Can I cancel additional unused SANs?

If you have purchased additional SANs and do not need them anymore, contact our Support Team and request a cancellation and refund.

Note, only unused additional SANs may be cancelled and refunded within standard Refund Grace Period for the certificates: within 90 days after the purchase.

If you have already activated the SAN for a particular domain name, and:

  • Both this SAN and the certificate it is attached to are within the Refund Grace Period (15 days after the first issuance within 90 days after the purchase) - the refund for the whole order (certificate and the additional SAN) is possible;
  • If the certificate is out of Refund Grace Period - no refund is available.
For the assistance with such questions, please contact our SSL Support Team.

Please keep in mind that the validity period and the price for the additional SAN (Subject Alternative Name, additional domain in the Multi-Domain certificate), ordered after the certificate purchase will not be pro-rated.
This means that:
  • The SAN, added to the Multi-Domain certificate any time after its purchase, will cost the same price as the SAN ordered along with the Multi-Domain certificate during the initial purchase;
  • The SAN will expire together with the certificate it is attached to regardless of the exact date of SAN's purchase.

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