Errors 500, 502, 503, 504 and 508. Reasons and ways of fixing

{"/api/v1/ncpl/currencies/getAll":{"body":[{"Name":"U.S. Dollar","Code":"USD","Symbol":"$","Separator":".","Culture":"en-US"},{"Name":"Euro","Code":"EUR","Symbol":"€","Separator":",","Culture":"en-US"},{"Name":"British Pound","Code":"GBP","Symbol":"£","Separator":".","Culture":"en-US"},{"Name":"Canadian Dollars","Code":"CAD","Symbol":"C$","Separator":".","Culture":"en-US"},{"Name":"Australian Dollars","Code":"AUD","Symbol":"A$","Separator":".","Culture":"en-US"},{"Name":"Indian Rupees","Code":"INR","Symbol":"Rs","Separator":".","Culture":"en-US"},{"Name":"China Yuan RMB","Code":"CNY","Symbol":"¥","Separator":".","Culture":"en-US"}],"status":200,"statusText":"OK"},"/api/v1/ncpl/usermanagement/uiuser/getHeaderUserInfo:\"{\\\"hideSupportPin\\\":true}\"":{"body":{"__ctxId":"D9F652391F8B4232972BF85662984D8B","__isError":true,"__errorType":"Nc.Platform.Abstractions.UnauthorizedException","Http_WWW_Authenticate":"Bearer","StatusCode":"Unauthorized","LogLevel":3,"Message":"","InnerException":null,"HelpLink":null,"Source":"Nc.Security.Middleware"},"status":401,"statusText":"Unauthorized"},"/api/v1/ncpl/cart/user/getShoppingCartSummary:\"{\\\"finalTotalOnly\\\":true}\"":{"body":null,"status":200,"statusText":"OK"}}

{"/api/v1/ncpl/simplekb/getarticle:\"{\\\"articleId\\\":9366,\\\"categoryId\\\":2194}\"":{"body":{"Id":9366,"FriendlyId":"","ArticleTypeId":3,"Title":"Errors 500, 502, 503, 504 and 508. Reasons and ways of fixing","ArticleName":"Errors 500, 502, 503, 504 and 508. Reasons and ways of fixing","ArticleSummary":null,"PreponedSummary":false,"Approved":true,"Body":"
		<p>
				<b>
						<a href="#500">500 error: Internal Server Error</a>
						<br />
				</b>
		</p>
		<p>
				<b>
						<a href="#502">502 error: Bad Gateway</a>
						<br />
				</b>
		</p>
		<p>
				<b>
				</b>
		</p>
		<p>
				<b>
						<a href="#503">503 error: Service Unavailable</a>
				</b>
		</p>
		<b>
		</b>
		<p>
		</p>
		<p>
				<b>
						<a href="#504">504 error: Server is unavailable</a>
						<br />
				</b>
		</p>
		<p>
				<b>
						<a href="#508">508 error: Resource Limit Is Reached</a>
						<br />
				</b>
		</p>
		<br />
		<br />
		<p>
				<a name="500">
						<b>500 error: Internal Server Error</b>
				</a>
		</p>
		<br />
		<img class="kb-image" src="https://Namecheap.simplekb.com/SiteContents/2-7C22D5236A4543EB827F3BD8936E153E/media/apache_errors/500(1).png" />
		<br />
		<br />
		<b>What does it mean?</b>
		<br />
		<br />
The Web server encountered an unexpected condition that prevented it from fulfilling the request by the client for access to the requested URL.

<br /><br /><b>Why does it appear?</b><br /><br /><b></b>1. .htaccess file<br /><br />
The most widespread reason of such kind of an error is the incorrect syntax of the .htaccess file or existence of incorrect directives in it.
<br /><br />
 .htaccess file can be found in <b>cPanel</b> &gt; <b>File Manager</b> menu (do not forget to select <b>Show hidden files</b> when accessing it).
<br /><br />
We recommend starting re-naming the .htaccess file temporarily to understand whether the issue is related to it or not. You can use FTP or cPanel File Manager -&gt; Rename option. If this helped and you’ve found out .htaccess is the culprit, start commenting out lines in .htaccess by adding # to the beginning of each line one by one.
<br /><br />
In case the error does not disappear after the .htaccess file modification, you need to check the error_log file and the latest PHP error records in it.
<br /><br />
Do not forget to rename the file and uncomment the lines back.
<br /><br /><b></b>2. Incorrect  permissions of a file or directory<br /><br />That can be another reason for 500 error. Permissions can be corrected in <b>cPanel</b> &gt; <b>File Manager</b> &gt; <b>Change Permissions</b>. <br /><br />Mind the correct permissions:
<b><br /><br />files - 0644<br />
folders - 0755</b><br /><br />3. Reaching LVE limits<br /><br />It is possible the error is caused by the fact that your hosting account is exceeding virtual resource limit. There are several ways of checking it:

<br /><br /><a href="http://www.namecheap.com/support/knowledgebase/article.aspx/104/"></a><a href="https://www.namecheap.com/support/knowledgebase/article.aspx/1127/103/a-handy-guide-to-resource-limits-or-what-is-lve" linktext="Resources Usage" linktype="Custom" target="_parent">Resources Usage</a> page in cPanel



<br /><a href="http://www.namecheap.com/support/knowledgebase/article.aspx/1016">Through SSH</a> tunnel. The Linux <b>top -c</b> command will show real-time information and statistics about your running processes.

