How to point a domain to Shopify

Shopify offers the full suite of e-commerce solutions that are essential to an online platform for all your products. Also, it provides you with all the tools and features required to create and operate your very own e-commerce website through an exclusive website building platform.

It gives you the freedom to arrange your products, customize your storefront, pay by credit cards, track and respond to orders — all within the comfort of a few clicks. Shopify also offers the flexibility of integration with an existing website or a domain name registered with another provider.

When you create a store on Shopify, it can be accessed via Shopify domain. For example, if you have built a store with the "nctest" name, you can enter in a browser, and your website will be displayed.

It’s also possible to make your store accessible via a domain name that you’ve registered with Namecheap.

In order to connect a domain registered with Namecheap to Shopify, you need to:

  • Set up necessary records for your root domain and subdomains in your Namecheap account.
  • Add the domain to your Shopify account.
There are two ways you can point your domain name registered with us to your website created with Shopify:

Our DNS Templates option can be used for domains that are pointed to Namecheap BasicDNS or PremiumDNS.

Please follow these steps to connect your domain name to Shopify using DNS template:

1. Sign in to your Namecheap account.

2. Select Domain List from the left navigation sidebar and click on the Manage button next to your domain name:

3. Locate the Advanced DNS tab and select the DNS Templates section:

4. From the drop-down menu, choose the Shopify option:

5. Once selected, click on the green checkmark to save these changes:

6. Confirm these actions by clicking the Continue button:

7. If these settings were properly applied, a "Success!" message will appear:

If these settings were not properly applied, an "Error" message will appear:

*** Should this message appear, please contact our 24/7 Customer Support for further assistance.

Once a Shopify template is applied, the changes come into the effect within an hour.

Pointing a domain using A and CNAME records

Please follow the steps below to start configuring your domain name if it is using our BasicDNS, BackupDNS (a legacy option), PremiumDNS or FreeDNS.

1. Sign in to your Namecheap account.

2. Select Domain List from the left-side menu and click on the Manage button next to your domain:

3. Click on the Advanced DNS tab and find the Host records section, then click on the Add New Record button (are you not able to edit Host Records?):

In this section, you need to create a few host records for your domain name depending on a subdomain you would like to use for Shopify:

(a) To use yourdomain.tld and www.yourdomain.tld, the following host records should be created:

A Record for @ to point to
CNAME Record for www mapped to

Remove the conflicting records for the same host. You need to pay attention to the records of the following types: URL Redirect (Unmasked/Masked/Permanent Redirect), A record or CNAME record. Please check if you have such records as URL redirect and CNAME for the default parking page.

Here is an example of conflicting host records:

(b) To use any other subdomain, like store.yourdomain.tld, you should add the following record to your existing records:

CNAME Record for store mapped to

Here you may leave the default parking page records as they are not conflicting with your "store" CNAME record.

: You can replace the store with any subdomain that you prefer.

4. Once all the details are inserted, save them using the Save all changes button.

5. Wait 30 minutes for the records to be accepted and proceed with adding the domain name in your Shopify account.

If you have any questions, always feel free to contact our Support Team.


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