To transfer a domain out of Namecheap you should submit a transfer request with your new registrar. You should follow their instructions on the specifics of the process.
Before initiating the transfer, make sure that the following applies to the domain:
You can disable Registrar Lock and get the Auth code for your domain in the following way:
*Please note that the Registrant email address is assigned to your domain and is not necessarily the same as your account email address.
There you will also be prompted to enter the reason for transferring the domain name out. If you experience any issues, we will try to do our best to find a solution in your case.After the transfer at the new registrar is initiated and the auth code is provided, the transfer will be initiated at the Registry level. Namecheap has 5 days to release your domain(s) as per ICANN Transfer policy.
Transfer out of .CH, .ES, .FR, .LI, .PE, .SG domains:
The mentioned ccTLDs must be renewed a minimum of 12 days prior to the expiration date. Anything not renewed by this time goes into a redemption status and, if recoverable, will include an extra fee for recovery. Unfortunately, it is not possible to transfer out a domain that is in redemption state.