<br /><br /><b>NOTE:</b> SSH is not enabled by default. You need to contact the Live Chat team to get the access or enable it from your side in the cPanel following <a href="https://www.namecheap.com/support/knowledgebase/article.aspx/10040/2210/how-to-use-manage-shell-in-cpanel/" linktext="this guide" linktype="Custom" target="_parent">this guide</a>.

<br /><br /><b>Solution</b>: 

If your account is reaching its LVE limits, we recommend checking the error_log file and the latest error messages to find which script, plugin, etc. causes the issue. Once you know the cause, you should optimize your site/account performance to ensure it does not hit your account resource limits anymore. 

<br /><br />If the steps above did not help, submit a <a href="https://support.namecheap.com/index.php?/Tickets/Submit">ticket</a> to Hosting department and our technical specialists will assist you. 


<br /><br /><p><a name="502"><b>502 error: Bad Gateway</b></a></p><br /><img class="kb-image" src="https://Namecheap.simplekb.com/SiteContents/2-7C22D5236A4543EB827F3BD8936E153E/media/apache_errors/502_error.jpg" /><br /><br /><b>What does it mean?</b><br /><br />

The server received an invalid response from another server it was accessing while attempting to load the web page or fulfill another request by the browser

<br /><br /><b>Why does it appear?</b><br /><br />
It appears when the Apache web server is not able to process the request. Such error can be connected with the incorrect functionality of a proxy server, DNS server or hosting server itself.
Below you can find the most common reasons for the error:


<br /><br />1. The increasing load on a server. It may be caused by resource intensive activity of some cPanel users, internal server technical failure or lack of server resources to process all incoming requests.

<br /><br />2. Our technical team catches such errors during the regular monitoring, and it generally takes from 10 to 30 minutes to fix it and restore normal functionality.<br /><br />So if you receive 502 error while trying to access your site, try to access it in 10 minutes again and if the error is still there, contact our Live Support team.



<br /><div><br /></div><div><br /></div><div><p><a name="503"><b>503 error: Service Unavailable</b></a></p></div><div><p><a name="503"><b><br /></b></a></p><p></p><img class="kb-image" src="https://Namecheap.simplekb.com/SiteContents/2-7C22D5236A4543EB827F3BD8936E153E/media/error_503.png" /><br /></div><div><br /></div><div><b>What does it mean?</b><br /><br />This error indicates that the server is unable to process the request properly. <br /><br /><b>Why does it appear?</b><br /><br />The Webserver is currently unable to handle the HTTP request due to a temporary overloading or maintenance of the server. <br />Also among reasons can be:<br /> - inodes/disk overusage;<br /> - irrelevant php.ini/htaccess directives;<br /> - incorrect php version used;<br /> - lack of memory etc.<br /><br /><b>Solution</b>:</div><div><br />1. Switch <a href="https://www.namecheap.com/support/knowledgebase/article.aspx/9417/2219/how-to-change-php-version-and-update-php-extensions-on-shared-servers" linktext="PHP versions" linktype="Custom" target="_parent">PHP versions</a>;<br />2. Check disk space and <a href="https://www.namecheap.com/support/knowledgebase/article.aspx/9331/29/how-to-check-the-number-of-inodes-in-your-hosting-account" linktext="inodes usage" linktype="Custom" target="_parent">inodes usage</a>, etc.;<br />3. Check error logs and the latest error messages to find which script, plugin, etc. causes the issue;<br />4. Check our <a href="https://www.namecheap.com/status-updates/" linktext="status blog" linktype="Custom" target="_parent">status blog</a> or contact our support team to ensure the server is up and running.<br /><br />If the solutions above have not helped, contact our <a href="https://www.namecheap.com/support/live-chat/hosting/" linktext="Live Support" linktype="Custom" target="_parent">Live Support</a> for the detailed investigation.<br /></div><div><br /></div><p><a name="504"><b>504 error: Server is unavailable</b></a></p><br /><img class="kb-image" src="https://Namecheap.simplekb.com/SiteContents/2-7C22D5236A4543EB827F3BD8936E153E/media/apache_errors/504_error.jpg" /><br /><br /><b>What does it mean?</b><br /><br />
The server received an invalid response from another server it was accessing while attempting to load the web page or fulfill another request by the browser.

<br /><br /><b>Why does it appear?</b><br /><br />
The reasons for this error are almost the same as for 502 error. The difference is that unlike 502 error where the invalid response was received from the server, the response was not received at all within a specific time frame. Thus, the request timed out stating that the server is unavailable. That means that during the highest load peaks, Apache is not able to process the number of requests and put them into a queue. 

<br /><br />Since the error is in 90% of cases connected with the server load, and all services are monitored, our Technical Team is notified about the issue right away and is able to resolve it within 10-30 minutes.

Once more, the possible reason is the script in your account that requires more time to execute than it is configured on the server by default. 

<br /><br /><b>Solution:</b> 

Check our <a href="http://status.namecheap.com/">status blog</a> or contact our support team to ensure the server is up and running. If the server’s performance is normal, most probably one of your scripts requires more time to execute. The solution for this case is to increase the PHP time limit for script execution. It can be done in the php.ini file by increasing max_execution_time value. Note that the <a href="https://www.namecheap.com/support/knowledgebase/article.aspx/9310/2198/suphp-configuration-directive-in-htaccess-for-shared-servers" linktext="LSPHP directive" linktype="Custom" target="_blank">LSPHP directive</a> in .htaccess should already contain the correct php.ini path. The optimization of a script performance is the second way of fixing the issue.


<br /><div><br /></div><div><b>NOTE:</b> max_execution_time can be increased up to <b>300</b> seconds.</div><div><br /></div><p><a name="508"><b>508 error: Resource Limit Is Reached</b></a></p><br /><img class="kb-image" src="https://Namecheap.simplekb.com/SiteContents/2-7C22D5236A4543EB827F3BD8936E153E/media/apache_errors/508_error.jpg" /><br /><br /><b>What does it mean?</b><br /><br />It means that your website is hitting Entry Processes.

<br /><br /><b>Why does it appear?</b><br /><br />Each LVE limits the number of entry processes (Apache processes entering into LVE) to prevent single site exhausting all Apache processes. If the limit is reached, then mod_hostinglimits will not be able to place Apache process into LVE and will return error code 508. You can check the resource usage of your account by logging into cPanel &gt; <a href="https://www.namecheap.com/support/knowledgebase/article.aspx/1127/103/a-handy-guide-to-resource-limits-or-what-is-lve">Resources Usage</a> menu or in real time using the
				<a href="http://www.namecheap.com/support/knowledgebase/article.aspx/1016"> SSH</a> command <b>top -c</b>. If the error appears too often, optimization of scripts or an account upgrade to the plan with higher server resource limits will be required.


