Can I transfer my hosting account to another Namecheap user?
Yes, your hosting account can be transferred to another Namecheap user. However, this can be done only by our billing representatives. In order to get your account transferred please submit a ticket to our Billing department.
You will be asked to verify your account information before the transfer, so please provide the following details along with your request:
- Source user Namecheap account username:
- Source user Support PIN:
- Identification of the service (domain name, cPanel username, Order ID/Transaction ID):
- Destination user Namecheap account username:
- Destination user full name:
In case the provided details do not correspond to the ones stored in any of the accounts, the system will not allow to perform the transfer. If needed, it is possible to update information in the Namecheap profile by following the instructions from this article.
Once the information is confirmed, the hosting account will be transferred.
In order to find your Support Pin, click here