Yes, your hosting account can be transferred to another Namecheap user. However, this can be done only by our Billing representatives.
To request the package transfer, you can send an email to
billing@namecheap.com or contact our
Live Chat support.
For us to be able to verify your account information before the transfer, please provide the following details when submitting your request:
- Source user Namecheap account username:
- Source user Support PIN:
- Identification of the service (domain name/cPanel username for Shared/Reseller hosting package; main IP address for VPS/dedicated server):
- Destination user Namecheap account username:
- Destination user full name or email address stored in the destination Namecheap account:
In case the provided details do not correspond to the ones stored in any of the accounts, the system will not allow to perform the transfer. If needed, it is possible to update information in the Namecheap profile by following the instructions from this article.
Once the information is confirmed, the hosting account will be transferred.
That's it!
