How to enable 2FA on Private Email

{"/api/v1/ncpl/currencies/getAll":{"body":[{"Name":"U.S. Dollar","Code":"USD","Symbol":"$","Separator":".","Culture":"en-US"},{"Name":"Euro","Code":"EUR","Symbol":"€","Separator":",","Culture":"en-US"},{"Name":"British Pound","Code":"GBP","Symbol":"£","Separator":".","Culture":"en-US"},{"Name":"Canadian Dollars","Code":"CAD","Symbol":"C$","Separator":".","Culture":"en-US"},{"Name":"Australian Dollars","Code":"AUD","Symbol":"A$","Separator":".","Culture":"en-US"},{"Name":"Indian Rupees","Code":"INR","Symbol":"Rs","Separator":".","Culture":"en-US"},{"Name":"China Yuan RMB","Code":"CNY","Symbol":"¥","Separator":".","Culture":"en-US"}],"status":200,"statusText":"OK"},"/api/v1/ncpl/usermanagement/uiuser/getHeaderUserInfo:\"{\\\"hideSupportPin\\\":true}\"":{"body":{"__ctxId":"F345E7F454F8463D95D95BB28C2C1494","__isError":true,"__errorType":"Nc.Platform.Abstractions.UnauthorizedException","Http_WWW_Authenticate":"Bearer","StatusCode":"Unauthorized","LogLevel":3,"Message":"","InnerException":null,"HelpLink":null,"Source":"Nc.Security.Middleware"},"status":401,"statusText":"Unauthorized"},"/api/v1/ncpl/cart/user/getShoppingCartSummary:\"{\\\"finalTotalOnly\\\":true}\"":{"body":null,"status":200,"statusText":"OK"}}

{"/api/v1/ncpl/simplekb/getarticle:\"{\\\"articleId\\\":10195,\\\"categoryId\\\":2179}\"":{"body":{"Id":10195,"FriendlyId":"","ArticleTypeId":0,"Title":"How to enable 2FA on Private Email","ArticleName":"How to enable 2FA on Private Email","ArticleSummary":null,"PreponedSummary":false,"Approved":true,"Body":"
		<b>Two-Factor Authentication (2FA)</b> is an option that provides an extra layer of security to your Private Email account in addition to your email and password. When Two-Factor Authentication is enabled, your account cannot be accessed by anyone unauthorized by you, even if they have stolen your password.<br /><br />With Private Email, we provide the following verification option:<br /><br /><p><a href="#Google Authenticator or compatible">Google Authenticator or compatible</a> -  based on TOTP method (Time-based One Time Password)<br /></p><br /><b>PLEASE NOTE</b>: Two-Factor Authentication is only available for our web interface, however, you can use a third-party app or mobile email client by creating the <a href="https://www.namecheap.com/support/knowledgebase/article.aspx/10374/2178/how-to-set-up-applicationspecific-password-for-private-email/">Application-specific password</a> for it.<br /><br />The settings for enabling 2FA can be found in the <b>Private Email</b> account &gt;&gt; <b>Settings </b>&gt;&gt; <b>Security</b> &gt;&gt; <b>2-Step Verification</b>:<br /><br /><div><img class="kb-image" src="https://Namecheap.simplekb.com/SiteContents/2-7C22D5236A4543EB827F3BD8936E153E/media/authent.png" /></div><p></p><div><br /></div><div><p><a name="Google Authenticator or compatible"><b>Google Authenticator or compatible</b></a> (TOTP method) is a verification method where authentication tools are used to protect your account from unauthorized access. </p></div><br />To configure Two-Factor Authentication using the TOTP method, you need to install the authentication tool on your device, e.g., <a href="https://support.google.com/accounts/answer/1066447?hl=en" linktext="Google Authenticator" linktype="Custom" target="_parent">Google Authenticator</a>, <a href="https://authy.com/download/" linktext="Authy" linktype="Custom" target="_parent">Authy</a>, <a href="https://lastpass.com/auth/" linktext="LastPass Authenticator" linktype="Custom" target="_parent">LastPass Authenticator</a>, etc. <br /><br />1. Choose the <b>Google Authentication or compatible</b> option from the 2-Step Verification menu in the Private Email account:<br /><br /><div><img class="kb-image" src="https://Namecheap.simplekb.com/SiteContents/2-7C22D5236A4543EB827F3BD8936E153E/media/totp_pe.png" /></div><div><br /></div><div>2. Then, scan the QR code with the authentication app you’ve installed on your device:<br /><br /></div><p></p><div><img class="kb-image" src="https://Namecheap.simplekb.com/SiteContents/2-7C22D5236A4543EB827F3BD8936E153E/media/authent_3.png" /></div><div><br /></div><div>If, for some reason, you cannot scan the QR code, enter the text code shown below into your app as a <b>Key</b> manually.</div><div><br /></div><div>3. Confirm by selecting the <b>Time based</b> option (the dot should appear on the right-hand side of the slider as in the image above).</div><p></p><div><img class="kb-image" src="https://Namecheap.simplekb.com/SiteContents/2-7C22D5236A4543EB827F3BD8936E153E/media/authent4.png" /></div><div><br /></div>4. After scanning the QR code or manually entering the text code, the app will display the six-digit authentication code you need to enter in your Private Email account to finish the setup:<br /><br /><p></p><div><img class="kb-image" src="https://Namecheap.simplekb.com/SiteContents/2-7C22D5236A4543EB827F3BD8936E153E/media/authent5.png" /></div><div><br /></div><p></p><div><img class="kb-image" src="https://Namecheap.simplekb.com/SiteContents/2-7C22D5236A4543EB827F3BD8936E153E/media/authent06.png" /></div><div><br /></div><div>5. Click <b>Ok</b> to add the authentication code. The next and final setting is <b>Add Recovery Option</b>. This option provides a backup code, needed for accessing your account if for any reason you are not able to check the authentication code for some reason:<br /><br /></div><p></p><div><img class="kb-image" src="https://Namecheap.simplekb.com/SiteContents/2-7C22D5236A4543EB827F3BD8936E153E/media/authent7.png" /></div><div><br /></div>6. Save the recovery code in a very secure location first of all and in any convenient for your way to be able to use it if needed.<br /><br /><p></p><div><img class="kb-image" src="https://Namecheap.simplekb.com/SiteContents/2-7C22D5236A4543EB827F3BD8936E153E/media/authent8.png" /></div><div><br /></div><div><b><br /></b></div><div><b>Login to Private Email account with 2FA</b></div><br />In order to log in to your mailbox with 2FA enabled, you will need to enter the authentication code from the tool you configured in the previous step.<br /><br />The code is valid for <b>30 seconds</b>. As soon as the time expires, a new code is automatically generated, which again is valid for 30 seconds.<br /><br />Click <b>Next</b> to proceed and login your email account:<br /><br /><p></p><div><img class="kb-image" src="https://Namecheap.simplekb.com/SiteContents/2-7C22D5236A4543EB827F3BD8936E153E/media/authent9.png" /></div><div><br /></div><b>PLEASE NOTE</b>: There are only <b>six attempts</b> for pasting authentication code. Any more attempts will result in a temporary block on your account. This last <b>six minutes</b> until you can retry.<br /><br />If, for some reason, you do not have access to the app on your device or the authentication code you’ve entered do not work, you can click <b>I lost my device</b> to log in using your saved backup code:<br /><br /><p></p><img class="kb-image" src="https://Namecheap.simplekb.com/SiteContents/2-7C22D5236A4543EB827F3BD8936E153E/media/authent10.png" /><p></p><div><img class="kb-image" src="https://Namecheap.simplekb.com/SiteContents/2-7C22D5236A4543EB827F3BD8936E153E/media/authent11.png" /></div><div><br /></div><div>If you want to <b>Delete</b> a 2FA option you have set up, you can easily do it in the <b>Settings</b> &gt;&gt; <b>Security</b> &gt;&gt; <b>2-Step Verification &gt;&gt; Trash Icon </b>next to the option in question:</div><div><br /></div><div><img class="kb-image" src="https://Namecheap.simplekb.com/SiteContents/2-7C22D5236A4543EB827F3BD8936E153E/media/authent17.png" /><b><br /></b></div><div><br /><b>NOTE:</b><b>IMAP </b>protocol does not have native support for the Two-Factor authentication, so it covers only the webmail. When you turn the 2FA on it is possible to disable the direct access to <b>IMAP/POP3/SMTP</b> for any email address individually. For that, please contact our <a href="https://www.namecheap.com/help-center/live-chat/">Support Team</a>.