Dedicated Server"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":30,"CategoryName":"WHM questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":31,"CategoryName":"cPanel Email FAQs"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":51,"CategoryName":"FreeDNS"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":false,"Description":"","ImageUrl":"/assets/img/pictograms/150/email-red.png","ShortDesc":"","CategoryId":93,"CategoryName":"Email service","SubCategories":[{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2216,"CategoryName":"Spam Protection"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2226,"CategoryName":"Email Migration"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2260,"CategoryName":"Private Email Contacts and Calendars Setup"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2179,"CategoryName":"Private Email: General Information"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2215,"CategoryName":"Private Email: Mailbox Management"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2214,"CategoryName":"Email Forwarding"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2176,"CategoryName":"Private Email: DNS Settings"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2178,"CategoryName":"Private Email: Webmail Features"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2175,"CategoryName":"Private Email: Client Setup"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2171,"CategoryName":"Private Email: Active Sync (Exchange) Setup"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":31,"CategoryName":"cPanel Email FAQs"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2186,"CategoryName":"cPanel Email: Client Setup"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2204,"CategoryName":"Private Email: Video Overview"}]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":32,"CategoryName":"DNS settings"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":15,"CategoryName":"Marketplace"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2186,"CategoryName":"cPanel Email: Client Setup"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2208,"CategoryName":"3rd Party Services Setup"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2204,"CategoryName":"Private Email: Video Overview"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":false,"Description":"","ImageUrl":"/assets/img/pictograms/150/security-red.png","ShortDesc":"","CategoryId":14,"CategoryName":"SSL Certificates","SubCategories":[{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2217,"CategoryName":"Renewal"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2218,"CategoryName":"cPanel SSL Plugin"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2221,"CategoryName":"Multi-Domain SSL Certificates"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2222,"CategoryName":"Cancellation"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2223,"CategoryName":"Browser errors"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2224,"CategoryName":"Site Seal, Logo"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2238,"CategoryName":"SSL installation errors"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":38,"CategoryName":"SSL General"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":67,"CategoryName":"Activation"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":68,"CategoryName":"Validation"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":69,"CategoryName":"Installation"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":70,"CategoryName":"Reissuance"}]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":true,"Description":"","ImageUrl":"/assets/img/pictograms/150/performance-red.png","ShortDesc":"","CategoryId":9,"CategoryName":"My Account","SubCategories":[{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":9,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":45,"CategoryName":"Account Security"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":9,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":43,"CategoryName":"Profile Management"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":9,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":44,"CategoryName":"Account Access"}]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":103,"CategoryName":"LVE (CloudLinux)"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":false,"Description":"","ImageUrl":"/assets/img/pictograms/150/affiliates-red.png","ShortDesc":"","CategoryId":55,"CategoryName":"Affiliates","SubCategories":[]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":89,"CategoryName":"SSH Access"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":false,"Description":"","ImageUrl":"/assets/img/pictograms/150/tools-red.png","ShortDesc":"","CategoryId":2211,"CategoryName":"API & Resellers","SubCategories":[{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2211,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2227,"CategoryName":"SSL Resellers"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2211,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2229,"CategoryName":"Hosting Resellers"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2211,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":63,"CategoryName":"Namecheap API"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2211,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2196,"CategoryName":"WHMCS module for SSL"}]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":false,"Description":"","ImageUrl":"/assets/img/pictograms/150/timer-red.png","ShortDesc":"","CategoryId":2212,"CategoryName":"Legacy Products","SubCategories":[]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":205,"CategoryName":"FTP questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2180,"CategoryName":"MySQL questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2199,"CategoryName":"Hosting Migration"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":false,"Description":"","ImageUrl":"/assets/img/pictograms/150/premiumdns-red.png","ShortDesc":"","CategoryId":2231,"CategoryName":"PremiumDNS","SubCategories":[]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2194,"CategoryName":"Tips & Tricks"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":239,"CategoryName":"WHMCS"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":33,"CategoryName":"SSL Installation"}],"status":200,"statusText":"OK"}}

Depending on the error you receive, there can be several reasons why you cannot access your cPanel account:

"The login is invalid":

Incorrect login details

"Connection refused/reset" error:

Port Block
Maintenance on the server
Domain is not pointed to the hosting server
DNS propagation

"Connection timed out" error:

IP Block
Port Block
Domain is not pointed to the hosting server
DNS propagation

"Name not resolved (DNS Address could not be found)":

DNS propagation
Domain is not pointed to the hosting server

"Your IP address has changed. Please log in again":

Dynamic IP

Corrupted cPanel interface/menu icons are not displayed:

CloudFlare and cPanel

Invalid login

First of all, keep in mind that you have an opportunity to log in your Hosting account directly from the Namecheap Dashboard. Thus, you don’t need to remember your cPanel login details, it’s enough to remember only one set of login details - Namecheap account credentials.

If you would like to log in through cPanel login page instead of Namecheap dashboard, but receive an error about invalid login details, recheck the cPanel credentials that were sent to you in Your Hosting Account Details email (make sure there are no extra spaces).

If you still cannot log in through the cPanel login page, try resetting the password following this article. In case you cannot log in even with the new reset details, there might be a block on the server side.

To resolve the issue, contact our Support and we will investigate the issue.

Domain is not pointed to the hosting server

If you cannot access your cPanel using domain-based URLs like http://example.com/cpanel or http://cpanel.example.com, check if the domain is pointed to the hosting server properly (either using NS records or by A record). Guidelines on how to change nameservers for shared plans for domains registered with Namecheap can be found here.

If your domain is registered with a third-party registrar, contact their support and ask to change the nameservers for your domain to the ones specified in your Your Hosting Account Details email.

If your domain is using Domain Registrar’s default nameservers and is pointed to the hosting server via IP address, make sure the IP is the correct one. You can check it in the our Hosting Account Details email or in cPanel >> Server Information menu:

In case you do not want to re-point the domain, you will not be able to use domain based URLs. In this case you can access cPanel via Namecheap Dashboard or use alternative links:

http://servername/cpanel
http://servername:2083
http://servername:2082
http://cPanel_IP/cpanel
http://cPanel_IP:2083
http://cPanel_IP:2082

The servername is the name of the server your hosting account is located on. The cPanel_IP is the IP address assigned to the cPanel. They can be obtained either in the Welcome email in the section Account Information or in cPanel >> Server information.

DNS propagation

When you change nameservers for a domain name, these changes are not accepted instantly all over the world. It may take up to 24 hours (in rare cases, more) for local ISPs to update their DNS caches so that everyone can see your website. Since the caching time varies between ISPs, it takes time for DNS changes to be totally in effect. Unfortunately, this process cannot be influenced or sped up because of its automated nature.
When switching between Namecheap BasicDNS/PremiumDNS/Web Hosting DNS nameservers, the DNS changes come into the effect within one hour (24+ hours in rare cases).

The domain based URLs like http://example.com/cpanel or http://cpanel.example.com will not work during the propagation. However, you can access cPanel via Namecheap Dashboard or use alternative servername links like http://servername/cpanel. Servername can be found in Your Hosting Account Details email.

Port Block

If none of the following cPanel URLs open:

http://example.com/cpanel
http://example.com:2083
http://example.com:2082
http://servername/cpanel
http://servername:2083
http://servername:2082
http://cPanel_IP/cpanel
http://cPanel_IP:2083
http://cPanel_IP:2082

most probably cPanel access ports are blocked on the side of your ISP, local computer, network, firewall or antivirus. In such cases you can use http://cpanel.example.com as it’s using HTTP port 80, which is available for everyone in the Internet.

Also, you can check if a specific port is blocked using Telnet command. More details about how to use it can be found here.

IP Block

If you tried all of the URLs and still receive the Server connection timed out error, most likely, your external IP address was blocked by our firewall. More details about different IP blocks can be found in this article.
To resolve the issue, contact our Support and we will unlock your IP. You can check your external IP address here.

Maintenance on the server

To check whether your server is up visit Namecheap Status page. In case the server is running normally and you have tried all of the above, contact our support for more details.

Error "Your IP address has changed. Please log in again."

You can receive this error when your ISP provided you with a dynamic IP.
To resolve the issue you can try to:

use cPanel proxy link
use http://cpanel.domain.tld link
use a VPN connection
ask the current ISP to provide you with a static IP

The cPanel proxy links on Shared Hosting servers look like in the following way:

For Shared Hosting

https://cpanel-XXX.web-hosting.com
https://webmail-XXX.web-hosting.com

For Reseller Hosting

https://cpanel-XXX.registrar-servers.com
https://whm-XXX.registrar-servers.com
https://webmail-XXX.registrar-servers.com

where XXX is a shortened server hostname (e.g., s99, p44, b25, h33).

On VPS or a Dedicated server it’s possible to work with cookie IP validation option in WHM:

1. Log in to WHM and navigate to Home >> Server Configuration >> Tweak Settings menu:

2. Find Cookie IP validation field in the Security section. Select loose option:

Click Save at the bottom of the page. You can find more details in cPanel documentation.

cPanel and CloudFlare

In some cases, enabling CloudFlare for the domain, may cause cPanel to not load correctly. Usually, there are no images in the main cPanel page and you get logged out when you try to access any menu:

You may also experience issues if http://cpanel.domain.com record is proxied through CloudFlare:

This issue is caused by cPanel in-built option Cookie IP Validation. It checks that the IP address that the visitor originally came from matches their IP address on subsequent requests. When you use CloudFlare, the IP address for requests to your server can variably come from any Cloudflare servers’ IP address, which can trigger the error.

In order to resolve the issue try the following steps:

Use cPanel URL http://cpanel.domain.com , when it’s not proxied through Cloudflare (not orange clouded). Also, make sure this subdomain record exists on the CloudFlare’s side and pointed to your server IP address correctly.
Use the proxy link: https://cpanel-XXX.web-hosting.com (for Shared Hosting) andhttps://cpanel-XXX.registrar-servers.com (for Reseller Hosting).
Disable CloudFlare.

That's it!

Need any help? Contact our HelpDesk

Associated articles

How to Change DNS For a Domain

Shared Hosting - Getting Started

Video: Where can I log in to my cPanel account?

Updated

12/28/2020

Viewed

49326 times