Differences between Namecheap Private Email and cPanel email

Web-hosting email service included in cPanel is a common email hosting, which allows you to send emails, manage email accounts through webmail and email clients (Outlook, Thunderbird, Mail.app, .etc) via SMTP/POP/IMAP connection/protocols.

That service is a good choice if you need to use a number of standard email accounts.

All regular email service features are available for Namecheap Private Email users as well. However, with the Namecheap Private Email, you can also set up Exchange accounts to synchronize appointments, tasks, calendar and email folders between your Namecheap Private Email account and supported devices and email clients.

Also, you can use packages benefits. That will allow you to do such things as:

  • create a public space in shared folders
  • set and control tasks
  • create and manage work schedules
  • monitor the availability of colleagues for participating in meetings/discussions organization
  • share data
  • control who has access to specific files etc.

Thus, Namecheap Private Email is a great choice for organizations and optimization of teamwork using email clients/mobile devices.

You can use only one of the email hosting services at the same time – Namecheap Private Email or web-hosting email service.

If you buy one of our Shared Hosting packages, you will get cPanel email hosting by default. However, if you would like to use Namecheap Private Email, your cPanel email hosting will not work. If you are going to use Namecheap Private Email, you need to set up MX records for your domain per this article or contact our Support Team to help you with this. Take a look at the following table with the list of the main email hosting features. This information may help you to choose the most suitable type of hosting for you.

Feature/Option Private Email service cPanel email service
SMTP/IMAP/POP3 support Yes Yes
Web interface access Yes Yes
Anti-spam protection Yes Yes
Mobile Support (synchronization of email
to your mobile device)
Yes Yes
Full Mobile Support (synchronization of email,
contacts, calendar, tasks and notes from
the server to your mobile device)
Outdated Business and Business Office plans and
new Pro and Ultimate
Collaboration tools (shared tasks, contacts, calendars and files) Business, Business Office (outdated),
Pro and Ultimate
File storage Private (outdated): 1GB
Business (outdated): 10GB
Business Office (outdated): 15GB
Platinum (outdated): 30GB
Starter plan: 2GB
Pro: 15GB
Ultimate: 30GB

You can use Disk space of your hosting
account as a file storage and access the stored
files via File Manager menu in cPanel.
Email storage Starter : 5GB for emails
Pro : 30GB for emails
Ultimate : 75GB for emails

For Shared Hosting/Single Reseller cPanel accounts, email storage shall not exceed the 10GB limit.
Mailboxes included by default
1 mailbox per subscription with the outdated
Private, Business, Business Office
Platinum: 5
Starter: 1
Pro: 3
Ultimate: 5

Stellar plan: 30 email accounts
Nebula Reseller plan: 30 email accounts
Stellar Plus/Stellar Business plans and Galaxy Expert/Universe Pro Reseller plans: unlimited
Old Value plan: 50 email accounts
Old Professional plan: 100 email accounts
Old Ultimate/Business SSD/Reseller plan: unlimited
Price for additional mailbox Private (outdated): $6.88/year
Business (outdated): $19.88/year 
Business Office (outdated): $37.88/year
Platinum (outdated): $39.88/year
Starter plan: $8.88/year
Pro: $25.88/year 
Ultimate: $39.88/year

Maximum number of mailboxes depends on the
package and cannot be changed.
Max attachment size
55 MB 50 MB
Outgoing email limits Up to 50 emails/hour per trial subscription
Starter - 500 emails/hour per domain
Pro - 1000 emails/hour per domain
Ultimate - 1500 emails/hour per domain
We may decrease this limit, at Our sole discretion,
if your account confidence should be confirmed.
From 50 to unlimited.
You can find more details here.

cPanel email service provides you with Roundcube webmail interface:

As for the Private Email service, this is how the webmail interface looks like:

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