Namecheap Private Email DNS records for domains on Namecheap Hosting nameservers

If your domain is hosted with us (using our hosting nameservers dns1-2.namecheaphosting.com) and you would like to use the Namecheap Private Email service, you can set appropriate MX, CNAME, SRV and TXT records in your cPanel. We have both a step-by-step article and video guide on how to log into cPanel for your convenience. 

NOTE: We will use the nctest.info domain in the guide as an example.


1. Log into cPanel and navigate to the Domains section > the Zone Editor menu:




2. Click the Manage button next to the domain which DNS zone you would like to edit:



3. Choose the MX option and remove all existing MX records:



4. Once done, using the +Add Record box add 2 new MX records with 10 priority:

mx1.privateemail.com
mx2.privateemail.com




Verify the changes:



Next, go to the Email section in cPanel > the Email Routing menu:



If you have several domains or subdomains, choose the needed domain from the drop-down list and set Email Routing to Remote Mail Exchanger > click Change:




5. Now go back to the cPanel home page and navigate to the Domains section > the Zone Editor menu:



Click the Manage button next to the domain which DNS zone you would like to edit:



6. At this step, you will need to update DNS records for your domain.

NOTE: make sure to not edit/remove A record for your domain name, as it may result in your website downtime.



Create the new ones (or edit present ones) with the following syntax:
 

                      mail.yourdomain.com      CNAME   1200  privateemail.com

                               default._domainkey   TXT       1200   should be generated and copied using this guide

(NOTE: DKIM record is a mandatory entry to ensure outgoing mail works correctly. It can be generated only after a mailbox has been created.)

                               yourdomain.com        TXT        1200  v=spf1 include:spf.privateemail.com ~all
          
            autoconfig.yourdomain.com     CNAME    1200  privateemail.com

         autodiscover.yourdomain.com     CNAME   1200  privateemail.com

_autodiscover._tcp.yourdomain.com    SRV        1200    Priority: 0
                                                                                          Weight: 0
                                                                                          Port: 443  
                                                                                          Target: privateemail.com



Once done, verify the changes:

Allow up to 30 minutes for the records to propagate and check the work of your mail service.

That's it!

              
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