Two-Factor Authentication is an option we offer to our customers at no extra charge.
Text Message authentication, as well as OneTouch option, require adding a phone number. Click Enable in the Text Message Authentication section to proceed:
Fill in the following details:
- Contact Name
- enter the name for this Two-Factor Authentication method.- Phone Number
- enter your phone number, selecting your country code from the drop-down list.- Namecheap Password
- enter your Namecheap account password for authorization.
Once completed, click Next
to submit the changes.
To verify an ownership of the number entered, it is needed to enter the verification code sent to that phone number and Save the changes:
If you did not get the code, click on "Didn't get the code?" link, and you will be able to check/update the number entered and re-send the code.
If the entered code is correct, the SMS authentication will be successfully enabled for your account. You can also add another phone number by clicking on Add new number and repeating the steps above:
You also have an option to upgrade to OneTouch
(method to approve authentication requests via the Namecheap app). More information about this feature and how to use it can be found in the "How can I use the OneTouch method for Two-Factor Authentication?
PLEASE NOTE: It is not possible to use several 2FA methods simultaneously. If you already have any of the 2FA methods enabled (SMS, OneTouch, TOTP or U2F), the pop-up window with a request to confirm the authentication method change will appear:
Should you want to disable the feature at all, go to Profile >> Security >> Two-Factor Authentication >> Manage and set it to OFF:
If you have any questions, feel free to contact our Support Team.