What version of the software is used on your servers?

Software used on our shared servers (Value/Professional/Ultimate/Business plan):

Apache: 2.2.31
Codeguard: included to all shared plans, more details can be found here
cPanel: 11.62.0
cURL: 7.37.1 and 7.38.0
CXS: installed on all shared servers
Git: enabled
Imagick module: 3.1.2 (3.4.3 for 'native' PHP version)
IonCube PHP Loader: 4.6.1
Mod_Rewrite: enabled
Mod_Security: enabled, more details can be found here
MySQL (for older servers): 5.5.32
MariaDB (for newer servers): 10.1.24

NOTE: We are currently performing hosting accounts transfer to the newer servers. Thus, all the accounts will be using MariaDB instead of MySQL in the nearest future.

Mysqli Support: enabled
Perl: 5.10.1
PHP: 5.4.43 (5.4 native), 5.3.29 (5.3 native) with 5.2 - 5.6, 7.0-7.2 available, more details can be found here
PHP modules: full list of PHP modules and extensions can be found here
Python: 2.6.6
Rails: 2.3.18
Ruby: 1.8.7
ZendGuard Loader: 3.3

Software provided with Business plan only:
eAccelerator: enabled
FCGI: more details can be found here
R1 Soft backups: more details can be found here
Xcache: enabled

Default server configuration:
Jailshell SSH: disabled by default, can be enabled per client’s request
mod_userdir: disabled by default, cannot be enabled, more details can be found here
Timezone: America/New_York

Software that is NOT supported by shared hosting plans but can be installed on VPS/dedicated servers:

Django Python Framework
FrontPage extensions
Object caching
PHP Memcache

NOTE 1: Asp.net and FrontPage extensions can be installed on Windows-based servers only. Our tech team does not provide any support for Windows servers, the whole installation process should be performed from client’s side.

You can also find more information on how to use FrontPage with our hosting here.

NOTE 2: In order for our technicians to assist with custom software installation, they must be provided with the step-by-step installation instructions. Emergency assistance is provided at an additional rate of $30 per 15 minutes, in 15-minute increments.


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If you need specific help with your account, feel free to contact our Support Team. Thank you.

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