How to point a domain to Shopify

Shopify offers the full suite of e-commerce solutions essential to an online platform for all your products. Also, it provides you with all the tools and features required to create and operate your very own e-commerce website through an exclusive website building platform.

It gives you the freedom to arrange your products, customize your storefront, pay by credit cards, track and respond to orders — all within the comfort of a few clicks. Shopify also offers the flexibility of integration with an existing website or a domain name registered with another provider.

When you create a store on Shopify, it can be accessed via Shopify Domain. For example, if you have built a store with the “nctest” name, you can enter in a browser, and your website will be displayed.

It is possible to make your store accessible via a domain that you have registered with Namecheap as well.

In order to connect a domain registered with Namecheap to Shopify, you need to:

  • Set up necessary records for your root domain and subdomains in your Namecheap account.
  • Add the domain to the Shopify account.
Please follow the below steps to start configuring your domain if it is using our BasicDNS, BackupDNS (a legacy option), PremiumDNS or FreeDNS.

1. Sign in to your Namecheap account.

2. Select Domain List from the left-side menu and click on the Manage button next to your domain:

3. Click on the Advanced DNS tab and find the Host records section, then click on the Add New Record button (not able to edit Host Records?):

In this section, you need to create a few host records for your domain depending on a subdomain you would like to use for Shopify:

(a) To use yourdomain.tld and www.yourdomain.tld, the following host records should be created:

A Record for @ to point to
CNAME Record for www mapped to

Remove conflicting records for the same host. You need to pay attention to the records of the following types: URL Redirect (Unmasked/Masked/Permanent Redirect), A record or CNAME record. Please check if you have such records as URL redirect and CNAME for the default parking page.

Here is an example of conflicting host records:

(b) To use any other subdomain, like store.yourdomain.tld, you should add the following record to your existing records:

CNAME Record for store mapped to

Here you may leave the default parking page records as they are not conflicting with your "store" CNAME record.

: You can replace the store with any subdomain that you like.

4. Once all the details are inserted, save them using the Save all changes button.

5. Wait for 30 minutes for the records to be accepted and proceed with adding the domain in your Shopify account.

If you have any questions, feel free to contact our Support Team.


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