Are you unable to connect to the Internet via your Namecheap VPN?
In case you face any issues with internet connection, follow the steps below:
- Check your internet connection by disconnecting your device from Namecheap VPN. After that, try to connect to internet. If the issue persists, proceed with the next step.
Connect to a different Server Location. Try selecting a server location that is closer to your physical location. This can help improve your result:
- If you can connect to a different location and can connect to internet, then the connection issue can be a temporary one related to the given location
- If you can connect to a different server location and still see no internet connection, then you may want to try to change protocol depending on App Version which is described in the next step.
Change your VPN Protocol: