How do I reissue an SSL certificate with your cPanel plugin?

     Reissue active certificate under Ready for installation tab

In your plugin SSL list, find the certificate you wish to reissue (it must have Active status), click on Active button and choose Reinstall from the drop-down menu:

If there is an active certificate installed for the same common name on this server, you will be asked if you want to replace the current certificate with the new one. If you think you might need the old certificate for some reason, please download the certificate first. This can be done using the Download existing certificate option. The certificate will be supplied in #PFX format (file containing certificate, Bundle and RSA private key). It will be downloaded to your computer. Once the download is complete, close the dialog window and proceed with reissue by clicking Yes, replace button.

      Note that the replaced certificate will be listed in the Ready for installation tab after that. And the newly installed certificate will be reflected in the Installed via "NamecheapSSL" tab after the reissue is done.

Next, you will be asked to confirm the administrative contact email address for the order and click Install Certificate to proceed further.

After this is done, you will be forwarded back to the Installed via "NamecheapSSL" tab. The system will take 15-25 minutes to validate, issue and install your certificate. If the certificate has not been issued within 25 minutes, please contact our Support Team for assistance.

     Reissue certificate earlier installed via the plugin

In general, the process is identical to the reissue of a certificate not installed using cPanel plugin, except the certificates installed via the plugin are located in the different tab.

Navigate to the Installed via "NamecheapSSL" tab and click on the green Active button next to the certificate you wish to reissue.

You will have these options: Download, Reinstall, and Uninstall.
  • Download allows you to get your certificate in PFX format.
  • Reinstall allows you to create a new certificate request and to replace the existing certificate with its next reissue.
  • Uninstall removes the certificate from the server, although it remains active in your Namecheap account. If you use this option, you will be asked if you’d like to download the certificate (this is optional). The certificate will now be moved to the Ready for installation tab and the certificate status will remain Active.
Press Reinstall and allow 15-25 minutes to get your certificate reissued and installed on the server.

Use Sync button to speed up the status update. You'll see a green notfication once the installation is done.

Note: The Reconnect button in the navigation bar on the top-right side allows to automatically log out and back in, e.g. in case you need to quickly re-connect to your Namecheap account:

Note: You can use the Retry option in your Namecheap account panel - SSL Certificates list any time to re-initiate the auto-installation via "Namecheap SSL" plugin.

That's it!
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