When should I contact the Namecheap Legal and Abuse department?
The Legal and Abuse department is responsible for processing any complaints received about abuse or violations associated with services provided by Namecheap — for example, domain registration, hosting, Private Email (and others). The team also communicates the reported abuse or violations to our customers requesting to cease such activity or informing about taking a restrictive action.
I have an abuse-related request about my service
If you are a Namecheap customer and wish to raise a request about a service suspended for abuse, a locked domain, a trademarked domain removal, or a blacklisted IP address (resulting in email delivery failure), please submit a ticket
choosing the "Abuse Cases
" department. Alternatively, send an email to email@example.com.
I wish to submit an abuse complaint