Are you unable to connect to the Internet via your Namecheap VPN?

In case you face any issues with internet connection, follow the steps below:

Step 1

  • Check your internet connection by disconnecting your device from Namecheap VPN. After that, try to connect to internet. If the issue persists, proceed with the next step.

Step 2

Connect to a different Server Location. Try selecting a server location that is closer to your physical location. This can help improve your result:

  • If you can connect to a different location and can connect to internet, then the connection issue can be a temporary one related to the given location
  • If you can connect to a different server location and still see no internet connection, then you may want to try to change protocol depending on App Version which is described in the next step.

Step 3

Change your VPN Protocol:


Step 4


Updated
2/18/2020

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