How to deal with slow speed issues?

Using a VPN service should not slow down your web browsing speed. Even so, it’s important to remember it will correspond directly to your Internet server, and there is no way it can exceed its primary connection.


Occasionally, the VPN “detour” it has to travel through for security reasons, and this may slow your connection down.

If you face any changes in your connection speed, we recommend the following:
 
  • Connect to a server physically closer to the user's location, or a different one in the region;
  • Change the tunneling protocol for Android and Windows (click here to learn more about Namecheap VPN protocols).

Updated
11/29/2019

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