How do I install an SSL using your cPanel plugin?

We provide free 1-year PositiveSSL certificates for new domains and subdomains added to a Shared Hosting plan. The SSL certificate gets installed automatically and we set up HTTPS redirect.

Note that you can disable HTTPS redirect in Namecheap SSL plugin in Installed via plugin tab or uninstall it if you don’t want to use SSL.

If the SSL certificate has not been installed automatically or you need to install some other SSL, please follow the instructions below.

It is only possible to install PositiveSSL and EssentialSSL certificates using Namecheap SSL plugin. Please refer to Installation Instructions or contact our Support Team for assistance with installation of other SSL products.

Installation of a new certificate

The Namecheap SSL plugin is located in the Exclusive for Namecheap customers section in your cPanel.

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Note: Before you activate your certificates, make sure your domain name is pointed to your shared hosting server, otherwise certificate will get stuck in the INPROGRESS status and installation will not be completed.

First off, please click Sync with Namecheap button to synchronize the certificate information.

Click Install button next to the certificate you wish to install.


You will be forwarded to a page asking you to choose which domain name you want to install the certificate for. This must be a domain/subdomain hosted within your current cPanel account.

You may be asked if you would like to replace the existing SSL. Click Yes, replace.

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The next step is to confirm your administrative email address. You may also enter another one here. The certificate files will get sent to this email address.

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Click on Install Certificate.

Next, you’ll be forwarded to Installed via plugin tab, where you can see the certificate processing installation. The certificate is removed from My Namecheap SSL tab and will now be visible under Installed via plugin tab.


In 10-15 minutes, the certificate will be self-validated and installed on the server. The certificate status in the plugin SSL list will change to Active.

Use Sync with Namecheap button to get the status updated in 10-15 minutes after finishing the previous steps.

If you faced an issue, please contact our Support Team for assistance.


Enabling HTTPS-redirect

It is also possible to enable the automatic https:// redirect for your site with the help of the SSL plugin once the certificate is active and installed. Please make sure the certificate has Active status before performing the actions below.

  1. Go to Installed via Plugin section in the Namecheap SSL plugin.
  2. Locate your active certificate and click the HTTPS Redirect toggle.
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  4. In a minute, you will see the https:// redirect turned on for your domain.
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    If you decide to turn the https:// redirect off, you can simply click the toggle one more time.
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    Note: Please keep in mind, that if you are using Prestashop, Magento or OpenCart CMS to build your web site, there may be issues with insecure content. Please contact our Support Team in order to resolve the issue.


Installation of the certificate which has already been issued

If you have a certificate which has already been issued via your Namecheap account, it can still be installed using the plugin.

It will be displayed under My Namecheap SSL tab in your plugin and will have Active status.


Click on Active button and you’ll see a Reissue and Install drop-down. The rest of the process is the same as for a new certificate. As soon as the certificate is reissued and installed, it will be moved to Installed via plugin tab.
If this certificate was issued under your Namecheap account and previously installed outside the plugin, it will be displayed the same way and can be installed the same way.


Certificate Renewal

The option to renew the certificate is available in 1 month period prior to expiration date. The item in your plugin will obtain Due status. Once you click on it, you will see the Renew button.


If the certificate has expired, it cannot be renewed due to certificates' technical nature. The only solution is to purchase a new certificate which will be offered by the plugin:


After clicking on Reorder you will be redirected to your Namecheap's website shopping cart with the same product already added to it.

Note that you can purchase the renewal PositiveSSL for 1 year with 50% discount using coupon code ‘yourfreesslrenewal’. Renewal SSL for 2 years can be obtained at a regular price.

Once the renewal certificate is purchased, you will be able to proceed with its activation.

Comments

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If you need specific help with your account, feel free to contact our Support Team. Thank you.

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