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Installation"}],"status":200,"statusText":"OK"}}

What server is my account hosted on?

When setting up different FTP, mail, MySQL programs, etc., you need to specify the server hostname. You can check the server on which your account is hosted in different ways:
  • via a direct cPanel login link
  • in the Welcome Email
  • in cPanel
  • via SSH



    • It is possible to check the server hostname while logging into cPanel by typing into a browser http://yourdomain.tld/cpanel:



    Also, you can use the cPanel login button in the Namecheap Dashboard.

    You will be redirected to the cPanel login page with the hostname in the link:



    In this example, the hostname is server126.web-hosting.com

    NOTE: This approach will be useful only when the domain name doesn’t have the SSL certificate installed. If the domain has the SSL certificate installed, the cPanel login link will bring you to the https://yourdomain.tld:2083 link with no server hostname shown.



    You can look up the server hostname in the Welcome Email sent to you in the email with the "Your Hosting Account Details for yourdomain.com" subject. It was sent to the email address assigned to your hosting billing profile on the day you ordered the hosting package. Please check your Inbox and Spam/Junk folders, as it might have ended up there.

    The server hostname is located there under the Hosting package details section:



    NOTE: If your hosting service was moved to another server during its usage, the hostname from the Welcome Email won’t be correct. Thus, you’ll need to check it in another way.



    For Shared and Reseller hosting plans, it is possible to check the server hostname directly from the cPanel account >> by clicking on the Server Information under the “General Information” menu on your right:



    The hostname will be shown opposite to the Server Name field:



    Note: cPanel shows a hostname number only. The full hostname in our example looks like this: server172.web-hosting.com.



    If Secure Shell (SSH) is enabled for your hosting account, you can always check the server hostname via the Terminal menu from cPanel by running the hostname command:



    NOTE: To enable SSH access for your cPanel, follow the steps in this guide or contact our hosting support team with the corresponding request.

    If you have any issues during the hostname-checking process, you can always contact our Support Team via Live Chat or email for more instructions and assistance.


    That's it!                                     


                                Need any help? Contact our Helpdesk

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