<br /><br /><b>Solution:</b><br /><br /><div>1. If you are a WordPress user, refer to our specially created <a href="https://www.namecheap.com/support/knowledgebase/article.aspx/9399/2182/how-to-speed-up-and-optimize-wordpress-website">article</a>.</div><div>2. In case you have a Dedicated Server with CloudLinux installed, you can use <a href="https://www.namecheap.com/support/knowledgebase/article.aspx/10037/30/" linktext="LVE Manager" linktype="Custom" target="_blank">LVE Manager</a> to control resource limits for a particular user or modify limits for the packages.<br /></div>3. If it is a permanent issue and the above suggestions did not help, then it is recommended to consider upgrading your hosting plan to the package with higher server resource limits. Remember this article describes the most common reasons of the errors and common practices to fix them. If the recommendations do not help, contact us via <a href="https://www.namecheap.com/support/live-chat/general/">Live Chat</a> or the ticket system and we will be happy to help. ","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"2020-12-28T11:15:15.0000000","LiveDateTime":"1754-02-02T00:00:00.0000000","CreatedDateTime":"2014-07-16T17:19:25.0000000","ApprovalDatetime":"2014-07-16T17:19:31.0000000","RequestCount":92865,"MarkedAsNew":false,"MarkedAsFeatured":false,"RatingValue":4,"CategoryPaths":[{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryPathDto","Level":1,"CategoryId":12,"CategoryName":"Hosting"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryPathDto","Level":2,"CategoryId":2194,"CategoryName":"Tips & Tricks"}],"AssociatedCategories":[{"CategoryId":2194,"CategoryName":"Tips & Tricks","CategoryDisplayName":"HostingTips & Tricks"}],"AssociatedTags":[{"TagId":1844,"Tag":"error"},{"TagId":19688,"Tag":" site"},{"TagId":20154,"Tag":" 500"},{"TagId":68427,"Tag":" errors"},{"TagId":68428,"Tag":" 508"},{"TagId":68429,"Tag":" 504"},{"TagId":68430,"Tag":" 502"},{"TagId":68431,"Tag":" 503"},{"TagId":68432,"Tag":" down"}],"RelatedArticles":[],"AssociatedMedias":[],"PreferredCategoryId":0,"RootParentCategoryName":null,"RootParentCategoryId":0},"status":200,"statusText":"OK"},"/api/v1/ncpl/simplekb/getcategorybycategoryid:\"{\\\"categoryId\\\":2194}\"":{"body":{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryDto","ParentCategoryId":12,"Parent_Category_Name":"Hosting","FriendlyId":null,"ApprovedYN":true,"TreatAsTopicYN":false,"CreatedDateTime":"6/13/2013 8:34:05 AM","CurrentCategoryPaths":[{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryPathDto","Level":1,"CategoryId":12,"CategoryName":"Hosting"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryPathDto","Level":2,"CategoryId":2194,"CategoryName":"Tips & Tricks"}],"RelatedCategories":[],"AssociatedArticles":[{"ArticleId":9207,"Title":"How to clear cache in different browsers (Mac OS)","ArticleName":"How to clear cache in different browsers (Mac OS)","LiveDateTime":"2/2/1754 12:00:00 AM","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"02/25/2020"},{"ArticleId":9366,"Title":"Errors 500, 502, 503, 504 and 508. Reasons and ways of fixing","ArticleName":"Errors 500, 502, 503, 504 and 508. Reasons and ways of fixing","LiveDateTime":"2/2/1754 12:00:00 AM","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"12/28/2020"},{"ArticleId":9777,"Title":"How to use TCP traceroute","ArticleName":"How to use TCP traceroute","LiveDateTime":"2/2/1754 12:00:00 AM","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"06/27/2019"},{"ArticleId":9997,"Title":"What is hotlinking and how to prevent it","ArticleName":"What is hotlinking and how to prevent it","LiveDateTime":"2/2/1754 12:00:00 AM","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"09/13/2019"},{"ArticleId":10078,"Title":"How to do a hard refresh in Chrome, Firefox and IE?","ArticleName":"How to do a hard refresh in Chrome, Firefox and IE?","LiveDateTime":"2/2/1754 12:00:00 AM","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"10/29/2018"},{"ArticleId":10094,"Title":"How to create and download website backup automatically","ArticleName":"How to create and download website backup automatically","LiveDateTime":"2/2/1754 12:00:00 AM","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"09/06/2019"},{"ArticleId":10222,"Title":"How to configure a dedicated IP address to show the website","ArticleName":"How to configure a dedicated IP address to show the website","LiveDateTime":"2/2/1754 12:00:00 AM","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"10/06/2020"},{"ArticleId":10227,"Title":"How to work with the scan report","ArticleName":"How to work with the scan report","LiveDateTime":"2/2/1754 12:00:00 AM","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"06/12/2020"},{"ArticleId":10266,"Title":"How to connect to remote storage on CentOS server","ArticleName":"How to connect to remote storage on CentOS server","LiveDateTime":"2/2/1754 12:00:00 AM","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"07/23/2020"},{"ArticleId":10329,"Title":"How to enable Under attack mode for the domain in Cloudflare account","ArticleName":"How to enable Under attack mode for the domain in Cloudflare account","LiveDateTime":"2/2/1754 12:00:00 AM","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"11/06/2020"},{"ArticleId":10345,"Title":"How to install CAPTCHA on your website","ArticleName":"How to install CAPTCHA on your website","LiveDateTime":"2/2/1754 12:00:00 AM","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"11/25/2020"},{"ArticleId":9206,"Title":"How to clear cache in different browsers","ArticleName":"How to clear cache in different browsers","LiveDateTime":"2/2/1754 12:00:00 AM","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"12/10/2020"},{"ArticleId":9208,"Title":"How to clear cache in different browsers (Mobile OS)","ArticleName":"How to clear cache in different browsers (Mobile OS)","LiveDateTime":"2/2/1754 12:00:00 AM","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"10/29/2018"},{"ArticleId":9209,"Title":"How to clear cache in different browsers (Windows)","ArticleName":"How to clear cache in different browsers (Windows)","LiveDateTime":"2/2/1754 12:00:00 AM","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"03/27/2020"},{"ArticleId":9658,"Title":"How to use the Browser Console","ArticleName":"How to use the Browser Console","LiveDateTime":"2/2/1754 12:00:00 AM","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"11/23/2016"},{"ArticleId":397,"Title":"How to clear local DNS cache","ArticleName":"How to clear local DNS cache","LiveDateTime":"2/2/1754 12:00:00 AM","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"12/09/2019"},{"ArticleId":858,"Title":"How to get email headers","ArticleName":"How to get email headers","LiveDateTime":"2/2/1754 12:00:00 AM","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"06/12/2020"},{"ArticleId":9242,"Title":"How to prevent your hosting account from being hacked","ArticleName":"How to prevent your hosting account from being hacked","LiveDateTime":"2/2/1754 12:00:00 AM","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"05/26/2020"},{"ArticleId":9696,"Title":"How to protect your content from being copied","ArticleName":"How to protect your content from being copied","LiveDateTime":"2/2/1754 12:00:00 AM","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"05/26/2016"},{"ArticleId":9541,"Title":"How to optimize hosting account space","ArticleName":"How to optimize hosting account space","LiveDateTime":"2/2/1754 12:00:00 AM","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"12/28/2020"},{"ArticleId":9667,"Title":"What are Traceroute, Ping, Telnet and Nslookup commands?","ArticleName":"What are Traceroute, Ping, Telnet and Nslookup commands?","LiveDateTime":"2/2/1754 