How do I reissue an SSL certificate with your cPanel plugin?

You can reissue active certificates in both Ready for installation (with SSLs already issued outside this cPanel account) and the Installed via "NamecheapSSL" tabs.

Reissue active certificate that was issued outside the plugin

Navigate to the Ready for installation tab.

In the list of certificates, find the one you wish to reissue and click on the Install button next to it.

Note: Both not used SSLs and the ones issued outside the plugin will have "Install" button available. So, you may need to locate the needed SSL by the domain or by the certificate ID accordingly.


Select the domain for the reissue.

Note: You can change the domain for the certificate during the reissue.



If the domain has been changed, or if there's another certificate installed on the server (e.g. the default server SSL), the plugin will ask you to confirm if you would like to replace the existing certificate. Click Yes, replace to proceed with the reissue.


Note: Use the "Download existing SSL" button to back up the previous certificate, if you need it. The certificate will be provided in #PFX format (file containing certificate, Bundle and RSA private key).

You will see the Admin details field where the administrative contact email address for the SSL order should be entered. Your Namecheap account email address will be pre-filled there by default.

Press Install certificate.

After that, you'll be forwarded to the Installed via "NamecheapSSL" tab. The system will take 15-25 minutes to validate, issue and install your certificate.

If the certificate is not issued within 25 minutes, please contact our Support Team for assistance.

Reissue certificate earlier installed via the plugin

The process is similar to the above described flow, except that the certificates installed via the plugin are located in the different tab and have "Active" status.

So, navigate to the Installed via "NamecheapSSL" tab and click on the green Active button next to the certificate you wish to reissue.

You will have these options available in the drop-down menu: Download, Reinstall, and Uninstall.
  • Download allows you to get your certificate in PFX format.
  • Reinstall allows you to create a new certificate request and to replace the existing certificate with its next reissue.
  • Uninstall removes the certificate from the server, although it remains active in your Namecheap account. If you use this option, you will be asked if you’d like to download the certificate (this is optional). The certificate will now be moved to the Ready for installation tab and the certificate status will remain Active.
Click Reinstall:


Next, select the domain for the reissue. You can change the domain for the certificate during the reissue.



If the domain has been changed, or if there's another certificate installed on the server (e.g. the default server SSL), the plugin will ask you to confirm if you would like to replace the existing certificate. Click Yes, replace to proceed with the reissue.

You will see the Admin details field where the administrative contact email address for the SSL order should be entered. Your Namecheap account email address will be pre-filled there by default, and you'll be able to edit it.

Press Reinstall and allow 15-25 minutes to get your certificate reissued and installed on the server.

Note: Use Sync button to speed up the status update. You'll see a green notification once the installation is done.


Note: The Reconnect button in the navigation bar on the top-right side allows to automatically log out and back in, e.g. in case you need to quickly re-connect to your Namecheap account:


Note: You can use the Retry option in your Namecheap account panel - SSL Certificates list any time to re-initiate the auto-installation process via "Namecheap SSL" plugin.

That's it!
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