cPanel reseller hosting account transfer to Namecheap
If you would
like to migrate your reseller account to Namecheap, and your existing hosting
account has cPanel and is active, our technicians may migrate the account for you. However, in order for us to assist you with the transfer your
account should meet the following requirements:
1. Your account
with the old provider should be active for at least 3 days after the transfer
assistance request submission. Otherwise, we may not be able to finish the
transfer of the files on time.
2. WHM access
details from the old hosting account should be provided to us for account
validation purposes. We will need to check your account to ensure it will work
on our servers with your current configuration.
3. SSH access
will speed up the transfer process, thus, provide it if possible.
4. Your account
should be compatible with our servers and the package you’ve chosen and abide
by our hosting TOS.
To begin the
transfer process, you need to do the following:
1. Go to the Reseller Hosting landing page
and order the package tech specs of which suit your existing accounts
2. Once your package with Namecheap is active,
and you receive your Welcome email, submit a ticket to Hosting - Transfer Assistance department with the
3. When the account is
restored, update nameservers to our reseller default ones or to your
reseller private ones (in case you wish to check the website during the DNS
propagation, follow this tutorial)
If you have full
cPanel backups of your resold accounts downloaded to your PC, do the
1. Go to the Web Hosting landing page and order the package tech specs of
which suit your existing accounts requirements.
2. Once your package with Namecheap is active
and you receive your Welcome email, upload full cPanel backups to the Home
directory of your main cPanel account with us:
- Go to cPanel > File Manager:
- Choose Home
- Use the Upload button to upload your full cPanel backup:
3. Once the backups are uploaded, submit a ticket to Hosting - Transfer Assistance department so that we can restore them for you.
Need any help? Contact our HelpDesk