</div><div><br /></div><div><br /></div><div><br />That’s it!<br /><br /><br /><br /><div align="center">If you have any questions, feel free to contact our <a href="https://www.namecheap.com/support/live-chat/email/" linktext="24/7 Customer Support Team" linktype="Custom" target="_parent">24/7 Customer Support Team</a>.<br /></div><br /><br /></div><br /><p></p>","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"2023-05-19T12:14:28.0000000","LiveDateTime":"1754-02-02T00:00:00.0000000","CreatedDateTime":"2019-12-16T11:26:49.0000000","ApprovalDatetime":"2020-01-08T09:18:51.0000000","RequestCount":33003,"MarkedAsNew":false,"MarkedAsFeatured":false,"RatingValue":0,"CategoryPaths":[{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryPathDto","Level":1,"CategoryId":93,"CategoryName":"Email service"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryPathDto","Level":2,"CategoryId":2179,"CategoryName":"Private Email: General Information"}],"AssociatedCategories":[{"CategoryId":2179,"CategoryName":"Private Email: General Information","CategoryDisplayName":"Email servicePrivate Email: General Information"}],"AssociatedTags":[{"TagId":19873,"Tag":" security"},{"TagId":23313,"Tag":"private email"},{"TagId":43021,"Tag":" 2fa"}],"RelatedArticles":[],"AssociatedMedias":[],"PreferredCategoryId":0,"RootParentCategoryName":"","RootParentCategoryId":0},"status":200,"statusText":"OK"},"/api/v1/ncpl/simplekb/getcategorybycategoryid:\"{\\\"categoryId\\\":2179}\"":{"body":{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryDto","Description":"DQo=","ParentCategoryId":93,"Parent_Category_Name":"Email service","FriendlyId":null,"ApprovedYN":true,"TreatAsTopicYN":false,"CreatedDateTime":"02/14/2013 13:37:13","CurrentCategoryPaths":[{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryPathDto","Level":1,"CategoryId":93,"CategoryName":"Email service"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryPathDto","Level":2,"CategoryId":2179,"CategoryName":"Private Email: General Information"}],"RelatedCategories":[],"AssociatedArticles":[{"ArticleId":1175,"Title":"What happens if I do not pay for Private Email in time?","ArticleName":"What happens if I do not pay for Private Email in time?","LiveDateTime":"02/02/1754 00:00:00","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"05/02/2024"},{"ArticleId":10149,"Title":"How to pay for a Private Email subscription if I'm not its owner?","ArticleName":"How to pay for a Private Email subscription if I'm not its owner?","LiveDateTime":"02/02/1754 00:00:00","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"08/05/2025"},{"ArticleId":10174,"Title":"Private Email Plans Comparison","ArticleName":"Private Email Plans Comparison","LiveDateTime":"02/02/1754 00:00:00","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"03/03/2023"},{"ArticleId":10195,"Title":"How to enable 2FA on Private Email","ArticleName":"How to enable 2FA on Private Email","LiveDateTime":"02/02/1754 00:00:00","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"05/19/2023"},{"ArticleId":10569,"Title":"How to optimize your Private Email mailbox storage","ArticleName":"How to optimize your Private Email mailbox storage","LiveDateTime":"02/02/1754 00:00:00","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"06/04/2025"},{"ArticleId":10589,"Title":"How does email work?","ArticleName":"How does email work?","LiveDateTime":"02/02/1754 00:00:00","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"04/04/2023"},{"ArticleId":10599,"Title":"Handshake domains with Private Email subscriptions","ArticleName":"Handshake domains with Private Email subscriptions","LiveDateTime":"02/02/1754 00:00:00","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"04/18/2023"},{"ArticleId":10695,"Title":"Why has my Private Email subscription been locked?","ArticleName":"Why has my Private Email subscription been locked?","LiveDateTime":"02/02/1754 00:00:00","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"02/05/2025"},{"ArticleId":10706,"Title":"How to cancel your Private Email subscription via Namecheap Admin Panel","ArticleName":"How to cancel your Private Email subscription via Namecheap Admin Panel","LiveDateTime":"02/02/1754 00:00:00","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"11/20/2024"},{"ArticleId":10719,"Title":"Email sending and usage limits for Private Email","ArticleName":"Email sending and usage limits for Private Email","LiveDateTime":"02/02/1754 00:00:00","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"03/05/2025"},{"ArticleId":1172,"Title":"What is Namecheap Private Email?","ArticleName":"What is Namecheap Private Email?","LiveDateTime":"02/02/1754 00:00:00","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"02/28/2025"},{"ArticleId":1180,"Title":"Do you offer a free trial?","ArticleName":"Do you offer a free trial?","LiveDateTime":"02/02/1754 00:00:00","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"08/01/2025"},{"ArticleId":1186,"Title":"Do you offer money back?","ArticleName":"Do you offer money back?","LiveDateTime":"02/02/1754 00:00:00","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"08/18/2021"},{"ArticleId":1337,"Title":"How to start using Namecheap Private Email","ArticleName":"How to start using Namecheap Private Email","LiveDateTime":"02/02/1754 00:00:00","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"12/19/2023"},{"ArticleId":1054,"Title":"How to log in Namecheap Private Email webmail","ArticleName":"How to log in Namecheap Private Email webmail","LiveDateTime":"02/02/1754 00:00:00","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"01/12/2024"},{"ArticleId":9925,"Title":"Can I transfer Private Email account to another Namecheap user?","ArticleName":"Can I transfer Private Email account to another Namecheap user?","LiveDateTime":"02/02/1754 00:00:00","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"07/19/2024"},{"ArticleId":9193,"Title":"Differences between Namecheap Private Email and cPanel email","ArticleName":"Differences between Namecheap Private Email and cPanel email","LiveDateTime":"02/02/1754 00:00:00","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"01/23/2025"},{"ArticleId":1254,"Title":"Where can I find an Open-Xchange User Guide?","ArticleName":"Where can I find an Open-Xchange User Guide?","LiveDateTime":"02/02/1754 00:00:00","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"06/16/2020"}],"AssociatedTags":[],"CategoryId":2179,"CategoryName":"Private Email: General Information"},"status":200,"statusText":"OK"},"/api/v1/ncpl/simplekb/getcategories:\"{\\\"parentCategoryId\\\":0,\\\"getTree\\\":true}\"":{"body":[{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2216,"CategoryName":"Spam