Can I change my cPanel account username?
Yes, you can change your cPanel account username. This feature is not found in your cPanel because cPanel accounts are tied to the username, your home directory, configurations, email, etc.
Please contact us for assistance in a support ticket or via live chat if you would like to change your username.
However, please note that your username cannot exceed 16 characters (8 characters for server180.web-hosting.com).
We should also warn you about possible issues which may occur after such a change:
- If you have a website which is using a database, the site's MySQL configuration should be changed to the new account username accordingly.
It is usually done by editing the configuration file.
- The new cPanel username should be the same length or shorter in order to prevent MySQL from truncating the account's database names and database usernames.
- Also, an email account which has the same username as cPanel cannot be created.
To request changing your cPanel username, please submit a ticket to our Hosting - Support department. Please indicate the following information in the ticket:
Main domain name
Namecheap account username
New cPanel username
Namecheap Support Pin. You can find it here.