New ICANN's Inter-Registrar Transfer Policy

According to the regulations introduced by Internet Corporation of Assigned Names & Numbers (ICANN) starting from December 1, 2016, a new Transfer Policy will be in effect with all registrars. To better serve our customers and ensure ICANN regulations are followed, we are updating our Registration Agreement as described below.

The Transfer Policy was formerly known as “Inter-Registrar Transfer Policy” or IRTP. Until this new change, this policy only covered domain transfers between registrars (it’s the policy that mandates the Forms of Authorization to be completed by a registrant prior to a transfer). The new policy also covers the process of changing ownership of the domain from one entity to another (registrant to registrant). Every time a change of registrant takes place, the policy is called upon and a series of confirmation and approval emails are triggered. What’s important to note is that simple updates to a registrant’s first name, last name, organization and email address on a particular domain also trigger the same notification and confirmation emails.

Our approach to implement this policy is:
- To design the required processes in a way that meets policy terms and withstands an ICANN audit.
- To minimize the impacts for our customers.
- To leverage policy options such as the “Designated Agent” or transfer-lock opt-outs to streamline the process and reduce registrant/customer impact as much as possible.

The ICANN policy can be found at https://www.icann.org/resources/pages/transfer-policy-2016-06-01-en

What is a Designated Agent in the context of this policy?

The Transfer Policy allows Registrants to delegate giving their consent to a Change of Registrant to a third-party on their behalf. The policy defines such third-party as a Designated Agent (DA):

1.2 “Designated Agent” means an individual or entity that the Prior Registrant or New Registrant explicitly authorizes to approve a Change of Registrant on its behalf.

In practical terms, this means that a Registrant can give authority to Namecheap to confirm a Change of Registrant. When Namecheap is enabled to act as a Designated Agent, the Registrant will not need to receive or confirm an email in order for a change to proceed. Instead, Namecheap will always auto-approve any Change of Registrant.

In order to support this option, Namecheap has made a change to its Registration Agreement. In this agreement, we have added the following language:

You may modify the domain registration information from time to time in such a way which may constitute a "Change of Registrant" under ICANN’s transfer policy (the "Transfer Policy"). In such a case, you explicitly opt out of any 60-day inter-registrar transfer lock that would otherwise be imposed under the Transfer Policy due to any such Change of Registrant. In addition, you explicitly authorize us and/or the registrar of record to act as its "Designated Agent" (as defined in the Transfer Policy) to approve each "Change of Registrant" (as defined in the Transfer Policy) on its behalf. Such approval will happen automatically and, thereafter, the appropriate notices sent.

WhoisGuard has also changed their Terms of Service to authorize Namecheap as a Designated Agent for those who use their privacy services.

How will I know if a change has been made to my registrant information?

As a courtesy, Namecheap will send confirmation emails to both the Prior Registrant and New Registrant when a change is made to the first name, last name, organization and/or email address of a particular domain (ie. the fields that trigger the new Transfer Policy.). Below you can find examples of such confirmation emails.

However, if you are a WhoisGuard customer, you will not receive confirmation emails each time the anonymized email address is changed since these do not reflect changes to the underlying registrant information.

The new policy does not alter the current process whereby only a Namecheap customer can change the registrant from within Account Panel. This means that accessing Account Panel and making any modifications to the account must still be approved by the Namecheap customer. The changes have been made to streamline the customer experience so that our clients do not receive two separate emails, both of which must be confirmed before an initiated change is completed. Additionally, it is also possible to lock domains in Account Panel to prevent the domain name from transfer. You can find more detailed information about the feature here.

Do I have the option of opting out of these changes?

By registering the domain name with Namecheap, you accept its Registration Agreement. Therefore, it is not possible to disregard the company’s policy.


Example emails:

Sent for the successful change:

From: Namecheap.com <<b>support@namecheap.com>
Date: December 1, 2016 10:39 PM
To:<example@domain.com>

Subject: DOMAIN CONTACTS UPDATE CONFIRMATION EMAIL(OLD REGISTRANT)

The request to change the Registrant contact details has been fulfilled.

The changes in question are listed below:

Old Registrant

New Registrant

Organization Name

:

Namecheap, Inc.

Organization Name

:

Namecheap, Inc.

First Name

:

Namecheap

First Name

:

Namecheap

Last Name

:

Tutorial

Last Name

:

Tutorial

Email Address

:

example@domain.com

Email Address

:

newexample@domain.com


These changes apply to the following domain(s):

domain.com

</example@domain.com>


Sent for the canceled change:


From: Namecheap.com <<b>support@namecheap.com>
Date: December 1, 2016 10:39 PM
To:<example@domain.com>

Subject: CHANGE REQUEST CANCELLATION

As you haven't verified the domain contact details, the change request was cancelled.

No changes have been made to the following domain(s):

domain.com

</example@domain.com>



That's it!

If you have any questions, feel free to contact our Support Team.

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