How to set up FastVPN on iOS

To add VPN to your iPhone or iPad, select your desired plan from the FastVPN page:


Once you click Get started, you will be prompted to sign into your Namecheap account:


or to create a new account:


Once you are logged in, enter payment details and confirm your purchase of the FastVPN application:


Now you will need to install the FastVPN app on your iPhone, iPad, or another iOS device from the Apple App Store.

Once the iOS app is successfully installed, the FastVPN icon will appear in the menu bar. Click this icon and sign into your existing Namecheap account:


To add a new VPN configuration, click Allow:


Once access is granted, you may either choose to connect to one of the available locations, or allow the service to select the best VPN location (i.e. the location with the most preferable download speed, latency, and distance for a user).

The greater is the distance between you and the chosen location, the greater is the latency. The delay also depends on networking efficiency and quality of the routing devices.

From the Connect VPN screen, you can:

Connect to the best available location directly using the ConnectVPN button:


Choose a Preferred Location. Tap the arrow next to the current location to access the list of available locations:


From here, you can choose between All locations and locations For streaming.
  • All Locations include our full range of servers for private browsing. This mode is ideal for general browsing, online activities, and ensuring your privacy and security while connected to any server location:


  • For Streaming option offers locations optimized specifically for streaming services, ensuring smoother and faster streaming experiences. Choose this mode if you want to access streaming content with ease. For more details, please refer to How to Use FastVPN Streaming Mode article.


 
You can also add locations to Favorites by clicking the "star" icon as shown below:



Choose a desirable location from the list of all available locations, streaming locations or your pre-registered favorite list and tap on the location to connect. The app will automatically initiate a connection to the selected location. Once connected, the status will likewise be updated:



To open the Preferences, tap on the Gear icon:



Settings are categorized into General and Advanced sections.

In the General settings, you will find options that are commonly used, providing essential controls for your VPN experience. Here, you will find the following:
  • Options for Protocol selection:

    - IKEv2 -  secure, stable and mobile-oriented protocol, faster than other protocols but only supported on limited platforms.

    - WireGuard®* - fast, secure, easy-to-use protocol that has strong encryption, perfect forward secrecy, and minimal attack surface.
    *All Rights Reserved. "WireGuard" and the "WireGuard" logo are registered trademarks of Jason A. Donenfeld.

  • Theme Appearance allows you to choose light or dark themes for the FastVPN app or automatically adjust the theme from light to dark during the day:



Under Advanced Settings, you will have:
  • Auto-Protect will always keep your traffic protected when you use the Internet on your device.
  • Untrusted network notifications will ask to connect to VPN upon new network detection.
  • Trust cellular networks.
  • Trusted WiFi networks allow you to add a current network to trusted. Trusted WiFi networks are the WiFi networks that you trust or do already have a VPN connection on, for which you do not want to use the FastVPN.
  • Split tunneling feature allows you to select the apps that you prefer to be routed through your Internet Service Provider, instead of FastVPN. Learn more



NOTE: To enhance user experience, Streaming Mode features a simplified interface with fewer settings, making it easy to use for everyone. While in Streaming Mode, Advanced settings and Protocols are not available for customization.

Under Account you will have:
  • Username;
  • Subscription information;
  • Delete account request;
  • Sign Out option.

Under Notifications, you will be notified of important announcements and alerts:

         

Under Log Details, you will have:
  • Data Usage option that allows you to track Downloads and Uploads:

Under Get Help, you will have:
  • Send Feedback option that allows you to submit feedback from the app:

  • Frequently Asked Questions with an option to access our Knowledgebase.
  • Customer Support option allowing you to contact our Support directly by clicking the “Chat with a Live Person” link:

Under Terms and Policies, you will have:
  • Terms of Service.
  • Privacy Policy.
  • Licenses:

In case of failure in using the FastVPN application, you will be able to send a Problem Report to let us know about the issues you are having with FastVPN.
 
  • The corresponding pop-up will appear if there is a problem:
        

        

If you need any further assistance, please contact our Support Team .
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