EasyWP: F.A.Q.

WordPress
General

WordPress

Here you can find answers to many common questions about our EasyWP product.

  • What version of WordPress will be used for my website?
We will install the latest major version of WordPress.

  • Do you offer automatic WordPress Core Updates?
WordPress automatically checks and updates its core components for minor and security updates. You can read more about Automatic Background Updates on the WordPress website.

If you have installed third party plugins or themes, these will need to be updated manually from the WordPress admin section.

  • How do I access the WordPress admin section?
Either go to http://your-website/wp-admin (where your-website is the URL of your website) or log into the EasyWP dashboard and click the three vertical dots to the right hand side of your EasyWP application and click 'Go to wp-admin'.

  • Are there any plugins that are not allowed to be installed?
Generally speaking we don't have restrictions on plugins. If we notice that a plugin is causing performance issues, we will be in touch to discuss optimizations.

  • What about caching plugins?
Page, object and database caching plugins won't be needed. At EasyWP we implement a content cache technologyon our end to filter requests to your website and ensure that we can deliver your website as fast as possible. If you are using plugins like WP Super Cache, W3 Total Cache or WP Rocket we suggest removing them to avoid plugin conflicts or other issues. If you have plugins that optimise/minify content (such as CSS, Javascript etc.) these should continue to work fine.

NOTE: While choosing which plugins to install, we always recommend you avoid untrusted sources, as well as illegal free downloads of premium plugins, as these could break your site or compromise your site security. Also, make sure that all plugins are compatible with the WordPress version and other plugins you have installed.

  • Are there any PHP functions disabled for my WordPress website?
Yes, there are. To check what PHP functions are disabled, refer to this article.

  • Can I install WordPress MU/Multisite with EasyWP?
No, EasyWP doesn't support WordPress Multisite at the moment.

  • Can I use Google Analytics?
You sure can! There are several Google Analytics plugins you can install to make this easier.

  • Will I be able to set up a contact form?
There are a number of free and paid plugins that allow you to create a simple contact or mail form. One example is Simple Contact Form Plugin – Pirate Forms which has a very simple setup.

  • Can I connect my WP installation to a database hosted elsewhere?
For security reasons we do not allow you to connect to an external database.


General

  • How many websites can I create with EasyWP?
You may create one WordPress website with the current EasyWP Starter Plan.

  • How many EasyWP subscritions can I order?
  We currently allow one EasyWP subscription per Namecheap account.

  • Do I get FTP/SSH/SFTP access to my website?
Not yet, but we intend to add this feature in the future.

  • Do you offer a CDN?
No, we do not provide a CDN at this moment, however. We do plan to provide it in the future.

  • Can I get a dedicated IP address?
No, we do not provide a dedicated IP address at this time.

  • Do you limit the number of visitors I can have to my website?
We do not limit the number of visitors that can visit your website each day/month.


EasyWP is Namecheap's fast and reliable Managed WordPress Hosting solution.


Need any help? Contact our HelpDesk


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