Protection"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2217,"CategoryName":"Renewal"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2218,"CategoryName":"cPanel SSL Plugin"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2219,"CategoryName":"PHP Configuration"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2221,"CategoryName":"Multi-Domain SSL Certificates"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2222,"CategoryName":"Cancellation"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2223,"CategoryName":"Browser errors"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2224,"CategoryName":"Site Seal, Logo"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2225,"CategoryName":"SEO"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2226,"CategoryName":"Email Migration"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2211,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2227,"CategoryName":"SSL Resellers"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":true,"Description":"","ImageUrl":"/assets/img/pictograms/150/cloud-red.png","ShortDesc":"","CategoryId":2228,"CategoryName":"Apps","SubCategories":[{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2228,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2251,"CategoryName":"Supersonic CDN"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2228,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2298,"CategoryName":"Site Maker"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2228,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":177,"CategoryName":"Google Workspace (formerly G Suite)"}]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2211,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2229,"CategoryName":"Hosting Resellers"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2232,"CategoryName":"DNSSEC"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2234,"CategoryName":"Google Workspace (formerly G Suite)"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2237,"CategoryName":"Host records setup"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2238,"CategoryName":"SSL installation errors"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":false,"Description":"","ImageUrl":"/assets/img/pictograms/150/easywp-red.png","ShortDesc":"","CategoryId":2239,"CategoryName":"EasyWP","SubCategories":[{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2239,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2280,"CategoryName":"Getting Started"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2239,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2279,"CategoryName":"General Information"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2239,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2281,"CategoryName":"WordPress Migration"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2239,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2282,"CategoryName":"Plugins and Themes"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2239,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2284,"CategoryName":"WordPress Management"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2239,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2285,"CategoryName":"SFTP and Database access"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2239,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2286,"CategoryName":"Domains questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2239,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2288,"CategoryName":"Billing questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2239,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2287,"CategoryName":"SSL questions"}]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2228,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2251,"CategoryName":"Supersonic CDN"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2252,"CategoryName":"InterWorx questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2253,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2254,"CategoryName":"Domains How-To"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2253,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2255,"CategoryName":"Hosting How-To"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2253,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2257,"CategoryName":"Sales & Payments How-To"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2253,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2258,"CategoryName":"cPanel Email How-To"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2260,"CategoryName":"Private Email Contacts and Calendars Setup"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2253,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2262,"CategoryName":"EasyWP How-To"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":false,"Description":"","ImageUrl":"https://download.namecheap.com/assets/img/domainvault-red@2x.png","ShortDesc":"","CategoryId":2289,"CategoryName":"Domain Vault","SubCategories":[]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2290,"CategoryName":"CSR code"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2291,"CategoryName":"Webuzo questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2265,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2292,"CategoryName":"Browser Extensions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2293,"CategoryName":"Automated SSL management"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2228,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2298,"CategoryName":"Site Maker"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":27,"CategoryName":"Getting Started"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":false,"Description":"","ImageUrl":"/assets/img/pictograms/150/support-red.png","ShortDesc":"","CategoryId":5,"CategoryName":"General & Support","SubCategories":[]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2200,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":7,"CategoryName":"Billing FAQ"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2209,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":8,"CategoryName":"Transfer Information"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":22,"CategoryName":"Hosting Information"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":38,"CategoryName":"SSL General"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":9,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":45,"CategoryName":"Account Security"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":46,"CategoryName":"Domain Management"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2211,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":63,"CategoryName":"Namecheap