FastVPN keeps connecting with Always-On on macOS

Sometimes FastVPN can get stuck in the "Connecting to server" loop. If the Always-On connection to the server is configured on your Mac device and there were some changes in the environment, it may prevent the FastVPN app from connecting. For example, the reason may be a change of IP address or a server replacement.


If FastVPN on your macOS keeps connecting and you cannot stop this process in the app, please follow the steps below to resolve the issue:

1. Go to System Preferences > Network:

A green arrow points to network settings on a desktop Mac device

2. Select FastVPN Configuration.

3. Uncheck "Connect on demand":


4. Click the "Apply" button:


5. After that, click on "Disconnect":



If you need any further assistance, please contact our Support Team.
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