12:00:00 AM","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"08/02/2019"},{"ArticleId":9568,"Title":"My website is down: what to do?","ArticleName":"My website is down: what to do?","LiveDateTime":"2/2/1754 12:00:00 AM","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"01/28/2020"},{"ArticleId":9610,"Title":"What to do when I got an email 'Malicious Attempt to Access Your Hosting Account is Detected'","ArticleName":"What to do when I got an email 'Malicious Attempt to Access Your Hosting Account is Detected'","LiveDateTime":"2/2/1754 12:00:00 AM","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"06/09/2020"},{"ArticleId":9351,"Title":"Google malicious content – hints on how to remove it","ArticleName":"Google malicious content – hints on how to remove it","LiveDateTime":"2/2/1754 12:00:00 AM","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"12/07/2020"}],"AssociatedTags":[],"CategoryId":2194,"CategoryName":"Tips & Tricks"},"status":200,"statusText":"OK"},"/api/v1/ncpl/simplekb/getcategories:\"{\\\"parentCategoryId\\\":0,\\\"getTree\\\":true}\"":{"body":[{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2216,"CategoryName":"Spam Protection"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2217,"CategoryName":"Renewal"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2218,"CategoryName":"cPanel SSL Plugin"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2219,"CategoryName":"PHP Configuration"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2221,"CategoryName":"Multi-Domain SSL Certificates"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2222,"CategoryName":"Cancellation"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2223,"CategoryName":"Browser errors"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2224,"CategoryName":"Site Seal, Logo"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2225,"CategoryName":"SEO"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2226,"CategoryName":"Email Migration"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2211,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2227,"CategoryName":"SSL Resellers"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":true,"Description":"","ImageUrl":"/assets/img/pictograms/150/cloud-red.png","ShortDesc":"","CategoryId":2228,"CategoryName":"Apps","SubCategories":[{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2228,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2244,"CategoryName":"VPN"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2228,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2246,"CategoryName":"How to set up VPN?"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2228,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2248,"CategoryName":"Router VPN setup"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2228,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2249,"CategoryName":"Windows built-in VPN setup"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2228,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2251,"CategoryName":"Supersonic CDN"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2228,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":177,"CategoryName":"G Suite (Google Apps)"}]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2211,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2229,"CategoryName":"Hosting Resellers"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2232,"CategoryName":"DNSSEC"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2234,"CategoryName":"G Suite (Google Apps)"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2237,"CategoryName":"Host records setup"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2238,"CategoryName":"SSL installation errors"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":false,"Description":"","ImageUrl":"/assets/img/pictograms/150/easywp-red.png","ShortDesc":"","CategoryId":2239,"CategoryName":"EasyWP","SubCategories":[]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2228,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2244,"CategoryName":"VPN"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2228,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2246,"CategoryName":"How to set up VPN?"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2228,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2248,"CategoryName":"Router VPN setup"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2228,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2249,"CategoryName":"Windows built-in VPN setup"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2228,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2251,"CategoryName":"Supersonic CDN"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2252,"CategoryName":"InterWorx questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":false,"Description":"","ImageUrl":"https://files.namecheap.com/cdn/1055/assets/img/pictograms/150/video-red.png","ShortDesc":"","CategoryId":2253,"CategoryName":"How-To Videos","SubCategories":[{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2253,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2254,"CategoryName":"Domains How-To"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2253,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2255,"CategoryName":"Hosting How-To"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2253,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2257,"CategoryName":"Sales & Payments How-To"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2253,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2258,"CategoryName":"cPanel Email How-To"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2253,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2262,"CategoryName":"EasyWP How-To"}]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2253,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2254,"CategoryName":"Domains How-To"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2253,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2255,"CategoryName":"Hosting How-To"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2253,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2257,"CategoryName":"Sales & Payments How-To"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2253,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2258,"CategoryName":"cPanel Email How-To"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2260,"CategoryName":"Private Email Contacts and Calendars Setup"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2253,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2262,"CategoryName":"EasyWP How-To"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":27,"CategoryName":"Getting Started"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":false,"Description":"","ImageUrl":"/assets/img/pictograms/150/support-red.png","ShortDesc":"","CategoryId":5,"CategoryName":"General & Support","SubCategories":[]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2200,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":7,"CategoryName":"Billing FAQ"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2209,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":8,"CategoryName":"Transfer Information"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":22,"CategoryName":"Hosting Information"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":38,"CategoryName":"SSL General"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":9,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":45,"CategoryName":"Account Security"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":46,"CategoryName":"Domain Management"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2211,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":63,"CategoryName":"Namecheap