When a domain is transferred, the nameservers associated with the domain will stay the same (e.g., ns1.OldRegistrar.com and ns2.OldRegistrar.com). However, since the domain is no longer with the old registrar, the old registrar’s nameservers will stop responding to queries for your domain. This will cause downtime until you switch your domain to our DNS.
Learn how to reduce downtime during transfers in this article.
NOTE: If you are using a third-party DNS such as your hosting company, the domain transfer will not cause any downtime issues, because DNS server settings will not change during the transfer.
Before placing a transfer request with us, you'll need to obtain an Auth Code (if applicable) from GoDaddy and you will need to make sure that the domain is unlocked.
If you already have your code, log into your account, and click the banner below. If you haven’t, continue on to step 1 to find out how to unlock your domain.
Please don’t forget to disable any GoDaddy privacy protection plan you may have in place for your domain.
Important: There's a 60-day lock feature that prevents transfers out of GoDaddy any time updates to the First and Last name, Organization name or Email address fields are made for the Registrant contact info set. Updates to any other piece of contact information should not trigger this feature. See this article (https://www.godaddy.com/help/change-domain-contact-information-418) for more details on updating contact information for domains at GoDaddy.
For cases where the 60-day lock has been placed on a domain name, GoDaddy provides a special process to remove this lock. Contact GoDaddy's 'Review 60' department at firstname.lastname@example.org to have them review the case and remove the lock, if possible.
If Whois Privacy Protection service for the domain is enabled, you will also need to disable it. When GoDaddy privacy protection is enabled, it is against their policy to allow domain transfers. Any GoDaddy Domain transfer requests submitted while DomainsByProxy is active, will be declined.
NOTE: Private Registration cancellations are irreversible. This means that once canceled, it can't be enabled back and, if you decide to stay with GoDaddy, the private registration needs to be purchased again.
Once the domain name is unlocked and you have received your Auth Code, you may initiate the transfer to Namecheap. Please refer to this article for more information on how to transfer a domain to us.
Once the transfer request has been placed and the process has been initiated at the registry level (usually takes up to 20 minutes), you should be able to accept the transfer on GoDaddy's side to speed up the process: