If your domain is registered with GoDaddy and uses GoDaddy's nameservers (e.g. nsXX.domaincontrol.com/nsYY.domaincontrol.com), follow these steps to configure Private Email DNS records:
1. Sign into your GoDaddy account.
2. Click DNS next to the domain name in question:
4. Look for the existing MX records in the Records table. If you find any MX records, click the Pencil button next to the existing MX record and Delete to confirm.
5. To direct email to your Private Email account, you have to add new MX records for your domain. Use Add at the bottom of the Records section to add the following MX records:
Type: MX | Host: @ | Points to: mx1.privateemail.com | Priority: 10 | Leave the default value in the TTL field
Type: MX | Host: @ | Points to: mx2.privateemail.com | Priority: 10 | Leave the default value in the TTL field
6. Next, add SPF and DKIM records. The purpose of an SPF record is to detect and prevent spammers from sending messages with forged From addresses using your domain:
Type: TXT | Host: @ | TXT Value: v=spf1 include:spf.privateemail.com ~all | Leave the default value in the TTL field.
DKIM record is a mandatory entry to ensure outgoing mail works correctly. It can be generated only after a mailbox has been created. Detailed instructions can be found in
this guide.
Type: TXT |
Host: default._domainkey |
TXT Value: generated and copied string | Leave the default value in the TTL field
7. The last step is to add CNAME and SRV records.
Look for the existing CNAME and SRV records in the
Records table. If you find any records, click the
Pencil button next to the existing CNAME/SRV record and
Delete to confirm.
Here is the list of the records to add:
Type: CNAME | Host: mail | Points to: privateemail.com | TTL: default
Type: CNAME | Host: autoconfig | Points to: privateemail.com | TTL: default
Type: CNAME | Host: autodiscover | Points to: privateemail.com | TTL: default
Type: SRV | Service: _autodiscover | Protocol: _tcp
Name: @ | Target: privateemail.com | Priority: 0
Weight: 0 | Port: 443 | TTL: default
Save the changes.
Allow up to 30-40 minutes for the records to propagate.
That's it!
