What should I do if I didn’t receive the approver email?
After successful certificate activation within the user account, it will take about 5 minutes for the certificate request to get submitted to the Certificate Authority’s validation systems. Once it is there, a validation email is sent out automatically. If you didn’t receive it within a couple of minutes after, please try re-sending the email from your account.
It is also possible to use alternative validation methods (HTTP text file authentication or DNS CNAME record validation) apart from the standard email validation method.
You can switch between them right in the user account by hitting “Edit methods” on the certificate management page.
If the email is not delivered, or you are facing some issues with the HTTP-based or DNS-based validation, do not hesitate to contact our Support Team.