How can I reactivate my canceled hosting package?
If your hosting package was canceled and you would like to reactivate it, you will first need to contact our Billing department via the Helpdesk with your request.
In case we have a backup of your account, we will be able to recover and restore it for you.
You will be required to pay a fee of $15 for the backup plus the full renewal price of your hosting plan.
The flow is the following:
- You will need to let us know your preferred hosting package and billing cycle. Please choose from among the packages offered on our site.
- We will create an invoice for the full renewal price of your hosting package (the one which will fit you best) + $15 backup fee.
- Once the invoice is paid, we will restore the backup. The access details (the username and password) will remain the same as for all your old package, however, the link to your cPanel account may be changed.