How do I initiate a dispute or complaint regarding Namecheap services

If you would like to submit a complaint or inquire about a dispute, please submit a public support ticket through our Help Center at

Our team immediately acknowledges every submission. We will investigate and work to resolve the issue as quickly as possible. Please keep in mind that:

- Tickets are answered based on the issue, concern or inquiry.

- Your message will be evaluated for merit and acted on where appropriate.

- We will work with you via the ticket unless further communication is required.

Namecheap strives to resolve these types of complaints as quickly as possible.


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If you need specific help with your account, feel free to contact our Support Team. Thank you.

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