General & Support
This section provides answers to some basic general Namecheap related questions.
How can I use the OneTouch method for Two-Factor Authentication?
How to check if my ZIP/Postal code for Canadian address is correct?
Do you provide any support? What is your response time?
Do you provide phone support?
What is Support PIN?
How to build an online presence
How can I submit a ticket with you?
What username and password should I use to log into your support helpdesk?
New features in the new Account Panel
What is the Q&A button on your website about?
ICANN's Whois verification process
How can I enable/disable Two-Factor Authentication?
Do you have an affiliate program?
Where is your company located?
How and where can I file abuse complaints?
How can I find out about any maintenance or other issues related to your services?
How do I leave feedback?
How do I initiate a dispute or complaint regarding Namecheap services
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