How to set up FastVPN on macOS

From the FastVPN page, select your desired plan:


Once you click Get started, you will be prompted to sign into your Namecheap account or to create a new account:


Once you are logged in, enter payment details and confirm your purchase of the FastVPN application:


To install the app, you can use the link directly from the FastVPN for Mac page by clicking the Download on App Store button in the Download VPN for MacOS section:



Once the app is successfully installed, the FastVPN icon will appear in the menu bar. Click this icon and sign into your existing Namecheap account:


Once signed in, you will see the FastVPN system tray icon with Compact mode:


Under Compact mode, you will have:
  • Best Available

    From here you can connect to the "Best Available" location:

The next step allows FastVPN to be added to the VPN configurations on your Mac. Click Allow to proceed:


Once confirmed, you will be asked twice to enter your Mac user password in order to modify your settings. Click Always Allow:



  • Favorite

    From here you can connect to your favorite locations. Note that you will be able to add your favorite location if you have not chosen any before:


  •   Show FastVPN will redirect you to the expanded view with more options where you can see all locations, add/remove the favorite country or city, connect to country or city:

Here you can favorite a country:


Or favorite a city:


You can have multiple levels of connections, either connect at a country level:


Or connect to a city location:


  • Settings will redirect you to the expanded view where you will have more options:

Under General Settings, you will have:
  • Auto-Protect option - it will always keep your traffic protected when you use the Internet on your device.
  • Network detection notification - will ask to connect to VPN upon a new network detection.
  • Trusted WiFi networks - allows you to add a current network to trusted. Trusted WiFi networks are the WiFi networks that you trust or do already have a VPN connection on, for which you do not want to use the FastVPN.
  • Theme Appearance allows you to choose light or dark themes for the FastVPN app or automatically adjust the theme from light to dark during the day.
  • About FastVPN section with the version number of the app that you are using.

Under Account you will have:
  • Username;
  • Subscription information;
  • Delete account request;
  • Sign Out option.

Under Protocol Settings, you will have:
  • IKEv2 - a secure, stable and mobile-oriented protocol. It is faster than other protocols but only supported on limited platforms.
  • WireGuard®* - fast, secure, easy-to-use protocol has strong encryption, perfect forward secrecy, and minimal attack surface.

    *All Rights Reserved. "WireGuard" and the "WireGuard" logo are registered trademarks of Jason A. Donenfeld.

    To use WireGuard® protocol:
    • update your FastVPN app to the latest version;
    • choose the WireGuard® protocol from the app settings;
    • allow FastVPN to install WireGuard® System Extension;
        1. If the Extension is blocked, click "Open Security Preferences" to approve.
        2. Unlock Security & Privacy with a click on the lock, then press "Allow" to run the Extension.
        3. Lastly, approve the VPN configuration installation.
    • select a server location;
    • once you connect to the server, FastVPN will automatically establish a secure VPN connection using WireGuard®.

Under Notifications, you will be notified of important announcements and alerts:



Under Log Details, you will have:
  •     The Track Your User Behavior option that allows you privately turning on user tracking logs. They will be visible only to you.
  •     Data Consumption section that allows you to track Downloads and Uploads.
  •     Log Details section to improve your troubleshooting experience.

Under Get Help you will have:
  • Send Feedback - allows you to submit feedback from the app.
  • Frequently Asked Questions - to access our knowledgebase.
  • Customer Support - allows you to contact our support directly by clicking the “Chat with a Live Person” link.

Under Legal Information you will have:
  • Terms of Service.
  • Privacy Policy.
  • Licenses.

  • Send feedback allows you to submit feedback from the app.



In case of failure in using the FastVPN application, you will be able to send a Problem Report to let us know about the issues you are having with FastVPN.
 
The corresponding pop-up will appear if there is a problem:


  • Sign Out
  • Quit

And that's it! If you need any further assistance, please contact our Support Team.

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