How to set up FastVPN on Windows

From the FastVPN page, select your desired plan:


FastVPN Windows App setup starts with launching the app and signing into your Namecheap account or creating a new account:

Screenshot of the window to create a VPN account

Once you are logged in, enter payment details and confirm your purchase:


To install the app, you can use the link directly from the FastVPN for Windows page by clicking the Download button in the Download VPN for Windows section:



Once the app is successfully installed, the FastVPN icon will appear in the Windows bar. Click this icon and sign into your existing Namecheap account:



Once signed in, you will see the FastVPN system tray icon with Compact mode:


Right click on the FastVPN icon in the tray menu for Compact mode. Under Compact mode, you will have:

  • Best Available
    From here you can connect to the "Best Available" location:
 

  • Favorite
    From here you can connect to your favorite locations. Note that you will be able to add your favorite location if you have not chosen any before:
 

  • Show FastVPN will redirect you to the expanded view with more options where you can see all locations, add/remove the favorite country or city, connect to country or city:

Here you can favorite a country:


Or favorite a city:


You can have multiple levels of connections, either connect at a country level:


Or connect to a city location:


  • Settings will redirect you to the expanded view where you will have more options:

Under General Settings, you will have:

  • Kill Switch disconnects your internet connection when FastVPN is not available ensuring your online security.
    Note
    : if Kill-Switch is turned on and you are not connected to VPN, the ping information cannot be retrieved and you will need to:
    1. Turn off Kill-Switch.
    2. Connect to VPN.    
    3. Then turn back ON Kill-Switch.
  • Startup ensures the app is launched upon startup.
  • Auto-Protect will always keep your traffic protected when you use the Internet on your device.
  • Network detection notification will ask to connect to VPN upon new network detection.
  • Trusted WiFi networks allow you to add current network to trusted. Trusted WiFi networks are the WiFi networks that you trust or already have a VPN connection on, for which you do not want to use FastVPN.
  • Theme Appearance allows selecting light or dark themes for the FastVPN app.
  • About FastVPN where you can check the app version.
  • Sign out from the app.
  • Quit App.

Under Protocol Settings, you will have:

  • WireGuard®* - fast, secure, easy-to-use protocol has strong encryption, perfect forward secrecy, and minimal attack surface.
    WireGuard® is a modern VPN protocol that offers improved performance, security, and simplicity compared to traditional VPN protocols.
    With WireGuard® you can enjoy faster VPN speeds, better encryption, and lower latency, making your online experience even more seamless.
    To use WireGuard®, simply update your FastVPN app to the latest version, choose the WireGuard® protocol from the app settings and select a server location. Once you connect to the server, FastVPN will automatically establish a secure VPN connection using WireGuard®.

    *All Rights Reserved. "WireGuard" and the "WireGuard" logo are registered trademarks of Jason A. Donenfeld.

  • IKEv2 - a 256-bit encryption, secure, stable and mobile-oriented protocol.
  • OpenVPN - also a 256-bit encryption protocol. It has strong desktop support and requires third-party software.
    • TCP (Transmission Control Protocol).
      • High reliability compatibility.
    • UDP (User Datagram Protocol).
      • Best for slow connections and transmitting the time-sensitive data.
  • Scramble function - allows you to add obfuscation capability to OpenVPN in order to bypass network sensors that detect VPN usage in  order to block it.
  • Install/Reinstall Tap Driver - installs the required third-party software for using OpenVPN.

Under Log Details, you will have:

  • Track Your User Behavior - allows you privately turning on user tracking logs. They will be visible only to you.
  • Data Consumption - allows you to track Downloads and Uploads.
  • Log Details - improve your troubleshooting experience.

Under Notifications, you will be notified of important announcements and alerts:



Under Get Help you will have:
  • Send Feedback - allows you to submit feedback from the app.
  • Frequently Asked Questions - to access our knowledge base.
  • Customer Support - allows you to contact our support directly by clicking the “Chat with a Live Person” link.



Under Terms and Policies  you will have:
  • Terms of Service.
  • Privacy Policy.
  • Send feedback allows you to submit feedback from the app.



In case of failure in using the FastVPN application, you will be able to send a Problem Report to let us know about the issues you are having with FastVPN.
 
The corresponding pop-up will appear if there is a problem:



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