How can I set up email service for my domain?

If your domain is pointed to our default nameservers, you can configure mail service and MX records in your Namecheap account.

NOTE: Before setting up your mail service, be sure that there is no CNAME record created for a bare domain, (e.g., yourdomain.tld) in the Host records section or email will not work correctly. CNAME has highest priority and suppresses all other records for the host name, including MX Records which are responsible for mail delivery.

To set up MX records for your domain:

  • Sign in to your Namecheap account in the top left corner of the page.

  • Mouse over Account in upper right corner of the page, then select Domain List, OR select Domain List in the menu bar on the left:





  • Click Manage next to the domain name for which you wish to set DNS records:




  • Click the Advanced DNS tab and go to the Mail Settings section (not able to edit Host Records?):




  • Here, you may choose one of the following Mail Settings depending on the mail service you wish to use:

    1) No Email Service- if you wish to use no mail service. Your domain will have no MX records.

    2) Email Forwarding- if you wish to create personalized e-mail addresses for a domain and forward emails to other email accounts of your choice. The MX records will be set up automatically after selecting this option:




    3) MXE record is used for forwarding mail to a mail server's IP address:




    4) Custom MX is used to set MX records for third-party mail services, like cPanel webmail service (if you wish to use cPanel mail service with default name servers), Google Apps, Zoho mail, Outlook.com, etc.




    5) Private Email - if you wish to set up MX records for Namecheap Private email service. The MX records will be set up automatically after selecting this option:




    6) Gmail - if you have a subscription to Google Apps service, select the Gmail option to set up the records needed for this mail service:




    Once completed, be sure to save changes before exiting.


    That's it! Any questions? Feel free to contact our Support Team.

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