EasyWP: F.A.Q.

WordPress
General

WordPress

Here you can find answers to many common questions about our EasyWP product.

  • What version of WordPress will be used for my website?
We will install the latest major version of WordPress.

  • Do you offer automatic WordPress Core Updates?
WordPress automatically checks and updates its core components for minor and security updates. You can read more about Automatic Background Updates on the WordPress website.

If you have installed third party plugins or themes, these will need to be updated manually from the WordPress admin section.

  • How do I access the WordPress admin section?
Either go to http://your-website/wp-admin (where your-website is the URL of your website) or log into the EasyWP dashboard and click the three vertical dots to the right hand side of your EasyWP application and click 'Go to wp-admin'.

You can install any theme of your choice using WordPress dashboard or even upload your own theme files using built-in WordPress menu.
NOTE: While choosing which theme to install, we always recommend you avoid untrusted sources, as well as illegal free downloads of premium plugins, as these could break your site or compromise your site security. Also, make sure that the theme is compatible with the WordPress version and other plugins you have installed.

  • Are there any plugins that are not allowed to be installed?
Generally speaking, we don’t have restrictions on plugins. However, we do have a small shortlist of banned plugins here. These are blocked because they are known to be bad, known to hurt your website or known to cause performance issues.

  • What about caching plugins?
At EasyWP we are offering 3 levels of advanced caching. This delivers more speed, more agility and reduced load times. Page, object, and database caching plugins won't be needed. If you have plugins that optimize/minify content (such as CSS, Javascript, etc.), these will continue to work fine.

NOTE: While choosing which plugins to install, we always recommend you avoid untrusted sources, as well as illegal free downloads of premium plugins, as these could break your site or compromise your site security. Also, make sure that all plugins are compatible with the WordPress version and other plugins you have installed.

  • Are there any PHP functions disabled for my WordPress website?
Yes, there are. To check what PHP functions are disabled, refer to this article.

  • Can I install WordPress MU/Multisite with EasyWP?
No, EasyWP doesn't support WordPress Multisite at the moment.

  • Is it possible to install WordPress on a subdomain?
EasyWP WordPress site can be created on a domain registered with us or a free address (e.g. https://blog-user.easywp.com). It is not possible to host your custom subdomains with EasyWP.


  • Can I use Google Analytics?
You sure can! There are several Google Analytics plugins you can install to make this easier.

  • Will I be able to set up a contact form?
There are a number of free and paid plugins that allow you to create a simple contact or mail form. One example is Simple Contact Form Plugin – Pirate Forms which has a very simple setup.

  • Can I connect my WP installation to a database hosted elsewhere?
For security reasons we do not allow you to connect to an external database.


General

  • How many websites can I create with EasyWP?
EasyWP allows you to create one WordPress website. However, you may create more websites by ordering additional EasyWP subscriptions.

  • How many EasyWP subscriptions can I order?
 We do not have any restrictions on how many subscriptions you can order per Namecheap account.

  • Do I get FTP/SSH/SFTP access to my website?
We do offer SFTP.  To learn how to connect your WordPress website on EasyWP, refer to this article.

No, we do not provide cPanel. However, EasyWP comes with custom dashboard you will be able to backup, restore, put into a maintenance mode and more with just a click or two.

  • Do I get access to File manager and PHPMyAdmin?
Currently, we provide none, but we plan to add access to the files through SFTP and to a database through PHPMyAdmin in the near future.

  • Do you offer a CDN?
No, we do not provide a CDN at this moment, however. We do plan to provide it in the future.

  • Can I get a dedicated IP address?
No, we do not provide a dedicated IP address at this time.

  • Do you limit the number of visitors I can have to my website?
Generally speaking, we do not limit the number of visitors that can visit your website. However, we recommend the Starter plan for websites with up to 50,000 visitors per month, the Turbo plan for 200,00 visits per month, and Supersonic for 500,000 visitors.



EasyWP is Namecheap's fast and reliable Managed WordPress Hosting solution.


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