What happens after I purchase web hosting?

We would like to congratulate you upon starting your own online business and thank you for choosing Namecheap services for that!

Once you receive a confirmation that your order has been successful, it will take up to 30 minutes for your shared hosting package to be active.

Upon activation, our system will email Your Hosting Welcome Guide with all login details to your contact email address. Make sure you also check Spam/Junk folders. If it's been a while and your Welcome email is still not there, please contact us via Live chat and we will resend it to you.

Below you can find the example of Hosting Welcome Guide. The Hosting package details section will provide you with the basic details associated with your newly purchased hosting service:

The cPanel details section contains the links and login details that should be used to access cPanel.
If your domain name is still not pointed to out hosting nameservers, you can access cPanel via Namecheap Dashboard as described here or use server link, like https://server1.web-hosting.com/cpanel, to get to your cPanel control panel:

NOTE 1: when copying and pasting your login details, make sure that there are no extra spaces.

NOTE 2: you can change the password to your own one using Password and Security menu in cPanel.

The moment you have login details at hand, you are ready to go ahead and start working on your website. We provide a simple script-installer called Softaculous. It includes most popular software, such as Wordpress/Joomla/Magento, and installs any just in a few clicks:

You can also try our Website Builder cPanel tool that allows you to easily create a website by using a drag-and-drop editor:

Below are the detailed guidelines for your convenience:

  Shared Hosting - Getting Started

  Reseller Hosting - Getting Started

  VPS Hosting - Getting Started

  Dedicated Hosting - Getting Started

                    Need any help? Contact our Helpdesk


We welcome your comments, questions, corrections and additional information relating to this article. Your comments may take some time to appear. Please be aware that off-topic comments will be deleted.

If you need specific help with your account, feel free to contact our Support Team. Thank you.

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