How to transfer a domain from

When a domain is transferred the name servers associated with the domain will stay the same (e.g., and However, as the domain is no longer with the Old Registrar, the Old Registrar’s name servers will stop responding to any queries for your domain. This causes downtime until you switch your domain to our DNS. Check how to reduce downtime in this case in this Knowledgebase article.

NOTE: If you are using a third party DNS like your hosting company, the domain transfer will not cause any downtime issues (as the DNS server settings will not change during the transfer).

Before submitting a transfer request with us, please obtain the Auth/EPP code (if applicable) from and make sure that the domain is unlocked.

1. How to unlock your domain with

Please login into your account and then click on the domain name you want to lock or unlock. Click on the Expert tab and then select “Locking/Unlocking”.

2. How to obtain Auth/EPP code from

To transfer a .com, .net, .org, .info, .biz, .us, .cc, or .in domain name, obtain the authorization code from

After clicking on the Expert tab, select EPP auth info option. There you will find the Auth/EPP code for your domain, please copy it – you will need to enter it in your Namecheap account.

When all these steps are completed, you may start the transfer to Namecheap here.
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