API"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2228,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":177,"CategoryName":"Google Workspace (formerly G Suite)"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2179,"CategoryName":"Private Email: General Information"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2265,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2274,"CategoryName":"General"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2239,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2280,"CategoryName":"Getting Started"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2239,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2279,"CategoryName":"General Information"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2215,"CategoryName":"Private Email: Mailbox Management"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2211,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2196,"CategoryName":"WHMCS module for SSL"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":false,"Description":"","ImageUrl":"/assets/img/pictograms/150/savings-red.png","ShortDesc":"","CategoryId":2200,"CategoryName":"Checkout & Billing","SubCategories":[{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2200,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":7,"CategoryName":"Billing FAQ"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2200,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2201,"CategoryName":"Domains Billing"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2200,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":21,"CategoryName":"Hosting Billing"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2200,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":71,"CategoryName":"SSL Certificates Billing"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2200,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2177,"CategoryName":"Private Email"}]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2200,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2201,"CategoryName":"Domains Billing"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":67,"CategoryName":"Activation"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2209,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":83,"CategoryName":"Transfer to Namecheap"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":9,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":43,"CategoryName":"Profile Management"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":10,"CategoryName":"DNS Questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":29,"CategoryName":"cPanel questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2200,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":21,"CategoryName":"Hosting Billing"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":11,"CategoryName":"Dynamic DNS"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":9,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":44,"CategoryName":"Account Access"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2209,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":84,"CategoryName":"Transfer to another provider"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":68,"CategoryName":"Validation"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2182,"CategoryName":"cPanel: Software Management"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2214,"CategoryName":"Email Forwarding"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2265,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2270,"CategoryName":"Routers"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2239,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2281,"CategoryName":"WordPress Migration"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2239,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2282,"CategoryName":"Plugins and Themes"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2265,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2272,"CategoryName":"TV"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2187,"CategoryName":"cPanel: WordPress"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2209,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":219,"CategoryName":"Canceled Transfers"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2200,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":71,"CategoryName":"SSL Certificates Billing"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2176,"CategoryName":"Private Email: DNS Settings"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":69,"CategoryName":"Installation"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":false,"Description":"","ImageUrl":"/assets/img/pictograms/150/reseller-red.png","ShortDesc":"","CategoryId":34,"CategoryName":"Domains","SubCategories":[{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2232,"CategoryName":"DNSSEC"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2234,"CategoryName":"Google Workspace (formerly G Suite)"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2237,"CategoryName":"Host records setup"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":46,"CategoryName":"Domain Management"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":10,"CategoryName":"DNS Questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":11,"CategoryName":"Dynamic DNS"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":35,"CategoryName":"Registrations"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2207,"CategoryName":"Renewal questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":36,"CategoryName":"Domains with extended attributes"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":51,"CategoryName":"FreeDNS"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":15,"CategoryName":"Namecheap Market"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2208,"CategoryName":"3rd Party Services Setup"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2278,"CategoryName":"Handshake TLDs"}]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":35,"CategoryName":"Registrations"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":70,"CategoryName":"Reissuance"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":false,"Description":"","ImageUrl":"/assets/img/pictograms/150/protection-red.png","ShortDesc":"","CategoryId":37,"CategoryName":"Domain Privacy Protection","SubCategories":[]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2200,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2177,"CategoryName":"Private Email"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2178,"CategoryName":"Private Email: Webmail Features"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2207,"CategoryName":"Renewal questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2210,"CategoryName":"cPanel Add-ons"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2265,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2273,"CategoryName":"Gaming Consoles"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2239,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2284,"CategoryName":"WordPress Management"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2239,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2285,"CategoryName":"SFTP and Database access"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2265,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2268,"CategoryName":"macOS"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2175,"CategoryName":"Private Email: Client Setup"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":false,"Description":"","ImageUrl":"/assets/img/pictograms/150/status-red.png","ShortDesc":"","CategoryId":2209,"CategoryName":"Domain Transfers","SubCategories":[{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2209,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":8,"CategoryName":"Transfer Information"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2209,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":83,"CategoryName":"Transfer to Namecheap"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2209,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":84,"CategoryName":"Transfer to another provider"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2209,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":219,"CategoryName":"Canceled Transfers"}]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":48,"CategoryName":"VPS"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":36,"CategoryName":"Domains with extended attributes"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":true,"Description":"","ImageUrl":"/assets/img/pictograms/150/server-red.png","ShortDesc":"","CategoryId":12,"CategoryName":"Hosting","SubCategories":[{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2219,"CategoryName":"PHP Configuration"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2225,"CategoryName":"SEO"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2252,"CategoryName":"InterWorx questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2291,"CategoryName":"Webuzo questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":27,"CategoryName":"Getting Started"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":22,"CategoryName":"Hosting Information"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":29,"CategoryName":"cPanel questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2182,"CategoryName":"cPanel: Software Management"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2187,"CategoryName":"cPanel: WordPress"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2210,"CategoryName":"cPanel Add-ons"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":48,"CategoryName":"VPS"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2188,"CategoryName":"Dedicated Server"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":30,"CategoryName":"WHM questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":32,"CategoryName":"DNS settings"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":103,"CategoryName":"LVE (CloudLinux)"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":89,"CategoryName":"SSH Access"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":205,"CategoryName":"FTP questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2180,"CategoryName":"MySQL questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2199,"CategoryName":"Hosting Migration"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2194,"CategoryName":"Tips & Tricks"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":239,"CategoryName":"WHMCS"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":33,"CategoryName":"SSL Installation"}]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2171,"CategoryName":"Private Email: Active Sync (Exchange) Setup"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2188,"CategoryName":"Dedicated Server"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2265,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2269,"CategoryName":"iOS"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2239,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2286,"CategoryName":"Domains questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2239,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2288,"CategoryName":"Billing questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2265,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2271,"CategoryName":"Linux"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":30,"CategoryName":"WHM questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":31,"CategoryName":"cPanel Email FAQs"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":51,"CategoryName":"FreeDNS"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":false,"Description":"","ImageUrl":"/assets/img/pictograms/150/email-red.png","ShortDesc":"","CategoryId":93,"CategoryName":"Email service","SubCategories":[{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2216,"CategoryName":"Spam Protection"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2226,"CategoryName":"Email Migration"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2260,"CategoryName":"Private Email Contacts and Calendars Setup"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2179,"CategoryName":"Private Email: General Information"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2215,"CategoryName":"Private Email: Mailbox Management"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2214,"CategoryName":"Email Forwarding"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2176,"CategoryName":"Private Email: DNS Settings"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2178,"CategoryName":"Private Email: Webmail Features"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2175,"CategoryName":"Private Email: Client Setup"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2171,"CategoryName":"Private Email: Active Sync (Exchange) Setup"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":31,"CategoryName":"cPanel Email FAQs"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2186,"CategoryName":"cPanel Email: Client Setup"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2204,"CategoryName":"Private Email: Video Overview"}]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":32,"CategoryName":"DNS settings"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":15,"CategoryName":"Namecheap Market"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2186,"CategoryName":"cPanel Email: Client Setup"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2265,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2266,"CategoryName":"Windows"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2239,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2287,"CategoryName":"SSL questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2265,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2267,"CategoryName":"Android"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2208,"CategoryName":"3rd Party Services Setup"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2204,"CategoryName":"Private Email: Video Overview"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":false,"Description":"","ImageUrl":"/assets/img/pictograms/150/security-red.png","ShortDesc":"","CategoryId":14,"CategoryName":"SSL Certificates","SubCategories":[{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2217,"CategoryName":"Renewal"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2218,"CategoryName":"cPanel SSL Plugin"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2221,"CategoryName":"Multi-Domain SSL Certificates"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2222,"CategoryName":"Cancellation"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2223,"CategoryName":"Browser errors"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2224,"CategoryName":"Site Seal, Logo"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2238,"CategoryName":"SSL installation errors"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2290,"CategoryName":"CSR code"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2293,"CategoryName":"Automated SSL management"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":38,"CategoryName":"SSL General"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":67,"CategoryName":"Activation"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":68,"CategoryName":"Validation"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":69,"CategoryName":"Installation"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":70,"CategoryName":"Reissuance"}]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":true,"Description":"","ImageUrl":"/assets/img/pictograms/150/performance-red.png","ShortDesc":"","CategoryId":9,"CategoryName":"My Account","SubCategories":[{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":9,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":45,"CategoryName":"Account Security"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":9,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":43,"CategoryName":"Profile Management"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":9,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":44,"CategoryName":"Account Access"}]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2278,"CategoryName":"Handshake TLDs"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":103,"CategoryName":"LVE (CloudLinux)"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":false,"Description":"","ImageUrl":"/assets/img/pictograms/150/affiliates-red.png","ShortDesc":"","CategoryId":55,"CategoryName":"Affiliates","SubCategories":[]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":89,"CategoryName":"SSH Access"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":false,"Description":"","ImageUrl":"/assets/img/pictograms/150/tools-red.png","ShortDesc":"","CategoryId":2211,"CategoryName":"API & Resellers","SubCategories":[{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2211,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2227,"CategoryName":"SSL Resellers"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2211,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2229,"CategoryName":"Hosting Resellers"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2211,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":63,"CategoryName":"Namecheap API"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2211,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2196,"CategoryName":"WHMCS module for SSL"}]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":false,"Description":"","ImageUrl":"/assets/img/pictograms/150/timer-red.png","ShortDesc":"","CategoryId":2212,"CategoryName":"Legacy Products","SubCategories":[]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":205,"CategoryName":"FTP questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2180,"CategoryName":"MySQL questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2199,"CategoryName":"Hosting Migration"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":false,"Description":"","ImageUrl":"/assets/img/pictograms/150/premiumdns-red.png","ShortDesc":"","CategoryId":2231,"CategoryName":"PremiumDNS","SubCategories":[]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2194,"CategoryName":"Tips & Tricks"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":false,"Description":"","ImageUrl":"https://static.nc-img.com/live-resource/icons/knowledgebase/fastVPN_icon-150px.png","ShortDesc":"","CategoryId":2265,"CategoryName":"FastVPN","SubCategories":[{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2265,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2292,"CategoryName":"Browser Extensions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2265,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2274,"CategoryName":"General"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2265,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2270,"CategoryName":"Routers"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2265,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2272,"CategoryName":"TV"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2265,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2273,"CategoryName":"Gaming Consoles"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2265,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2268,"CategoryName":"macOS"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2265,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2269,"CategoryName":"iOS"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2265,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2271,"CategoryName":"Linux"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2265,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2266,"CategoryName":"Windows"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2265,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2267,"CategoryName":"Android"}]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":239,"CategoryName":"WHMCS"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":33,"CategoryName":"SSL Installation"}],"status":200,"statusText":"OK"}}