API"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2228,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":177,"CategoryName":"G Suite (Google Apps)"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2179,"CategoryName":"Private Email: General Information"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2211,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2196,"CategoryName":"WHMCS module for SSL"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":false,"Description":"","ImageUrl":"/assets/img/pictograms/150/savings-red.png","ShortDesc":"","CategoryId":2200,"CategoryName":"Checkout & Billing","SubCategories":[{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2200,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":7,"CategoryName":"Billing FAQ"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2200,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2201,"CategoryName":"Domains Billing"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2200,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":21,"CategoryName":"Hosting Billing"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2200,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":71,"CategoryName":"SSL Certificates Billing"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2200,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2177,"CategoryName":"Private Email"}]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2200,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2201,"CategoryName":"Domains Billing"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":67,"CategoryName":"Activation"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2209,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":83,"CategoryName":"Transfer to Namecheap"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":9,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":43,"CategoryName":"Profile Management"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":10,"CategoryName":"DNS Questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":29,"CategoryName":"cPanel questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2215,"CategoryName":"Private Email: Mailbox Management"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2214,"CategoryName":"Email Forwarding"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2200,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":21,"CategoryName":"Hosting Billing"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":11,"CategoryName":"Dynamic DNS"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":9,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":44,"CategoryName":"Account Access"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2209,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":84,"CategoryName":"Transfer to another provider"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":68,"CategoryName":"Validation"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2182,"CategoryName":"cPanel: Software Management"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2187,"CategoryName":"cPanel: WordPress"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2209,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":219,"CategoryName":"Canceled Transfers"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2200,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":71,"CategoryName":"SSL Certificates Billing"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2176,"CategoryName":"Private Email: DNS Settings"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":69,"CategoryName":"Installation"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":false,"Description":"","ImageUrl":"/assets/img/pictograms/150/reseller-red.png","ShortDesc":"","CategoryId":34,"CategoryName":"Domains","SubCategories":[{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2232,"CategoryName":"DNSSEC"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2234,"CategoryName":"G Suite (Google Apps)"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2237,"CategoryName":"Host records setup"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":46,"CategoryName":"Domain Management"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":10,"CategoryName":"DNS Questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":11,"CategoryName":"Dynamic DNS"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":35,"CategoryName":"Registrations"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2207,"CategoryName":"Renewal questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":36,"CategoryName":"Domains with extended attributes"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":51,"CategoryName":"FreeDNS"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":15,"CategoryName":"Marketplace"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2208,"CategoryName":"3rd Party Services Setup"}]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":35,"CategoryName":"Registrations"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":70,"CategoryName":"Reissuance"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":false,"Description":"","ImageUrl":"/assets/img/pictograms/150/protection-red.png","ShortDesc":"","CategoryId":37,"CategoryName":"WhoisGuard","SubCategories":[]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2200,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2177,"CategoryName":"Private Email"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2178,"CategoryName":"Private Email: Webmail Features"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2207,"CategoryName":"Renewal questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2210,"CategoryName":"cPanel Add-ons"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2175,"CategoryName":"Private Email: Client Setup"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":false,"Description":"","ImageUrl":"/assets/img/pictograms/150/status-red.png","ShortDesc":"","CategoryId":2209,"CategoryName":"Domain Transfers","SubCategories":[{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2209,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":8,"CategoryName":"Transfer Information"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2209,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":83,"CategoryName":"Transfer to Namecheap"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2209,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":84,"CategoryName":"Transfer to another provider"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2209,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":219,"CategoryName":"Canceled Transfers"}]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":48,"CategoryName":"VPS"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":36,"CategoryName":"Domains with extended attributes"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":true,"Description":"","ImageUrl":"/assets/img/pictograms/150/server-red.png","ShortDesc":"","CategoryId":12,"CategoryName":"Hosting","SubCategories":[{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2219,"CategoryName":"PHP Configuration"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2225,"CategoryName":"SEO"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2252,"CategoryName":"InterWorx questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":27,"CategoryName":"Getting Started"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":22,"CategoryName":"Hosting Information"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":29,"CategoryName":"cPanel questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2182,"CategoryName":"cPanel: Software Management"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2187,"CategoryName":"cPanel: WordPress"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2210,"CategoryName":"cPanel Add-ons"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":48,"CategoryName":"VPS"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2188,"CategoryName":"Dedicated Server"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":30,"CategoryName":"WHM questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":32,"CategoryName":"DNS settings"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":103,"CategoryName":"LVE (CloudLinux)"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":89,"CategoryName":"SSH Access"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":205,"CategoryName":"FTP questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2180,"CategoryName":"MySQL questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2199,"CategoryName":"Hosting Migration"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2194,"CategoryName":"Tips & Tricks"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":239,"CategoryName":"WHMCS"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":33,"CategoryName":"SSL Installation"}]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2171,"CategoryName":"Private Email: Active Sync (Exchange) Setup"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2188,"CategoryName":"Dedicated Server"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":30,"CategoryName":"WHM questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":31,"CategoryName":"cPanel Email FAQs"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":51,"CategoryName":"FreeDNS"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":false,"Description":"","ImageUrl":"/assets/img/pictograms/150/email-red.png","ShortDesc":"","CategoryId":93,"CategoryName":"Email service","SubCategories":[{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2216,"CategoryName":"Spam Protection"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2226,"CategoryName":"Email Migration"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2260,"CategoryName":"Private Email Contacts and Calendars Setup"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2179,"CategoryName":"Private Email: General Information"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2215,"CategoryName":"Private Email: Mailbox Management"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2214,"CategoryName":"Email Forwarding"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2176,"CategoryName":"Private Email: DNS Settings"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2178,"CategoryName":"Private Email: Webmail Features"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2175,"CategoryName":"Private Email: Client Setup"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2171,"CategoryName":"Private Email: Active Sync (Exchange) Setup"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":31,"CategoryName":"cPanel Email FAQs"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2186,"CategoryName":"cPanel Email: Client Setup"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2204,"CategoryName":"Private Email: Video Overview"}]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":32,"CategoryName":"DNS settings"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":15,"CategoryName":"Marketplace"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2186,"CategoryName":"cPanel Email: Client Setup"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2208,"CategoryName":"3rd Party Services Setup"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2204,"CategoryName":"Private Email: Video Overview"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":false,"Description":"","ImageUrl":"/assets/img/pictograms/150/security-red.png","ShortDesc":"","CategoryId":14,"CategoryName":"SSL Certificates","SubCategories":[{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2217,"CategoryName":"Renewal"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2218,"CategoryName":"cPanel SSL Plugin"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2221,"CategoryName":"Multi-Domain SSL Certificates"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2222,"CategoryName":"Cancellation"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2223,"CategoryName":"Browser errors"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2224,"CategoryName":"Site Seal, Logo"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2238,"CategoryName":"SSL installation errors"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":38,"CategoryName":"SSL General"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":67,"CategoryName":"Activation"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":68,"CategoryName":"Validation"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":69,"CategoryName":"Installation"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":70,"CategoryName":"Reissuance"}]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":true,"Description":"","ImageUrl":"/assets/img/pictograms/150/performance-red.png","ShortDesc":"","CategoryId":9,"CategoryName":"My Account","SubCategories":[{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":9,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":45,"CategoryName":"Account Security"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":9,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":43,"CategoryName":"Profile Management"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":9,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":44,"CategoryName":"Account Access"}]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":103,"CategoryName":"LVE (CloudLinux)"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":false,"Description":"","ImageUrl":"/assets/img/pictograms/150/affiliates-red.png","ShortDesc":"","CategoryId":55,"CategoryName":"Affiliates","SubCategories":[]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":89,"CategoryName":"SSH Access"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":false,"Description":"","ImageUrl":"/assets/img/pictograms/150/tools-red.png","ShortDesc":"","CategoryId":2211,"CategoryName":"API & Resellers","SubCategories":[{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2211,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2227,"CategoryName":"SSL Resellers"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2211,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2229,"CategoryName":"Hosting Resellers"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2211,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":63,"CategoryName":"Namecheap API"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2211,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2196,"CategoryName":"WHMCS module for SSL"}]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":false,"Description":"","ImageUrl":"/assets/img/pictograms/150/timer-red.png","ShortDesc":"","CategoryId":2212,"CategoryName":"Legacy Products","SubCategories":[]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":205,"CategoryName":"FTP questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2180,"CategoryName":"MySQL questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2199,"CategoryName":"Hosting Migration"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":false,"Description":"","ImageUrl":"/assets/img/pictograms/150/premiumdns-red.png","ShortDesc":"","CategoryId":2231,"CategoryName":"PremiumDNS","SubCategories":[]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2194,"CategoryName":"Tips & Tricks"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":239,"CategoryName":"WHMCS"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":33,"CategoryName":"SSL Installation"}],"status":200,"statusText":"OK"}}

