How do I cancel a pending domain transfer?

Unfortunately, there is no option to cancel an ongoing domain transfer in your Namecheap account.

However, if you are transferring your domain to Namecheap, the transfer can be cancelled manually on our end. If you wish to cancel a transfer, please contact our support via Live Chat or ticket system and provide us with the following details:

  • your Namecheap username;
  • your Support PIN;
  • the domain name in question;
  • the reason for cancelling the transfer.
As the transfer is risk-free, the cancelled transfer order is refunded in full amount. The amount charged is refunded to your Namecheap account funds by default. However, you may request the amount to be refunded to the payment source.

If your are transferring your domain from Namecheap, the transfer can be cancelled on the side of the gaining registrar. Alternatively, you may contact our support via Live Chat or ticket system, and we will assist you with the request, if possible.

Note: If you believe that the outgoing transfer was not authorized by you, please contact our support team as soon as possible.


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