Can I change my cPanel account username?

Yes, you can change your cPanel account username. This feature is not found in your cPanel because cPanel accounts are tied to the username, your home directory, configurations, email, etc.
Please contact us for assistance in a support ticket or via live chat if you would like to change your username.

    However, please note that your username cannot exceed 16 characters (8 characters for

 We should also warn you about possible issues which may occur after such a change:

- If you have a website which is using a database, the site's MySQL configuration should be changed to the new account username accordingly.
It is usually done by editing the configuration file.

- The new cPanel username should be the same length or shorter in order to prevent MySQL from truncating the account's database names and database usernames.

To request changing your cPanel username, please submit a ticket to our Hosting - Support department. Please indicate the following information in the ticket:

   Main domain name
   Namecheap account username
   cPanel username
   New cPanel username
   Namecheap Support PIN.
You can find it here.


We welcome your comments, questions, corrections and additional information relating to this article. Your comments may take some time to appear. Please be aware that off-topic comments will be deleted.

If you need specific help with your account, feel free to contact our Support Team. Thank you.

Need help? We're always here for you.

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