500 error: Internal Server Error

502 error: Bad Gateway

503 error: Service Unavailable

504 error: Server is unavailable

508 error: Resource Limit Is Reached

500 error: Internal Server Error

What does it mean?

The Web server encountered an unexpected condition that prevented it from fulfilling the request by the client for access to the requested URL.

Why does it appear?

1. .htaccess file

The most widespread reason of such kind of an error is the incorrect syntax of the .htaccess file or existence of incorrect directives in it.

.htaccess file can be found in cPanel > File Manager menu (do not forget to select Show hidden files when accessing it).

We recommend starting re-naming the .htaccess file temporarily to understand whether the issue is related to it or not. You can use FTP or cPanel File Manager -> Rename option. If this helped and you’ve found out .htaccess is the culprit, start commenting out lines in .htaccess by adding # to the beginning of each line one by one.

In case the error does not disappear after the .htaccess file modification, you need to check the error_log file and the latest PHP error records in it.

Do not forget to rename the file and uncomment the lines back.

2. Incorrect permissions of a file or directory

That can be another reason for 500 error. Permissions can be corrected in cPanel > File Manager > Change Permissions.

Mind the correct permissions:

files - 0644
folders - 0755

3. Reaching LVE limits

It is possible the error is caused by the fact that your hosting account is exceeding virtual resource limit. There are several ways of checking it:

Resources Usage page in cPanel
Through SSH tunnel. The Linux top -c command will show real-time information and statistics about your running processes.

NOTE: SSH is not enabled by default. You need to contact the Live Chat team to get the access or enable it from your side in the cPanel following this guide.

Solution: If your account is reaching its LVE limits, we recommend checking the error_log file and the latest error messages to find which script, plugin, etc. causes the issue. Once you know the cause, you should optimize your site/account performance to ensure it does not hit your account resource limits anymore.

If the steps above did not help, submit a ticket to Hosting department and our technical specialists will assist you.

502 error: Bad Gateway

What does it mean?

The server received an invalid response from another server it was accessing while attempting to load the web page or fulfill another request by the browser

Why does it appear?

It appears when the Apache web server is not able to process the request. Such error can be connected with the incorrect functionality of a proxy server, DNS server or hosting server itself. Below you can find the most common reasons for the error:

1. The increasing load on a server. It may be caused by resource intensive activity of some cPanel users, internal server technical failure or lack of server resources to process all incoming requests.

2. Our technical team catches such errors during the regular monitoring, and it generally takes from 10 to 30 minutes to fix it and restore normal functionality.

So if you receive 502 error while trying to access your site, try to access it in 10 minutes again and if the error is still there, contact our Live Support team.

503 error: Service Unavailable

What does it mean?

This error indicates that the server is unable to process the request properly.

Why does it appear?

The Webserver is currently unable to handle the HTTP request due to a temporary overloading or maintenance of the server.
Also among reasons can be:
- inodes/disk overusage;
- irrelevant php.ini/htaccess directives;
- incorrect php version used;
- lack of memory etc.

Solution:

1. Switch PHP versions;
2. Check disk space and inodes usage, etc.;
3. Check error logs and the latest error messages to find which script, plugin, etc. causes the issue;
4. Check our status blog or contact our support team to ensure the server is up and running.

If the solutions above have not helped, contact our Live Support for the detailed investigation.

504 error: Server is unavailable

What does it mean?

The server received an invalid response from another server it was accessing while attempting to load the web page or fulfill another request by the browser.

Why does it appear?

The reasons for this error are almost the same as for 502 error. The difference is that unlike 502 error where the invalid response was received from the server, the response was not received at all within a specific time frame. Thus, the request timed out stating that the server is unavailable. That means that during the highest load peaks, Apache is not able to process the number of requests and put them into a queue.

Since the error is in 90% of cases connected with the server load, and all services are monitored, our Technical Team is notified about the issue right away and is able to resolve it within 10-30 minutes. Once more, the possible reason is the script in your account that requires more time to execute than it is configured on the server by default.

Solution: Check our status blog or contact our support team to ensure the server is up and running. If the server’s performance is normal, most probably one of your scripts requires more time to execute. The solution for this case is to increase the PHP time limit for script execution. It can be done in the php.ini file by increasing max_execution_time value. Note that the LSPHP directive in .htaccess should already contain the correct php.ini path. The optimization of a script performance is the second way of fixing the issue.

NOTE: max_execution_time can be increased up to 300 seconds.

508 error: Resource Limit Is Reached

What does it mean?

It means that your website is hitting Entry Processes.

Why does it appear?

Each LVE limits the number of entry processes (Apache processes entering into LVE) to prevent single site exhausting all Apache processes. If the limit is reached, then mod_hostinglimits will not be able to place Apache process into LVE and will return error code 508. You can check the resource usage of your account by logging into cPanel > Resources Usage menu or in real time using the SSH command top -c. If the error appears too often, optimization of scripts or an account upgrade to the plan with higher server resource limits will be required.

Solution:

1. If you are a WordPress user, refer to our specially created article.

2. In case you have a Dedicated Server with CloudLinux installed, you can use LVE Manager to control resource limits for a particular user or modify limits for the packages.

3. If it is a permanent issue and the above suggestions did not help, then it is recommended to consider upgrading your hosting plan to the package with higher server resource limits. Remember this article describes the most common reasons of the errors and common practices to fix them. If the recommendations do not help, contact us via Live Chat or the ticket system and we will be happy to help.

Updated

12/28/2020

Viewed

92865 times