If your domain is hosted with us (using our hosting nameservers dns1-2.namecheaphosting.com) and you would like to use Namecheap Private Email service, you can set appropriate MX, CNAME, SRV and TXT records in your cPanel. We have both a step-by-step article and video guide on how to log into cPanel for your convenience.
1. Log into cPanel and navigate to Domains section > Zone Editor menu:
3. Click the Manage button next to the domain which DNS zone you would like to edit:
2. Choose MX option and remove all existing MX records:
3. Once done, using +Add Record box add 2 new MX records with 10 priority:
Verify the changes:
Next, go to Email section in cPanel > Email Routing menu:
If you have several domains or subdomains, choose the needed domain from the drop-down list and set Email Routing to Remote Mail Exchanger > click Change:
4. Now go back to cPanel home page and navigate to the Domains section > Zone Editor menu:
Click the Manage button next to the domain which DNS zone you would like to edit:
5. At this step you will need to update DNS records for your domain.
NOTE: make sure to not edit/remove A record for your domain name, as it may result in your website downtime.
Create the new ones (or edit present ones) with the following syntax:
mail.yourdomain.com CNAME 1200 privateemail.com
default._domainkey TXT 1200 should be generated and copied using this guide
yourdomain.com TXT 1200 v=spf1 include:spf.privateemail.com ~all
autoconfig.yourdomain.com CNAME 1200 privateemail.com
autodiscover.yourdomain.com CNAME 1200 privateemail.com
_autodiscover._tcp.yourdomain.com SRV 1200 Priority: 0
Once done, verify the changes: