Do you have an uptime guarantee?

You can expect 100% uptime on our hosting servers.

       However, we would like to note that the uptime concept has a very slight distinction between guarantees a hosting company provides and a marketing gimmick. The ability to provide high-quality hosting service mainly depends on the ability of a hosting company to build effective infrastructure and on the level of its technical support. These steps will surely increase the uptime coefficient. But on the other hand, some force majeure circumstances that are usually caused by upstream entities and other service providers the hosting company depends on can cause unexpected downtime. The examples of these are intensive DDoS attacks, power outages or hardware issues. So, the uptime ratio cannot be calculated with conventional precision and should be perceived taking into account all the factors.


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