How do I initiate a dispute or complaint regarding Namecheap services
If you would like to submit a complaint or inquire about a dispute, please submit a public support ticket through our Help Center at https://support.namecheap.com/.
Our team immediately acknowledges every submission. We will investigate and work to resolve the issue as quickly as possible. Please keep in mind that:
- Tickets are answered based on the issue, concern or inquiry.
- Your message will be evaluated for merit and acted on where appropriate.
- We will work with you via the ticket unless further communication is required.
Namecheap strives to resolve these types of complaints as quickly as possible.