Two-Factor Authentication (2FA) is an option that provides an extra layer of security to your Private Email account in addition to your email and password. When Two-Factor Authentication is enabled, your account cannot be accessed by anyone unauthorized by you, even if they have stolen your password.

With Private Email, we provide the following verification option:

Google Authenticator or compatible - based on TOTP method (Time-based One Time Password)

PLEASE NOTE: Two-Factor Authentication is only available for our web interface, however, you can use a third-party app or mobile email client by creating the Application-specific password for it.

The settings for enabling 2FA can be found in the Private Email account >> Settings >> Security >> 2-Step Verification:

Google Authenticator or compatible (TOTP method) is a verification method where authentication tools are used to protect your account from unauthorized access.

To configure Two-Factor Authentication using the TOTP method, you need to install the authentication tool on your device, e.g., Google Authenticator, Authy, LastPass Authenticator, etc.

1. Choose the Google Authentication or compatible option from the 2-Step Verification menu in the Private Email account:

2. Then, scan the QR code with the authentication app you’ve installed on your device:

If, for some reason, you cannot scan the QR code, enter the text code shown below into your app as a Key manually.

3. Confirm by selecting the Time based option (the dot should appear on the right-hand side of the slider as in the image above).

4. After scanning the QR code or manually entering the text code, the app will display the six-digit authentication code you need to enter in your Private Email account to finish the setup:

5. Click Ok to add the authentication code. The next and final setting is Add Recovery Option. This option provides a backup code, needed for accessing your account if for any reason you are not able to check the authentication code for some reason:

6. Save the recovery code in a very secure location first of all and in any convenient for your way to be able to use it if needed.

Login to Private Email account with 2FA

In order to log in to your mailbox with 2FA enabled, you will need to enter the authentication code from the tool you configured in the previous step.

The code is valid for 30 seconds. As soon as the time expires, a new code is automatically generated, which again is valid for 30 seconds.

Click Next to proceed and login your email account:

PLEASE NOTE: There are only six attempts for pasting authentication code. Any more attempts will result in a temporary block on your account. This last six minutes until you can retry.

If, for some reason, you do not have access to the app on your device or the authentication code you’ve entered do not work, you can click I lost my device to log in using your saved backup code:

If you want to Delete a 2FA option you have set up, you can easily do it in the Settings >> Security >> 2-Step Verification >> Trash Icon next to the option in question:

NOTE:IMAP protocol does not have native support for the Two-Factor authentication, so it covers only the webmail. When you turn the 2FA on it is possible to disable the direct access to IMAP/POP3/SMTP for any email address individually. For that, please contact our Support Team.

That’s it!

If you have any questions, feel free to contact our 24/7 Customer Support Team.

Updated

5/19/2023

Viewed

33003 times