General & Support
This section provides answers to some basic general Namecheap related questions.
Do search engines access Whois information?
DMCA takedown request requirements
How can I use the OneTouch method for Two-Factor Authentication?
How to check if my ZIP/Postal code for Canadian address is correct?
Rights Under The GDPR
How do I sign up for a Namecheap account?
How to take and share a screenshot
Do you provide any support? What is your response time?
Do you provide phone support?
What is Support PIN?
How to build an online presence
How can I submit a ticket with you?
What username and password should I use to log into your support helpdesk?
New features in the new Account Panel
What is the Q&A button on your website about?
ICANN's Whois verification process
How can I enable/disable Two-Factor Authentication?
Do you have an affiliate program?
Where is your company located?
How and where can I file abuse complaints?
How can I find out about any maintenance or other issues related to your services?
How do I leave feedback?
How do I initiate a dispute or complaint regarding Namecheap services
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