How to set up Zoho email for my domain?

If you have purchased a domain name at Namecheap and would like to link it to your Zoho email – this article is just for you!

Zoho Mail Suite provides enterprise Email Hosting features, which suits the requirements of organizations of different types and sizes. The entire process is simple, and you can get a custom domain-based email address for all the members of the organization with no downtime. You can take advantage of all these features by simply following a few short steps below.

It is possible to set it up from Namecheap's side for domains that are using our BasicDNS, BackupDNS (a legacy option), PremiumDNS or FreeDNS.

1. First, in order to verify your domain with Zoho, go to your Zoho account and generate a unique code:

- Log into your Zoho Mail account:

- Click on Control Panel or Verify domain:

- Select Other from the drop-down. This will launch the setup wizard with Domain Verification details:

- You can select from three possible verification methods here: CNAME Method, TXT Method and HTML Method. Depending on what you choose, copy (or download) the needed information.

Below you can check how the CNAME verification looks like:

2. Now, it’s time to set up this unique code for your domain in Namecheap account:

- Sign into your Namecheap account with your username and password (The Sign In option is available in the top hat of the page).

- Select Domain List from the left sidebar and click on the Manage button next to your domain:

- Click on the Advanced DNS tab and find the Host records section, then click on the Add New Record button (Not able to edit Host Records?):

- You need to create one CNAME Record.

Fill the Host field with the code zb******** generated in the Zoho Control Panel. In the Value field, enter

Press Save All Changes to confirm the settings.

3. After the domain is verified, it is required to create MX Records for it in order to link the domain to the mail service itself.

- In the same Advanced DNS tab, scroll down to the Mail Settings area and select Custom MX from the drop-down:

- In the fields that will appear, enter the following MX Records:

@ | | 10
@ | | 20
@ | | 50

- Apply the MX records by pressing the Save Changes button:

Normally, the changes should take effect within 30 minutes.

You may also need to configure the DKIM record and the SPF record.

In order to retrieve the value for the DKIM record, sign into Zoho Control Panel, select Email Authentication, choose DKIM to navigate to the DKIM configuration page and click the Edit icon across the domain for which you want to configure the DKIM record.

Click on the Add Selector button, enter the required selector into the Selector Name field (for example, zoho) and click on the Save button:


The value for the required record will be displayed in the TXT record value field:

Copy the value for the DKIM record. You will need to configure two TXT records, the first one will be the SPF record and the second one will be the DKIM record, for the domain name in question in your Namecheap account then.

Click Add New Record, select TXT Record as the record type, fill the Host field with the symbol @ and enter v=spf1 ~all into the Value field.

Click Add New Record once again, select TXT Record as the record type, enter zoho._domainkey into the Host field (if zoho was entered as the selector in Zoho Control Panel) and enter the corresponding value of the DKIM record, the one that was copied from the TXT record value field in your Zoho account, into the Value field:

Click Save All Changes. These changes will take effect within 30 minutes.

Click Verify on the side of Zoho then. The Verify button can be found on the same page the value for the DKIM record was copied from.

That's it!

If you have any questions, feel free to contact our Support Team.


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If you need specific help with your account, feel free to contact our Support Team. Thank you.

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