How do I set my domain to use Namecheap's FreeDNS service

In order to setup your domain to use Namecheap's FreeDNS service please follow the steps below:

1. Go to FreeDNS page and add your domain ( to our FreeDNS service:
  • make sure you are logged into your account
  • mouse over Domains at the top of the page and click on Free DNS

  • enter your domain and click on Get DNS

  • click on the cart icon and then hit Set up DNS


2. Authorize your domain to use our FreeDNS service and enter DNS settings.

More preferable scenario for live services (websites, emails): before pointing your domain to our FreeDNS nameservers you can activate FreeDNS service for your domain by email:
  • mouse over your username at the top, click on Manage Domains

  • select Hosted Domains  from the left-side menu

  • click on your domain

  • click on 'select authorization email' link

  • select the email and click Save.

The system will send a verification email, through which you can activate FreeDNS for your domain.

NB: If you are having issues with email verification, please contact our support and ask to manually verify your domain(s).

Less preferable scenario for live services: point your domain to our FreeDNS nameservers, and FreeDNS service will be automatically activated for your domain soon (our system makes recurring check and activates domain once it is pointed to FreeDNS).

Our FreeDNS nameservers are:

NB: you can use 5, 4, 3 or 2 of the above-specified nameservers, but at least 2 are required.

3. Copy all your domain settings (host records, email settings etc) to our control panel:
- mouse over your username at the top, click on Manage Domains, select Hosted Domains from the left-side menu, click on your domain. Here you can add the corresponding DNS records (A, MX, TXT etc), set up Free Email Forwarding and URL-forwarding, use Dynamic DNS service etc.

If you wish to use FreeDNS service as a backup to the existing DNS, add our FreeDNS nameservers to the current DNS of your domain at your current Registrar. For information on how to setup custom DNS at your current Registrar please check their FAQ documentation.

If you use FreeDNS nameservers only, there is a chance that you or your customers will experience some downtime of services at this stage as your current Registrar's DNS might stop responding immediately after you switch to FreeDNS nameservers. But those whose queries go to FreeDNS servers will get proper responses and will experience no downtime.

NOTE: Unless explicitly authorized by email and until the name servers are pointed to our FreeDNS nameservers, our DNS servers will not respond to queries.


We welcome your comments, questions, corrections and additional info relating to this article. Your comments may take some time to appear. Please be aware that off-topic comments will be deleted.

If you need specific help with your account, feel free to contact our Support Team. Thank you.

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